P: "Adobe Community Help" keeps popping open (Windows)

CC still doesn't require cloud/net connectivity - that hasn't changed.

I sincerely hope the fix makes it to CS6. Upgrading to any future versions which require cloud connectivity has been deemed unacceptable for my employers production environment. We run a large render farm, and this issue is causing plenty of lost throughput. I've currently modified our applications to restart Photoshop after a set amount of images. This has minimized the impact, but it is not optimal.

ok.. well.. all I'm saying is that "Online Adobe Help" is a Programming function within Adobe which seems way to gungho on people going online

OnLine Help isnt even a function most users even want or can use.. as alot of Systems are kept offline, for Productivity, Stability, Performance, & Security reasons

I dont see why its even there, it should be an option people turn on in the settings

it behaves more like a data-collection tool, desperate to get online.

I think there should be an option to turn off "online Help"

Adobe does, whether you realize it or not, attempt to have its programs online and they make going offline with the programs troublesome & problematic, on the whole..

thats across the board with Adobe products

Hi Dawei,

There is an internal operation that happens 3999 times for this bug to occur. There are many ways to get that internal operation to happen but I am almost positive that is what is going on.

In our testing in house we have not seen that unplugging the network or running in offline mode reduces this from occurring. It is possible that it could help the multiple dialogs from opening at at least when this does happen you can continue to use Photoshop.

If you do see it, it is a good warning sign to save your work as once you hit this internal operation that many times there is no way to reset that other than re-launching Photoshop.

I hope to have news for everyone very soon on this.

Thanks,
Jeff

Happens randomly do not know why it keeps happening. Have a new computer and fresh install and the issue still happens.

I dont think we're all doing things 3999 times before it shows up..

maybe thats one way to reproduce it, but there must certainly be something else happening.

its a shady behavior, and one that Photoshop seems more and more ok with.. I remember way back when Adobe respected offline users. it was somewhere around CS that they decided everyone should be online

and FYI, most serious system builds made exclusively for the Adobe Suites are actually not even put online

I usually have a separate top-of-the-line system I use only for Adobe, and other Design & 3D modelling programs

in fact, my newest computer is always offline, and my online computer gets handed down from that offline power workstation

at the moment, I've migrated the offline system to an online system for the time being, until the next full system upgrade, and I think part of the problem may be that I still often take my computer offline, sometimes after I've opened PS or other apps, or just whenever I need the focus, attention, calmness, and Zen state of mind unplugging gives me.

and I suspect this problem has something to do with the way Adobe handles online-offline computers..

I will say this, I do think Adobe is getting a bit too overbearing with its updates that I continually have to turn off, and which always reappear, bothering me, and dont really seem to understand what 'no' means.

there seems to be no easy way to turn it off completely.. with adobe products always coming up with some reason or another to start bothering me again

and sometimes, when I unplug my ADSL cable, Adobe starts to appear to panic or spaz out.. and suddenly it will start bugging out & bothering me with update stuff

maybe you could look into that, and perhaps even look into respecting others privacy and offline time, while you're at it.

you could start by making offline updates more of a standard, rather than some rare freakshow feature offered for people who live in the backwoods with shotguns and WWII helmets

This better get to CS6 ASAP.

I have exactly same issue almost every day. Same system, CS and internet browser!

Looking forward to this fix in CS6

This just happened to me. My Internet connection was off and I went Layer style, a few clicks and BANG!! Dreaded Error! I had to connect my internet modem and search for a fix. I went through this thread for a few mins and then minimized and clicked 'OK' for the umpteenth time on the evil popup and surprisingly, it just disappeared and photoshop was back to normal. I didn't even have to quit. So I guess u just have to give it what it wants-Internet. If ur already connected, try disconnecting and reconnecting give it a minute or two. Or better still stop the process and risk losing your work.