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N
nicogig
Participant
February 28, 2018

P: An integer between 96 and 8 is required. Closest value inserted. "...not enough memory (RAM)"

  • February 28, 2018
  • 132 replies
  • 3186 views

Photoshop has become suddenly unusable. Almost every tool gives me an "Out of memory (RAM)" error and when I try to open the Performace pane I get the error in the title. I cannot get inside the settings, as this error keeps on popping up. I tried everything (reinstalling PS, deleting everything (including preferences), updating PS, updating Windows 10, switching to the latest Insider Preview). Nothing fixes this error.

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    132 replies

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    Hannah Nicollet
    Community Manager
    Hannah NicolletCommunity Manager
    Community Manager
    May 25, 2018
    Hi Michael,

    I'll check to see if a there is a case in progress with Elements. Thanks for letting me know.

    Regards,
    Hannah
    F
    FeedbackCommunityMember
    Inspiring
    May 25, 2018
    Having the same problem tried the fix but didn't work I'm getting further and further behind...
    F
    FeedbackCommunityMember
    Inspiring
    May 25, 2018
    Please tell me that fix is coming soon. I am unable to do any work for my business
    Hannah Nicollet
    Community Manager
    Hannah NicolletCommunity Manager
    Community Manager
    May 24, 2018
    I'll pm you.
    M
    michaell24193058
    Participant
    May 24, 2018
    Hi Hannah
    Well, after two attempts I have now downloaded it but no idea where it is, what it is called or what to do with it to install when I find it?
    Best
    Michael
    M
    michaell24193058
    Participant
    May 24, 2018
    Wow! That is very efficient Hannah - thank you very much.
    I will go ahead and get back to you if I have any problem.
    Best wishes
    michael
    Hannah Nicollet
    Community Manager
    Hannah NicolletCommunity Manager
    Community Manager
    May 24, 2018
    Michael, since your Adobe ID was the same as your email associated with this site, I found you easily and went ahead and sent you the invitation. Please let me know if you have any trouble getting started with the build. I would be happy to assist you.

    Thank you,
    Hannah
    Hannah Nicollet
    Community Manager
    Hannah NicolletCommunity Manager
    Community Manager
    May 24, 2018

    Michael please email me with your Adobe ID if you would like to try the fix. This would be installing a different build, as opposed to altering your registry.

    Thank you,
    Hannah

    cv95159831
    cv95159831
    Participating Frequently
    May 24, 2018
    I'm with you. Is it time to sue Adobe for malpractice?? 😉 
    M
    michaell24193058
    Participant
    May 24, 2018
    OK - I have the same problem - Photoshop crashes every time following RAM full message. I was told I could go into Preference>Performance and change the memory but every time I do that I get the Integer between 96 and 8 message.
    I see that there is a link to a page where this can be fixed with a warning that you need to be IT savvy if you go ahead and alter a directory - I am not that savvy and wouldn't risk it.
    Is there any other way this can be fixed? I need photoshop to make my living and not very happy at all since it is now completely useless.
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