P: An integer between 96 and 8 is required. Closest value inserted. "...not enough memory (RAM)"

Hi Rosa,

Apparently this calculation error is impacting a lot of areas, so it's likely that the calculation for available RAM was also impacted.

Thanks,
Hannah

 Almost every tool gives me an "Out of memory (RAM)" error and when I try to open the Performace pane I get the error in the title. I cannot get inside the settings, as this error keeps on popping up.

Hi Hannah,
No I have not raised these other issues as a separate thread.
Problems with 'oil paint filter' could be down to my computer, Dialogue box opens, message pops up saying something about drivers then Photoshop crashes.
Also since the latest update Photoshop is even slower to open.
Should I open a separate thread for the above?

Thanks millions Hannah! 

Looking forward to an answer to my second question.

Thanks,
Rosa

Hi Martin,

I'm glad to hear that this resolved most of the issues. As far as when the fix will be released, this problem is under investigation by engineering.

Regarding  oil paint and other filters, we track issues with unique threads. Are there threads regarding the issues you're referring to (or have you posted any)? I did a search and I wasn't sure which issue you were referring to, but I'd be happy to check into them if you would like to post to those threads looking for an update. Also, if you haven't already, clicking Me Too will add weight to the issue.

Thanks,
Hannah

Rosa, yes! Good catch! That documentation needs to be fixed. I just put in a request. In the meanwhile here's what it should say:
• Change the base value from "hexadecimal" to "decimal"
• Go to Windows > Settings > System > About and find Installed RAM
• Change the value data from "0" to installed RAM * 1000. For example:

1. If installed RAM is 16GB, change value to 16000
2. If installed RAM is 24GB, change value to 24000
3. If installed RAM is 32GB, change value to 32000

So in your case yes, the value data would be 32000. Regarding your second question I'll do some checking and get back with you.

Thanks,
Hannah

Hannah, thank you, Resolved most of the issues, when will the official fix be released? Will the fix include problems with the oil paint and other filters?
Martin

Saved the day. Thank you, thank you, thank you!

Problems with May 2018 upgrade for Photoshop. Preferences - Performance, can not be opened, asks for number between 98 and 8 before crashing cloud filter slow