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nicogig
Participant
February 28, 2018

P: An integer between 96 and 8 is required. Closest value inserted. "...not enough memory (RAM)"

  • February 28, 2018
  • 132 replies
  • 3187 views

Photoshop has become suddenly unusable. Almost every tool gives me an "Out of memory (RAM)" error and when I try to open the Performace pane I get the error in the title. I cannot get inside the settings, as this error keeps on popping up. I tried everything (reinstalling PS, deleting everything (including preferences), updating PS, updating Windows 10, switching to the latest Insider Preview). Nothing fixes this error.

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    132 replies

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    RosaPerry
    RosaPerry
    Inspiring
    May 16, 2018
    Hi Hannah Nicollet 

    When changing the value data from 0" to "24000" should we be mindful of how much memory we have? If my total memory is 32Gb does the amount of value data (2400) differ in the edit DWord? 

    https://helpx.adobe.com/photoshop/kb/invalid-numeric-entry-integer-96-8-required-photoshop.html

    I'm not having problems with my PS CC but was wondering why there was such a variation of available RAM between this version of my Photoshop 19.1.3 compared to the previous version 18.1.2. 

    My question here:

    https://feedback.photoshop.com/photoshop_family/topics/question-about-ram-allocated-to-photoshop?utm...
    Rosa
    F
    FeedbackCommunityMember
    Inspiring
    May 16, 2018
    omg! Thank you so much for this workaround!!!
    F
    FeedbackCommunityMember
    Inspiring
    May 2, 2018
    i am facing this problem and try to used this method but didn't worked i got this problem after windows 10 april  updates
    F
    FeedbackCommunityMember
    Inspiring
    April 25, 2018
    I really want to thank you
    You have solved my problem.
    After a whole week of trouble.
    thank you very much
    F
    FeedbackCommunityMember
    Inspiring
    April 14, 2018
    it was helpful. thanks! 
    F
    FeedbackCommunityMember
    Inspiring
    April 3, 2018
    Thanks Hannah, the link you sent helps and am able to save my work and do all other things on photoshop cc 2018. - Adeyemi Matthew
    N
    nicogigAuthor
    Participant
    February 28, 2018
    Hi Hannah,

    Yes! This finally did it! I was able to fix this issue with the workaround you provided.
    Thank you so much!
    Hannah Nicollet
    Community Manager
    Hannah NicolletCommunity Manager
    Community Manager
    February 28, 2018
    Hi Nicola,

    This is a known issue and it's in progress, but there is a workaround:

    https://helpx.adobe.com/photoshop/kb/invalid-numeric-entry-integer-96-8-required-photoshop.html

    Let me know if that helps - thanks!

    Hannah
    N
    nicogigAuthor
    Participant
    February 28, 2018
    Hey David,

    I have 4.5GB on this laptop I'm trying to work with (which should be good enough). There are no other programs running while trying to use Photoshop.

    Yes, I already tried reinstalling Photoshop both via the Creative Cloud app and via the offline installer.
    David Mohr
    David Mohr
    Participating Frequently
    February 28, 2018
    Howdy Nicola,

    No, you're right, that's plenty of space on your hard drives!  What about your RAM?  How much do you have?  What else is running?

    Have you tried downloading a new installer from Creative Cloud?

    Thanks,
    David
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