Skip to main content
B
BobWong
Participating Frequently
April 14, 2021

P: Can't detect GPU

  • April 14, 2021
  • 156 replies
  • 8535 views

Recently I just did an update of Photoshop to V22.3.1

After I launched PS, and then go to the performance dialog box, then noticed that it can't detect my GPU GTX1050i.

This was working fine with the previous version of PS. I suspect that the latest update had something to with this problem.

Thank you

BR,

FS Wong

    This topic has been closed for replies.

    156 replies

    Show previous replies
    Mark C. Dahm
    Community Manager
    Mark C. DahmCommunity Manager
    Community Manager
    May 6, 2021

    @Leonie , yep, thanks for your patience. I didn't see the thread until a couple of days ago, but we were working on the issue based on input from other sources, too.

    A
    Ampersand
    Participating Frequently
    May 5, 2021

    Yes, they are, I read that in another thread. It would be welcome!

    B
    BobWongAuthor
    Participating Frequently
    May 5, 2021

    Great news...Adobe is working on a patch!

    A
    Ampersand
    Participating Frequently
    May 5, 2021

    Thank you Mark, so I noticed from another thread. I look forward to the fix.

    One advice though: the moment you see so many complaints in this case with all sorts of graphical cards, it would reassure many people (and save them a lot of time) if you would ask for the specifics that you need to assess the situation, and just respond by: OK, we see this has become an issue, we're on it, we'll come back as soon as we can make any predictions. Now it is too much US and THEM. 

    Mark C. Dahm
    Community Manager
    Mark C. DahmCommunity Manager
    Community Manager
    May 5, 2021

    The patch is in the works; soon to be available.

    A
    Ampersand
    Participating Frequently
    May 5, 2021

    Adobe has announced a patch for this

    W
    wroublin
    Participating Frequently
    May 5, 2021

    Unfortunately that's all we can do. Hopefully someone from Adobe will read this and fix the issue soon. Not sure though why the didn't do it yet...

    A
    andylintrader
    Participant
    May 5, 2021

    AMD RX 5700 XT shows as "UNKNOWN" in 22.3.1. Detected and working with 22.3.0 after rollback.

    I
    ivframes
    Inspiring
    May 5, 2021

    Idk why people keep messing with settings and reinstallations, this is a bug and there is nothing worth doing except going back to prior, working version.

    That requires the least effort and 100% works. People also do not read the thread but just blindly post things already discussed xy times.

    F
    FeedbackCommunityMember
    Inspiring
    May 5, 2021

    same for me. Have you solved it?

    Show more replies
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices