Participant

P: Could not complete your request because of a program error.

Forum|Forum|11 years ago
October 29, 2014
170 replies
3340 views

i keep getting this message when i try to do anything in photoshop a second time what i mean is when first opened photoshop works when i close the first image the go to do anything else i get the message: Could not complete your request because of a program error.i have uninstalled and reinstalled photoshop cc but no difference i have taken a couple of screen shots which i hope will give you more information

i hope you can solve this problem as i am at my wits end

macOS

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M

mikestapleton68Author

Participant

will you let us know if this works?

F

FeedbackCommunityMember

Inspiring

To be honest, I just performed a complete Time Machine roll back. Once I have my system back in order I'll try working in Ps again.

J

J453

Legend

Thanks.

J

J453

Legend

Thanks, Jules. Yeah, if we can reproduce consistently, then we can fix it.

J

jules_skopp

Participating Frequently

Well I will try the suggested solution and see. It happens from time to time and I wasn't able to isolate the case so it can be reproduced so far.

M

mikestapleton68Author

Participant

I have just tried this solution unfortunately it has made no difference at all. just to clarify photoshop works the first time when editing the problem starts when you close down the first image and go to open a second image that is when the problem starts. You then have to do a force close and reopen the software to work on another image .

J

J453

Legend

Nathan & Mike,

I'm wondering if this is a problem with Mission Control/spaces.

If you try the solutions in this document:..

http://helpx.adobe.com/photoshop/kb/p...

...does the problem go away?

M

mikestapleton68Author

Participant

There is no /PSErrorLog.txt file or folder in that location ? here is a screen grab of that location any ideas what i do now ?