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mouseears
Participating Frequently
June 16, 2015

P: Crashes every time I close out a photo (win)

  • June 16, 2015
  • 151 replies
  • 2277 views

I have updated CC 2015, both Lightroom and Photoshop. I can open Photoshop and can open a photo. Every time I close out a photo, Photoshop crashes with the message, Adobe Photoshop CC has stopped working. It will now close.

I can't use the new update;

This topic has been closed for replies.

151 replies

Inspiring
July 23, 2015
Try to "save as..." the files recovered, then, the next time that you relaunch Ps, it don't recover any files. Then you will can disable the GPU and quit photoshop clearly. It runs!
Inspiring
July 23, 2015
I have the same problem
Inspiring
July 23, 2015


My Photoshop was running fine until I upgraded to the 2015 version. Now, when I try to save or exit from a file, I get a "photoshop has stopped working " and it closes the program or freezes. I have to keep restarting and have a whole group of unsaved files that come up because i cant save or exit from them. I am running Windows. I have already disabled the graphics processor but it didnt help.
Participant
July 21, 2015
But it doesn't let you quit Photoshop without going through this save the photo dialogue. It doesn't close cleanly. It crashes.
Inspiring
July 20, 2015
I'm having the same issue and disabled the graphic processor, which appears to have fixed the initial problem. Thank you for a simple but temporary fix. Following this topic watching for a permanent resolution.
Participating Frequently
July 20, 2015
Why don't they stop taking my monthly payment until I can use it properly. Smacks of double standards.
Inspiring
July 19, 2015
I gave up and will not use them, was running a test to see if it was worth owning, its clearly not!!!
Inspiring
July 19, 2015
They did, as you can see above.
And the issue is being worked on.
Participating Frequently
July 18, 2015
What I fail to understand is why the support team doesn't jump all over this!
Inspiring
July 17, 2015
I'm now getting this each time I either close Photoshop, Save for Web, or close a recovering PSD.

Completely unacceptable. It's been over a month now.