P: CS4, CS5, CS6, CC: Cursor disappears on Mountain Lion (MacOS 10.8)

The blame game continues. Apple says it's Adobe's problem.

Adobe insists it's Apple's problem, yet I not personally experienced this problem with any application except Adobe.

any replies to this, anythings resolved, totally unacceptable!

Jacob gave it a second case number - 407856734

nope, none of that works. About 10 minutes into photoshoping..., it happened again. I am sitting here looking at it... This is not user error and since it only started happening since Lion was installed, have to assume there is a compatibility issue between Lion and CS... case number is 388423477 877-388-0879 Evan Nightingale ext 38101 and Jacob Asher ext 36017 have been currently working on it and are due to call me at 12.30 central. I think I will just leave all as is till they call so they can look at it....

Bye

Swiping to the bottom of the screen and flashing the dock also clears it.

No, I'm an engineer writing and debugging Photoshop (plus OSes and compilers a little too often).

Chris, are you considered Adobe support?

Hi all

I have experienced this also in 27" Mid 2010 iMac (ATI Radeon HD 5750 1024 MB) with CS5.5 and CS6. I'm using Wacom tablet.

My workaround is Mission Control and hot corners. I have Mission Control mapped to lower left corner. When cursor disapears, just quickly swipe to corner and back and the cursor is back.



Try if this work for you.

I'm sorry that Apple support gave you bad information and failed to take your complaint seriously. If you have an Apple support case number, I can try to take it up with the real management at Apple (who probably aren't going to be happy about the way you were treated by Apple support).