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Mmaher6540
Participating Frequently
October 25, 2013

P: CS6/CC Menus blank (white) Mavericks Mac OS X 10.9

  • October 25, 2013
  • 208 replies
  • 2463 views

Hello, I hope I am in the right place for this:

I am on a Mac 2.2 GHz Intel Core i7, with 16 GB 1333 MHz DDR3. I just installed OS Mavericks. I am running Photoshop CS6.

Randomly throughout using the program, my windows/palettes (i.e. the layers palette) will become white. Even the "Save" window menu will become white. It's still functional (if I press enter on the save menu, it will save), but I can't see any of the options. I've uninstalled the program and reinstalled. This has unfortunately not solved the problem. Please help

Thanks for the help in advance!

Michael

    This topic has been closed for replies.

    208 replies

    Show previous replies
    F
    FeedbackCommunityMember
    Inspiring
    February 26, 2014
    We are still working with Apple and Wacom on a number of issues affecting MacOS 10.9.
    jimdoggs
    jimdoggs
    Participating Frequently
    February 26, 2014
    theres plug in that you can install(mentioned above).. it fixes the white wall issue. There still are however, MANY issues still not addressed(polygonal lasso tool connecting pre maturely,.. brushes freeze on the screen forcing you to click away from your work to "wake" the brush back up to work,.. & the occasional TOTAL FREEZE, where you just have to close photoshop and start over.

    Thanks Mavericks. WHERES THE DAM UPDATE ALREADY!!! WE ALL KNOW ITS YOUR FAULT, FIX IT, AND FIX IT NOW.
    F
    FeedbackCommunityMember
    Inspiring
    February 26, 2014


    I'm using a bamboo tablet. Often when I'm switching between dodge & burn and then changing brush sizes with the tablet pen, the panels lock at dodge, burn & sponge (when I try to change pen size). If I try to hit anything else, all other windows are BLANK (just white) - and I have to restart CC. REALLY awful, definitely needs to be dealt with.

    This photo is an example of the resize BRUSH window.. which is locked at dodge/burn.
    C
    Catharina165
    Participant
    February 10, 2014
    Well, this plugin seems to do the trick! Thanks Adobe!!
    B
    borasubakan
    Participant
    February 10, 2014
    Thank you Adobe for fixing this problem. I think the problem is completely solved after this plug in. Best wishes.
    C
    Catharina165
    Participant
    February 10, 2014
    Thanks very much, will do so!
    J
    J453
    Legend
    February 10, 2014
    Hi Carin, You can use the plug-in mentioned in the official answer at the top of this page to workaround this issue.
    C
    Catharina165
    Participant
    February 10, 2014


    I have a problem with Photoshop. CS6. After a while I get blank dialogue boxes and cannot work any further. I have to shut down photoshop completely and have to start all over. This is very annoying and time consuming. Does anyone have the same problem? I've been having this problem ? I've been having this problem for a while now and it seems to appear sooner now than before.
    D
    Digital-Finger
    Known Participant
    January 29, 2014
    yeah Chris, well, this guy sounded like he was on the ball, certainly was at fobbing me off, but I just knew there was no point in arguing the toss.
    Mac OS Sonoma, 64 GB RAM 27" 2019 iMac 3.6 GHz 8-Core Intel Core i9
    F
    FeedbackCommunityMember
    Inspiring
    January 29, 2014
    Apple isn't responsible for making their software work correctly? And no, software developers cannot work around many OS bugs (we already work around the unfixed bugs that we can work around).
    Whomever you spoke to was very, very confused.

    Imagine if every street had a different kind of surface, and they told you that it was up to the car maker to change the tires every time you turned a corner...
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