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Participating Frequently
November 1, 2015

P: Error: To complete serialization, please quit and restart Photoshop

  • November 1, 2015
  • 40 replies
  • 648 views

I keep getting this error when I start PS CC 2015:
To complete serialization, please quit and restart Photoshop.

It just keeps putting up this error, and then closing the app. Any ideas??

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40 replies

Participating Frequently
November 2, 2015
I left it to reinstall over night, and just got up to find another error. This time it said the install failed because the Adobe servers could not be reached.
Legend
November 2, 2015
Very strange. There's a handful of people hitting this today. I suspect it has something to do with daylight savings time.

Under Date & Time, do you have "Set date and time automatically" enabled? What about the set location option under Time Zone?
Participating Frequently
November 1, 2015
This is VERY annoying I need to work on PS on my main Mac - Greg did you get a working solution from support?
Participating Frequently
November 1, 2015
Using the Remove CC Desktop App and reinstalling it did not work either...
Participating Frequently
November 1, 2015
Deleting and Reinstalling PS did not work
Participating Frequently
November 1, 2015
Seems to work OK on my other Mac - reinstalling PS...
Participating Frequently
November 1, 2015
It is also affecting PS CC2014
Participating Frequently
November 1, 2015
Yup - same here started today too - think it's a CC error as I haven't done anything to the OS or other apps to warrant it being user error.
Participant
November 1, 2015
yea, mine just started a few hours ago
Inspiring
November 1, 2015
Same here. It's onlly just started.