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Rob Art Illustration
Inspiring
December 16, 2021

P: Every action/brush stroke causes spinny wheel with “Enable Content Credentials (Beta)” enabled

  • December 16, 2021
  • 16 replies
  • 8158 views

Hi
Ever since the last update yesterday, everytime I make a brush stroke I get the spinning wheel (indicating a lag in proccessing I guess). As I am an illustrator using Photoshop and make lots of brush strokes, this is stalling the progress of painting. Can I get a fix for this, or can I revert back to the previous version?

 

I manage to grab this short video from my iPhone showing the cursor problem.

Need a quick fix if possible

Thanks

Rob

This topic has been closed for replies.

16 replies

Mohit Goyal
Community Manager
Community Manager
March 16, 2022

Hi all,

We're happy to announce the release of Photoshop 23.2.2. This update includes the fix for this issue. To see the list of all fixed issues, click here

 

To update Photoshop to 23.2.2, click "Update" in the Creative Cloud desktop app next to Photoshop. More detailed instructions for updating

 

Let us know if the update resolves the problem for those affected and share your feedback with us.

 

Thanks,

Mohit

Legend
February 24, 2022

It's a problem with the Content Credentials implementation. The team that's developing the feature is working on it. It's still a Beta feature.

Rob Art Illustration
Inspiring
February 24, 2022

Even with the latest two updates, there are no changes in this bug.

Not sure if it's a performance issue with the graphic card, etc.

practice safe design | use a concept ~ Petrula Vrontikis
corky52
Participant
January 11, 2022

I recently upgraded to macOS Monterey / Photoshop Version 23.1 . Since then I'm getting the spinning wheel with dots while using any of the photoshop tools or brushes. Wasn't happening before the update. I'm working on a Mac Pro 2019 3.5 GHz 8 Core Intel Xeon W / Memory 96 GB / Graphics card AMD Radeon Pro 580 X 8 GB. I do work on large files (36"X 48"@ 300dpi_working file around 3GB in size ) but have not had this problem before. Any suggestions?

Legend
January 11, 2022
Rob Art Illustration
Inspiring
January 8, 2022

Sad to say the latest update has not fixed the issue with the "Enable Content Credentials (Beta)".
Please try and fix as I want to use on my work.

practice safe design | use a concept ~ Petrula Vrontikis
Rob Art Illustration
Inspiring
January 8, 2022

I noticed there was an update today, so will check to see if the issue is gone.

practice safe design | use a concept ~ Petrula Vrontikis
Matthew Dudda
Known Participant
December 23, 2021


I don't know what's behind it, but today I switched to version 2022 and at this point I'm annoyed. I started a project I was doing on my 7 year old laptop, on my desktop computer. And I started to get anxious. The poster is 70x100 cm and I feel like I'm working on meters. Simply switching between the magnifying glass (Z) and the move tool (V) makes the cursor and the whole program work as if I were performing some complicated action. I don't change anything, I don't move anything, I just change tools and for 2-3 seconds the program doesn't know what is happening. On the laptop everything is ok. I moved the project from the cloud to disk, but I still have 'lag'.

 

Which options should I disable in order for the program to work properly on my 25K hardware?

Matthew Dudda
Known Participant
December 23, 2021

@mj
Community Expert
Community Expert
December 18, 2021

Wicked @Rob Art Illustration ,

 

Thanks for letting us know. 

 

I see that this is on @J453 's radar, so we should see this sorted soon.

 

Stay safe

mj

 

 

 

 

Mohammed Jogie | iMSD.co.za |
Adobe Certified Associate |  Expert | Instructor |
Adobe Community Professional | Creative Ambassador | User Group Manager |
Member International Society of Typographic Designers | Lifetime Friend International Council of Design | Interaction Design Association Local Leader |
Member Pan Afrikan Design Institute | Ambassador Visual Arts Network South Africa | Central Executive Committee Member Printing SA |
Legend
December 17, 2021

Thanks. I've asked engineering to take a look.

Rob Art Illustration
Inspiring
December 16, 2021

I have a iMac (Retina 5K, 27-inch, 2019) with a Cintiq 27QHD attached, but the issue occured even when the Cintiq was not on. I'm running MacOS Monterey 12.0.1 (21A559)

practice safe design | use a concept ~ Petrula Vrontikis