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Inspiring
March 1, 2018

P: Images opening unexpectedly small (macOS)

  • March 1, 2018
  • 37 replies
  • 972 views

I have a documented the same problem. No matter where I have the tool bar (not shown here, but in these photos, the toolbar is docked), when I open a photo, it opens up smaller even though I have the screen size to open it larger. What can I do to open the photo at maximum size allowable by space?
Note: This conversation was created from a reply on: Photoshop: There isn't enough room to display this document.

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37 replies

Kukurykus
Legend
May 11, 2018
They should also do something with your other problem reffered to 2 monitors:
https://feedback.photoshop.com/photoshop_family/topics/photoshop-zoom-moves-image-window-to-wrong-sc...
Known Participant
May 11, 2018
This is still happening to me as well with 2 monitors.

And then something similar happens when I move the image to the 2nd monitor and zoom into the image using "Resize Windows to Fit" or Command + 0 (Fit on Screen). The image is automatically moved to the first monitor (zoom is applied and squeezed in the space available next to the windows/palettes).


Hannah Nicollet
Community Manager
Community Manager
May 10, 2018
It's interesting that you're seeing this with three monitors. We tested it with two, so I will be curious to hear if the next update resolves it for you. Someone will post to this thread when that update is available.

Thank you,
Hannah
Inspiring
May 10, 2018
This is still happening for me, Photoshop version 19.1.3. I'm using Windows 10, not OSX, but I guess from reading the above it doesn't matter.
I'm opening images by dragging them onto the Photoshop window, and I am using 3 monitors. This never happened before this update.
Participating Frequently
April 12, 2018
I should mention that I'm running OS 10.12.6. So it seems that 19.1.3 fixed the issue with some and created the issue with others. 
Inspiring
April 12, 2018
With the 19.1.3 update on MacOS 10.13.4 and two monitors, I don't have this issue anymore. However, if I have my workspace in full screen mode and open a second image, it opens smaller and has a black border on the right and bottom of the image.  I can fix it pretty easily by switching between open documents, but I was  just mentioning it.

Participating Frequently
April 11, 2018
Not really. Didn't fix the issue.
Inspiring
April 11, 2018
Simple solution for this is go to window - workspace - reset ..all you done.
Participating Frequently
April 6, 2018
I never had this problem before. Unfortunately, I just installed 19.1.3 on the Mac and this issue suddenly appeared. I do have dual monitors. It's a really annoying bug. I did implement the action fix, but would prefer that the bug be fixed.
Known Participant
March 21, 2018
*The only workaround, besides Jeffery Tranberry's workaround. That one worked for me - even from opening from file folders in finder windows. I was offering James another solution if the other workaround doesn't work for him.