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Known Participant
September 27, 2021

P: LrC (11.0.1) Edit in PS2022 fails because Photoshop could not be launched - Error Message

  • September 27, 2021
  • 140 replies
  • 28297 views

Since updating my subscription to Adobe for Photographers (Photoshop & Lightroom) I am having an issue when launching Photoshop 2022 from Lightroom v11.

If I right click on the image I'm working on in Lightroom and select 'Edit in Photoshop 2022' I am asked whether or not I want to edit a copy or the original (as I would expect). 

If I select "Edit Original" everything works to plan, the image opens in Potoshop and I can proceed.

However:

If I select either "Edit a Copy with Lightroom Adjustments" or "Edit a Copy" I have an issue.
I can see the copy being created on the Film Strip at the bottom of the Lightroom screen, Photoshop starts up and stops at the launch screen but the image fails to open in photoshop.

 

If I wait for 2 or 3 minutes I recieve an error message in Lightroom: "The file could not be edited because Adobe Photoshop 2022 could not be launched"

If I then select 'OK' in the error message the image immediately opens in Photoshop and I can work away.

 

This morning an followup update to Photoshop 2022 (to Ver: 23.0.1) was installed and it made no difference.
This afternoon Camera Raw also had a followup update to Version 14.0.1 and it has made no difference.
The problem is still there.

Is this a bug or is there a some way I can fix the problem.

 

I'm using a Windows PC - Running Win 10 and it has 24gb of RAM

This topic has been closed for replies.

140 replies

Known Participant
December 15, 2021

Great News (for me at least)
There were updates available for Photoshop, Lightroom and ACR yesterday evening which I downloaded this morning. This seems to have done the trick my Lightroom - Photoshop connection is now working again.

I do get a pop-up when launching Photoshop showing "Graphics Processor Compatibility Check". when I 'OK' this photoshop opens with my photo. (this popup can be hidden by checking the "Do Not Show Again" box at the bottom f the pop-up..

FWIW the new versions I have are:
Photoshop 23.1.0
Lightroom 14.1
Camera Raw: 14.1
(I'm not sure if these numbers have changed).

 

Thanks Adobe. I was planning on reverting to Photoshop 2021.

pdnRPH
Known Participant
December 14, 2021

Still the same. The Graphics card is showing. However, Open Cl is still greyed out. No go. And PS works the same- crippled.

Dragonspeed
Inspiring
December 13, 2021

The fixworkaround worked for me... Thank you.

 

For those that are complaining about losing hours and hours of productivity ... just uninstall this version and install the previous 22.x version.  You will be just as productive as you were when you were using 22.x and don't need to keep complainng that you're losing money.  As a subscription service, there appears to be about 4 previous versions available... I wish someone had mentioned that earlier.  I had assumed (incorrectly) that I'm stuck with the latest version but no... 

 

Merry Christmas - hope your coders work out what borked when they decided to add in a GPU check to simply pass over a RAW file from LrC.

pdnRPH
Known Participant
December 13, 2021

"install a new GPU, going from integrated Intel HD to AMD Radeon RX550 4GB, and that did fix the issue"  This is not a possibility. I have an AIO from Dell, costing $3,000, and I would have to send it to Dell to accomplish this. The AMD software is up to date. I have 32GB RAM. This all went haywire when the code in this last PS update went awry.  I don't know if this would work??

1. Click Run, and regedit or regedt32
2. In the Registry Editor, open HKEY_CURRENT_USER
3. Open Software
4. Open Adobe
5. Open Photoshop
6. Use latest number. Mine was 160.0 Right-click on the number, and select NEW-->DWORD Value and name it AllowOldGPUS.
7. Now there is a new DWORD Value named AllowOldGPUS.
Double click on it and set Value Data to 1
Restart Photoshop and go to Preferences-->Performance and enable OpenCl

 

OR

if this would work:

Then install the attached file (PSUserConfig.txt) in your Photoshop Settings folder:
Windows:

[Installation Drive]:\Users\[User Name]\AppData\Roaming\Adobe\[Photoshop_version]\[Photoshop_version]Settings\

GPUDeny 1

 

Tell me. We remain in trouble with an impaired computerization with PS, and thousands of us are losing thousands of dollars daily.

Legend
December 13, 2021

@pdnRPH Did you try the workaround that worked for @DWEITZMAN ?

Legend
December 13, 2021

@DSS555 This thread is about an error when doing Edit In from Lightroom to Photoshop. Please start another thread if you have a different issue (black canvas, etc)

pdnRPH
Known Participant
December 13, 2021

We can't have this. Thank you for letting all of us know. We continue to lose money and time. Help!

Participating Frequently
December 13, 2021

I copied the .txt file as directed.  When starting PS, I get a message about the GPU detection being off.  Howver, I still have a totally black screen and no ability to click on anything at all, even to close PS.  Have to use task manager to quit.

Inspiring
December 13, 2021

This fix worked for me.

Just want to say thanks to Rikk, Jeff and the Adobe Engineering team for the work and care they put in trying to resolving this issue. I had a rare insight this morning into the "behind the scenes" time and effort spent on this and was quite impressed!

Rikk Flohr_Photography
Community Manager
Community Manager
December 13, 2021

Greetings all,

 

Update: Please install Photoshop 23.1, released on 12/13/2021 and let us know if we are still seeing the issue after updating Photoshop. 

 

Workaround:

To all those who may be experiencing this issue. Our investigations have found that, in some cases, GPU detection is causing this issue. 

A similar issue was resolved in this thread by following these instructions:

https://community.adobe.com/t5/photoshop-ecosystem-discussions/p-text-changes-do-not-update-windows/m-p/12519892#M598048 

 

Please try the fix in this thread and see if Lightroom Classic and Photoshop behave normally again.

Rikk Flohr: Adobe Photography Org