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Irish-Valk
Known Participant
September 27, 2021

P: LrC (11.0.1) Edit in PS2022 fails because Photoshop could not be launched - Error Message

  • September 27, 2021
  • 140 replies
  • 28358 views

Since updating my subscription to Adobe for Photographers (Photoshop & Lightroom) I am having an issue when launching Photoshop 2022 from Lightroom v11.

If I right click on the image I'm working on in Lightroom and select 'Edit in Photoshop 2022' I am asked whether or not I want to edit a copy or the original (as I would expect). 

If I select "Edit Original" everything works to plan, the image opens in Potoshop and I can proceed.

However:

If I select either "Edit a Copy with Lightroom Adjustments" or "Edit a Copy" I have an issue.
I can see the copy being created on the Film Strip at the bottom of the Lightroom screen, Photoshop starts up and stops at the launch screen but the image fails to open in photoshop.

 

If I wait for 2 or 3 minutes I recieve an error message in Lightroom: "The file could not be edited because Adobe Photoshop 2022 could not be launched"

If I then select 'OK' in the error message the image immediately opens in Photoshop and I can work away.

 

This morning an followup update to Photoshop 2022 (to Ver: 23.0.1) was installed and it made no difference.
This afternoon Camera Raw also had a followup update to Version 14.0.1 and it has made no difference.
The problem is still there.

Is this a bug or is there a some way I can fix the problem.

 

I'm using a Windows PC - Running Win 10 and it has 24gb of RAM

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    140 replies

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    D
    DSS555
    Participating Frequently
    December 13, 2021

    Completely agree!

    R
    robertojeje
    Participant
    December 13, 2021

    Totalmente de acuerdo, ADOBE  tiene que solucionarlo sino quiere perder clientes

    pdnRPH
    pdnRPH
    Known Participant
    December 13, 2021

    I have made many comments about this on the Community. It all comes down to write new computer code. I cannot utilize PS because of a graphics card --Open CL is greyed out. Others have: cannot open. Others have cannot open as a smart object. This is all confounding and Adobe is NOT working night and day to fix this while many photographers and studios are losing thousands and thousands of dollars because they cannot utilize PS as usual and do what we all want to do. HELP Adobe. Get busy writing new code. We are NOT going to spend $ for a new computer, or a new graphics card, and we do not want to go to an entirely new software because you cannot perform adequately.

      pdnRPH
      pdnRPH
      Known Participant
      December 10, 2021

      Same. Not buying a whole new computer-- because I can't just install a new card. So, Adobe must write new code and fix this, or do a registry edit so that all will be well. OR we will just have to leave Adobe Photoshop and only use Adobe Lightroom Classic.

      I
      Irish-ValkAuthor
      Known Participant
      December 10, 2021

      In my case - in Performance it says "Unknown GPU (UNKNOWN)" and the options are greyed out. If memory serves name cporrectly that was what it said in the 2021 version also. I am currently using an AMD Radeon HD 7500 Series display adapter.

       

       

        TheDigitalDog
        TheDigitalDog
        Inspiring
        December 10, 2021

        "So Adobe want us all to get new graphic cards? When all was working ok before software updates".

         

        Nope, but Adobe is moving more and more functionally to the GPU for much better performance and many older GPUs can't handle this, are buggy etc. If your hardware or OS can't keep up with newer versions, you update the hardware or stick with the older versions.

        Photoshop doesn't run on Motorola processors any more, or 32-bits or with only 16MB of RAM; the horror.

        Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
          P
          peter219342307c8c
          Participant
          December 10, 2021

          So Adobe want us all to get new graphic cards? When all was working ok before software updates.

          Adobe please get this sorted asap! Its gone beyond a joke at this stage. 

            F
            fkeats
            Participating Frequently
            December 10, 2021

            Under edit/performance you will see Graphics Processor Setting.  In my case, it says "unknown GPU" so I cannot get to the "use graphic processor" setting.    My teck guy came and did the system review for me and he says I have the graphics crd that Adobe suggests.  

              D
              DWEITZMAN
              Inspiring
              December 10, 2021

              No change for me. Did not get the "graphics processor compatibility . . ." dialog box.

              pdnRPH
              pdnRPH
              Known Participant
              December 10, 2021

              Well, I don't get the box, but still Open Cl is greyed out. Still all at a loss and trashed. Plz write new code and fix all of this.

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