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Irish-Valk
Known Participant
September 27, 2021

P: LrC (11.0.1) Edit in PS2022 fails because Photoshop could not be launched - Error Message

  • September 27, 2021
  • 140 replies
  • 28358 views

Since updating my subscription to Adobe for Photographers (Photoshop & Lightroom) I am having an issue when launching Photoshop 2022 from Lightroom v11.

If I right click on the image I'm working on in Lightroom and select 'Edit in Photoshop 2022' I am asked whether or not I want to edit a copy or the original (as I would expect). 

If I select "Edit Original" everything works to plan, the image opens in Potoshop and I can proceed.

However:

If I select either "Edit a Copy with Lightroom Adjustments" or "Edit a Copy" I have an issue.
I can see the copy being created on the Film Strip at the bottom of the Lightroom screen, Photoshop starts up and stops at the launch screen but the image fails to open in photoshop.

 

If I wait for 2 or 3 minutes I recieve an error message in Lightroom: "The file could not be edited because Adobe Photoshop 2022 could not be launched"

If I then select 'OK' in the error message the image immediately opens in Photoshop and I can work away.

 

This morning an followup update to Photoshop 2022 (to Ver: 23.0.1) was installed and it made no difference.
This afternoon Camera Raw also had a followup update to Version 14.0.1 and it has made no difference.
The problem is still there.

Is this a bug or is there a some way I can fix the problem.

 

I'm using a Windows PC - Running Win 10 and it has 24gb of RAM

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    140 replies

    Show previous replies
    I
    Irish-ValkAuthor
    Known Participant
    December 10, 2021

    Hi, in response to your suggestion: I don't get the dialog “Graphics Processor Compatibility Check” when I launch Photoshop.

     

      P
      PASCAL5F92
      Participant
      December 10, 2021

      Hi,

      I answer to this tip :

       

      • Launch Photoshop 2022 independently.
      • If they see a dialog for “Graphics Processor Compatibility Check” on launch, tick the “Do not show again” checkbox on the dialog and then click “ok” to close the dialog

      I have any message by Photshop 2022 when I open it independently.

      But, I've always got the message in LR when  I want to edit in PS.... It is curious that we have to wait 100 seconds before having a message....

       

        J
        J453
        Legend
        December 10, 2021

        Engineering has an idea on what might be causing the problem and have asked us to have anyone affected by this issue try the following steps and if they still see the problem:

         

        1. Launch Photoshop 2022 independently.
        2. If they see a dialog for “Graphics Processor Compatibility Check” on launch, tick the “Do not show again” checkbox on the dialog and then click “ok” to close the dialog
        3. Quit Photoshop. (Do not reset Preferences or Warning Dialogs post this)
        4. Then Launch Lightroom and proceed with their workflow for the “Edit in Photoshop” option.
        D
        DWEITZMAN
        Inspiring
        December 10, 2021

        Will do. 

        R
        robertojeje
        Participant
        December 10, 2021

        ¿Me podrias indicar que tarjeta grafica pusiste? Yo dispongo de un antigua AMD Readon HD 6570 y tengo dudas por cual sustituirla que no cueste mucho dinero. Muchas gracias

        pdnRPH
        pdnRPH
        Known Participant
        December 10, 2021

        I want to see what he can do for you. Plz post so we can see if he fixes it!

        D
        DWEITZMAN
        Inspiring
        December 9, 2021

        Email received, reply sent this afternoon.

          J
          J453
          Legend
          December 9, 2021

          @DWEITZMAN Thanks for offering. I sent you an email to try and schedule a session with product engineering. Let me know if you received the email. If not Direct Message me here and we can get you set up.

          D
          DSS555
          Participating Frequently
          December 9, 2021

          I can't upgrade my graphics card (in a laptop).  If that is in fact the reason PS is failing, it would require me to buy a new computer.  Previous version of PS ran slowly but worked.

          Can I install an older version of PS but keep the newest version of LR, which is working well?

          pdnRPH
          pdnRPH
          Known Participant
          December 9, 2021

          Not a possibility for me. It would have to go back to Dell. Further, it all worked until this latest PS, which has trashed thousands of people.

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