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KookieKreative2026
Participating Frequently
January 28, 2026

P:(macOS) Photoshop 27.3 Neural Filters downloads stuck

  • January 28, 2026
  • 60 replies
  • 769 views

Photoshop 2026 wont let me download Neural Filters on a Apple MB. Steps taken as follows to troubleshoot

  • have uninstalled PS and re installed
  • log out and log in both on the Cloud and PS
  • have use my mobile data (personal hotspot) as a wifi

Still 0kb downloaded. PLEASE HELP

    60 replies

    Volks machine
    Participant
    January 29, 2026

    i can join the club, same here. so frustrating. hope there is a solution soon

    Grant26448499xx5r
    Participant
    January 29, 2026

    Same. All steps taken. Nuthin’.

    brianc70398195
    Participant
    January 29, 2026

    Add me to the list of people with this issue. I’m seeing the same action, click download and nothing happens. 

    Deleted Plugin data folder, tried PS Beta, log out/log in cycle, restarted computer. Nothing helps because this is a bug. 

     

    Participant
    January 29, 2026

    I’m having the same issue on my home Mac computer and also the classroom Mac computers. I have explored all options mentioned in posts with out any success in downloading neural filters. Adobe are you reading these comments? Adobe 2026 Ver 27.3. at home. 

    AnnaBanana0911
    Participant
    January 29, 2026
    Can’t download all these filters. Clicked on download icon, waited 2 sec and nothing happened. I updated photoshop to v27.3, MacBook in the latest system. 

     

    Softfun
    Known Participant
    January 29, 2026

    Neural Filters not downloading, how many times do we need to keep reporting this? Tried the recommended fixes and now have none of the filters I had previously downloaded.

    sophieh4384
    Participating Frequently
    January 29, 2026

    I am in the same boat, it is driving me insane! Please photoshop fix this! It is too expensive for them just not to care about this.

    andypmastermc
    Participant
    January 29, 2026

    Exact same issue here, no firewalls, network issues. Cleared the UXP plugin cache. Updated the app. 

    Still not working.Please fix this issue

    Participant
    January 29, 2026

    Same issue as everyone here. Neutral filters do not download no matter what workarounds are tried. 

    Inspiring
    January 29, 2026

    This is utterly ridiculous! The same issue keeps repeating itself and so little support. Considering what we pay I am not impressed.