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defaultqlalm792hutz
Participant
Sep 16, 2023 3:39 PM UTC
Released

P: (macOS Sonoma) Photoshop 2023/2024 Save for Web shows incomplete preview

Have just updated to Photoshop 2024 and my save to web panel is now not displaying correctly - see screengrab.  How can I adjust it to have the full image fill the four windows?  cheers, Bob

 

 

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    cutefunk
    Participating Frequently
    Oct 25, 2023 10:03 PM UTC

    Thank you @silk-m !!! 🙂

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      Kevin Stohlmeyer
      Community Expert
      Kevin StohlmeyerCommunity Expert
      Community Expert
      Oct 25, 2023 7:49 PM UTC

      @defaultdhoqjwsq1k3q follow up with Nik.

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        livingstonweb
        Inspiring
        Oct 25, 2023 7:42 PM UTC

        Yes! Solved with Sonoma 14.1, finally.

        I can confirm.

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          silk-m
          Community Expert
          silk-mCommunity Expert
          Community Expert
          Oct 25, 2023 7:25 PM UTC

          Hi, cutefunk

           

          I tried using Vanishing Point briefly and there seemed to be no problem.

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          --Susumu Iwasaki
            defaultdhoqjwsq1k3q
            Participant
            Oct 25, 2023 7:18 PM UTC

            Indeed, the problem with Save for Web (Legacy) on MacOS after Sonoma 14.1 update is resolved. However, Niksoftware Portraiture still does not work.

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              BaPo72
              Participating Frequently
              Oct 25, 2023 6:34 PM UTC

              yeah, same forme. And I don't have the PS 25.1 update available yet so still the same v.25.0 and no save for web image missing issue anymore.

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                Devon275765180rxs
                Participant
                Oct 25, 2023 6:12 PM UTC

                The new photoshop update V25.1 fixed my web legacy preview window.

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                  cutefunk
                  Participating Frequently
                  Oct 25, 2023 6:02 PM UTC

                  @silk-m do you know if vanishing point has been fixed as well?

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                    silk-m
                    Community Expert
                    silk-mCommunity Expert
                    Community Expert
                    Oct 25, 2023 5:34 PM UTC

                    Hi All,
                    macOS Sonoma 14.1 updater has been released. If you update, the problem with Save for Web (Legacy) will be resolved.

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                    --Susumu Iwasaki
                      Ryan_Q3L
                      Participant
                      Oct 24, 2023 6:11 PM UTC

                      I'm running all current Mac OS, and updated Adobe CC. Currently, Photoshop doesn't show a preview when exporting for web. It's blank. 

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                        J E L
                        Community Expert
                        J E LCommunity Expert
                        Community Expert
                        Oct 24, 2023 6:30 PM UTC

                        Hi @Ryan_Q3L, I think your issue has to do with updating to Sonoma OS, if you did. Please see this thread as your issue is an acknowledged bug (and note, a moderator may merge your post into that thread).

                         

                        https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-macos-sonoma-photoshop-2023-2024-save-for-web-shows-incomplete-preview/idi-p/14117993

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