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Ged_Traynor
Community Expert
Ged_TraynorCommunity Expert
Community Expert
June 17, 2020

P: Not detecting older GPU's

  • June 17, 2020
  • 171 replies
  • 9350 views

I have a AMD HD8490 GPU and installed Photoshop version 21.2 and the GPU is not been detected, I'm not alone as I've come across other people with the same issue on the Photoshop community forum.
Reverting back to 21.1.3 fixes the issue
Why does Adobe release updates to fix bugs and then break something else with the same update.

    This topic has been closed for replies.

    171 replies

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    D
    dgrainger
    Participating Frequently
    August 25, 2020

    @Philip Chong: You wrote "Its been two release and Adobe still did not want to fix this!  Terrible company!"

    Unless you personally work for Adobe AND are a manager level employee, there is no way that you could have any inkling about what Adobe "Wants"

    Small minds do not offer constructive thought nor comment; often on the web, those people hide in the bushes and snipe.

    J
    Jochen Maass
    Participating Frequently
    August 25, 2020
    WTF ?
    C
    chong67
    Known Participant
    August 25, 2020
    Nope. It is still not working for me. Its been two release and Adobe still did not want to fix this!  Terrible company!
    J
    Jochen Maass
    Participating Frequently
    August 24, 2020
    Did  21.2.2 fix this issue ?
    C
    chong67
    Known Participant
    August 23, 2020
    It is still not working for me too. I am running this inside VMware.  The 3rd previous release and before that, all works.  Is Adobe going to fit it?
    R
    RobbI69
    Participating Frequently
    August 22, 2020
    Dear Jeffrey any news about the possible fix release
    el-berto
    el-berto
    Participating Frequently
    August 12, 2020
    nVidia GeForce 600 series is listed as still supported. My GeForce 650 is a sub-model of the GeForce 600 series - as far as i know. So I thought it should still be supported.
    A
    Anonymous
    August 12, 2020
    mine too
    A
    Anonymous
    August 12, 2020
    Quadro 4000, which is on the list of tested cards is not recognized:
    https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html

    I bought a Quadro 4000 and its running fine. Windows installed the latest drivers and openGl Extensions viewer reports everything is fine. Photoshop 21.2.1 does not recognize it. What's going on?


    B
    bww
    Participating Frequently
    July 27, 2020
    My card is still listed as supported but Photoshop isn't seeing it.
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