Known Participant

P: Not printing in macOS 10.12 Sierra

Forum|Forum|9 years ago
September 22, 2016
221 Antworten
2875 Ansichten

Installed OS-X Sierra and now Photoshop 15.5.1 crashes when attempting to print. Print dialogue opens and settings can be modified, but when attempting to print PS crashes perhaps 9 out of 10 attempts. Most frustrating. I'm printing to an Epson 7890, but I have seen the same issue cited for Canon. Adobe support told me that Photoshop has not been tested on Sierra, but in reality Adobe has had Sierra for months and have even published known issues. I pay a ton of money for this thing to work and this nonsense from support is very annoying.

macOS

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F

FeedbackCommunityMember

Inspiring

Had problems putting my MacPro to sleep, so apple tech had me download Sierra. Now I can put my computer to sleep, but can't print. Like everyone else, Photoshop crashes when I hit print. I am a professional photographer and this is not acceptable. Come on Adobe, get with it, and fix it ASAP. It's causing havoc in the photography community. Ray Carofano

tracia9909417

Participant

...same. I am adding an extra hour or so to my workday just jumping through hoops trying to get my orders to print. Fingers crossed that the issue will be fixed soon!

J

J453

Legend

Correct. There's a separate thread for the Elements team: Elements: Crashing when printing on macOS Sierra 10.12

F

FeedbackCommunityMember

Inspiring

Jeffrey Tranberry,
with all the super professionals posting here I hesitate to let you know that the problem affects PS Elements 13 and lower as well...

R

rebeccag12146393

Participating Frequently

That is exactly my problem!

J

J453

Legend

This affects all versions of Photoshop going back to CS4.

A

Anonymous

The problem seems to be related to installing Sierra on my Mac. If I try to print in Photoshop, the app crashes. I can save the file and print from Illustrator, but I often forget. Doesn't matter which printer, either. Hitting "Print" crashes Photoshop. For whatever reason, Illustrator is spared that problem. There are other problems built into Sierra, but that's the main Adobe issue.

F

FeedbackCommunityMember

Inspiring

i swiched back to PScs5.5 from the latest version of Cc and it crashes too, the printer was updated earlier.

B

blasbulk

Participating Frequently

I hope that will be provided compensation.

J

J453

Legend

We did, but again, it's more complicated than it may seem.