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docinbc
Known Participant
September 22, 2016

P: Not printing in macOS 10.12 Sierra

  • September 22, 2016
  • 221 replies
  • 2875 views

Installed OS-X Sierra and now Photoshop 15.5.1 crashes when attempting to print. Print dialogue opens and settings can be modified, but when attempting to print PS crashes perhaps 9 out of 10 attempts. Most frustrating. I'm printing to an Epson 7890, but I have seen the same issue cited for Canon. Adobe support told me that Photoshop has not been tested on Sierra, but in reality Adobe has had Sierra for months and have even published known issues. I pay a ton of money for this thing to work and this nonsense from support is very annoying.

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    221 replies

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    docinbcAuthor
    Known Participant
    October 5, 2016
    Print Tools is a different product than QuadTone ... same developer two different applications.
    J
    J453
    Legend
    October 5, 2016
    Ellwood implied the Lightroom and Photoshop team don't talk to one another. I was telling him that the same guy works on the printing code in Lightroom and Photoshop. My official answer already states that he's working on this issue in Photoshop.
    F
    FeedbackCommunityMember
    Inspiring
    October 5, 2016
    His answers are not clear at all. Explain yourself Jeffrey in more then a few words.
    F
    FeedbackCommunityMember
    Inspiring
    October 5, 2016
    Quad Tone Rip Print Tools is what you need, not Quad Tone Rip. http://www.quadtonerip.com/html/QTRprinttool.html

    Preview works perfect with my custom made profiles. Make sure you are looking in the correct place in the page setup screen.
    D
    docinbcAuthor
    Known Participant
    October 5, 2016
    I don't understand your response, Jeff. Are you saying that all of us are imagining these crashes?
    D
    docinbcAuthor
    Known Participant
    October 5, 2016
    Well, Mark, thanks for the work arounds. Unfortunately, QuadToneRip is for Black and White printing and MacPreview just doesn't cut it with custom ice profiles.
    F
    FeedbackCommunityMember
    Inspiring
    October 5, 2016


    Photoshop 2015.5.1 Crashes on printing MacOS Sierra frequently
    J
    J453
    Legend
    October 5, 2016
    The same person (engineer).
    F
    FeedbackCommunityMember
    Inspiring
    October 4, 2016
    Engineer? Explain please.
    J
    J453
    Legend
    October 4, 2016
    The same engineer does print in Photoshop and Lightroom.
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