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P: Not printing in macOS 10.12 Sierra

Forum|Forum|9 years ago
September 22, 2016
221 replies
2875 views

Installed OS-X Sierra and now Photoshop 15.5.1 crashes when attempting to print. Print dialogue opens and settings can be modified, but when attempting to print PS crashes perhaps 9 out of 10 attempts. Most frustrating. I'm printing to an Epson 7890, but I have seen the same issue cited for Canon. Adobe support told me that Photoshop has not been tested on Sierra, but in reality Adobe has had Sierra for months and have even published known issues. I pay a ton of money for this thing to work and this nonsense from support is very annoying.

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blasbulk

Participating Frequently

I agree!!! Fix imediately.

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Gray55

Participant

In the version photoshop for windows, he falls every day, topic about this is updated regularly, and it has a lot of years! But Adobe is constantly responsible - this is not our problem, this problem manufacturers of printer drivers. I hope that the problem in the version for macOS decide and decide quickly!

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HaiWoo

Participant

Hi Jeffrey,

Seems like Photoshop CC 2015.5 is the ONLY app that is crashing when print in macOS Sierra. Other major apps seem working fine. And it is "useless and pointless" to ask us to install an older version of PS, it is counter productive and in many ways, inconvenient t and not a permanent fix. this should not be happening at all.

It is obviously an issue and problem with Photoshop CC and macOS Sierra. This is a widespread issue as you can count from the number of posts here with same issue.

I strongly urge you and the team to fix it yesterday and release an update/fix tomorrow.

Thanks.

A

AndrewGransden

Known Participant

Tried suggestion of installing PS 2014 but it suffered the same crash when printing to EPSON XP-630.

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docinbcAuthor

Known Participant

Glad to, will do so tonight.

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FeedbackCommunityMember

Inspiring

Any update on this problem. PS crashes on all my Mac's and Macbooks with a number of different Epson printers.