Participating Frequently

P: Nvidia users are dropping out of GPU mode when using type tool

Forum|Forum|3 years ago
August 18, 2022
31 replies
8077 views

So yes i know i am using a very old graphics card the 770M but things were working just fine until a few days ago when this new patch hit. Still running windows 10 like before.

Now i can't find a way to get scrubby zoom to work again, its just greyed out. Anyone else having issues?

Graphics processor is ticked on and under advanced settings use openCL and anti alias guides and paths are turned on. I have restarted my computer. I have reinstalled my graphics driver. Anything i can think of

[title of post updated to reflect issue that the team is investigating]

Windows

This topic has been closed for replies.

J

J453

Legend

This problem should be addressed by updating to Photoshop 2023 (v24.x)

Stoyanov

Known Participant

Good news, version 24.0.0 is working okay with Scrubby zoom.

While the latest update on 23 - version 23.5.2 the issue still remains!

A

ALl25833429rweb

Participant

hi when i get in type tool Scrubby zoom selectively get out

Ged_Traynor

Community Expert

Hi

You'll need to provide more detailed information, what exact version of Photoshop and operating system do you have and what are your computer system specs as in CPU, GPU and RAM etc, perhaps you could post a screenshot to highlight the issue.

H

helgim15078228

Participant

I had the same problem. Black screen when using Text tool in photoshop on Mac.

It helped quitting photoshop. Holding command, alt and shift when re-opening photoshop. Click yes when deleting PS settings folder and problem solved.

C

coop.hi

Participant

CoryShubert, Thank you. That worked for me.

Stoyanov

Known Participant

Beta version 24.1 solves the problem on my computer. (Nvidia Quadro K5000 with the latest driver) without the need to opt-in "Deactivate Native Canvas".

While last working version without that issue for me is 23.4.2 and I work with it.

The last version 23.5.1 deactivates the scrubby zoom once I start text typing (this is with deactivated native canvas, otherwise it doesn't work at all).

xxCounterpoinTxx

Inspiring

To be clear this also affects AMD graphics users.

I have the same problem on Windows 10 with 6900XT and latest AMD drivers (22.9.1)

Mark.Dahm

Community Manager

@Bojan Živković11378569 ,

I upgraded to the 9/20 release and the problem still occurred in the shipping version (you have to have 'Deactivate native canvas' checked and restart to see the issue).

On Mac, the problem is the screen goes black while you're editing text.
On Windows, the problem is that the screen flashes momentarily, then scrubby zoom (an option with the magnifying glass tool) grays out.

Bojan Živković11378569

Community Expert

There is new Studio driver 517.40 for nVidia GPU's which is dated to 09/20/2022. I didn't have any problem so no changes for me. Have anyone with problems tried to install latest studio driver? I am using GeForce Experience to update, by the way.