Participant

P: (Oct) Photoshop Generative Fill Error This feature is not available in your region at this time.

Forum|Forum|1 year ago
November 3, 2024
126 replies
15900 views

Hi, i cant use generative fill, but yesterday it was woking without this error message, can anyone help?

Show previous replies

Participant

Its now fixed in India. everything works normal.

Ingeborg25701970niev

Participant

I don't have access to Firefly, Adobe Express, and Adobe Photoshop's Generative Fill aren't working either. I have a full Adobe Creative Cloud subscription. Is there a bug?

Hayden295210840i56

Participating Frequently

@alexander_5788 my thoughts were the same. I don't think it's an AWS issue when I've had the issue since last Tuesday/Wednesday...

Participating Frequently

I'm actually starting to think that there's two different problems at play here:

1) The users like myself that have been experiencing this problem since Wednesday the 15th of October for whom the problem still persists.

2) The users that have only experienced the problem in the last 24hrs and who now seem to have full functionality again. These users may have seen a disrupted service because of issues with the Amazon servers which now seems to be resolved.

Participant

Seems to work now! Thanks for fixing this quickly!
Germany

Community Expert

Community Expert

@Anshul_Saini and @Sameer K

The disruption at Amazon Web Services may be the cause.

The NYT reported a distruption in Amazon webservices:

https://www.nytimes.com/live/2025/10/20/business/aws-down-internet-outage?unlocked_article_code=1.u08.5MQ7.cBm0eMU2C_gx&smid=nytcore-ios-share&referringSource=articleShare

I confirmed that Adobe uses Amazon Web Services

https://aws.amazon.com/partners/adobe/

Jane

oliviers72743596

Participant

It's working again in France

Participating Frequently

Seems like many countries are reporting the issue as fixed but I still have zero generative functionality in Sweden.

Participating Frequently

Problem still persisting in Sweden...

traceyb13632992

Participant

Seems to be fixed now.

Show more replies