Known Participant

Released

P: Photoshop 2025 v26.6 Bug - black document window

274 replies
38091 views
Translate

Photoshop 2025 v26.5 was working absolutely fine, then I made the mistake of updating to the latest patch, version 26.6.0 on my M4 Mac Mini.

After updating to 26.6, the actual document window is solid black - even if I open a photo or previous document...

Even though the Layers and Channels palette preview thumbnails are showing what's in the document...

After digging around in Preferences, I tried turning off the "Use Graphics Processing" option and relaunching Photoshop afterwards, and it's working fine again...

I'm just wondering if this is a bug related to the M4 Mac Mini graphics driver compatibility with the version 26.6.0 release? And, if so, when can we expect a fix from Adobe.

I've discovered the workaround for now, but obviously turning off the Graphics Processing setting will affect perfomance. Like I say, with this option switched on previously to the latest 26.6.0 release, it was working fine so it must be a new bug with 26.6.

I'm never updating this software ever again!!

macOS

Show previous replies

D

DetonateDesign

Participant

Hi guys - I get a black box instead of the pic when I open any images in PhotoShop. What's going on? I need PhotoShop to do my work - this has to be sorted fast.

Translate

Jeff Arola

Community Expert

Some users have reported that resetting the Photoshop preferences corrected the issue:

specifically removing the MachinePrefs.psp in

Macintosh HD/Users/UserName/Library/Preferences/Adobe Photoshop 2025 Settings

https://helpx.adobe.com/photoshop/using/preferences.html

https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-photoshop-2025-v26-6-bug-black-document-wi...

Translate

E

Erin26

Community Manager

Update 4/30: If anyone has a MachinePrefs.psp file that causes the issue, please DM a copy of it to me. Thank you!

Translate

C

CRCJJ

Inspiring

no, I'm not running M4 and have the same problem today. I just reverted back to previous build and it went away.

Translate

E

Erin26

Community Manager

Hi @ryannp45402828,

Thank you for this feedback. I’m going to DM you for more information. Please keep an eye out for it.

Translate

ryannp45402828

Participant

I’m experiencing a major issue with Photoshop on a brand new 2024 Mac mini (Apple M4, 16GB RAM) running macOS Sequoia 15.4.1.

Problem:

When I open or create new documents in 8-bit or 16-bit mode, the canvas appears completely black.
The issue disappears if I switch to 32-bit, or if I disable “Use Graphics Processor” under Preferences > Performance.

What I’ve tried:

Disabled GPU Compositing
Tried sRGB and other color profiles
Toggled all options under Technology Previews
Confirmed this happens in brand-new files with full-color images

This seems to be a GPU rendering issue affecting 8/16-bit mode on macOS Sequoia + M4 systems. Please advise or escalate for compatibility fix. Happy to share logs or assist in testing.

Translate

R

Richard24765778kz62

Participant

I have this problem with an Intel based 27" iMac, so it is not unique to M4-based Nacs.

Translate

S

sigrid9491050

Participant

Hello,

I have the same bug since I updated Photoshop yesterday. I now rolled back to version 26.5 which works fine. I also updated Photoshop Beta yesterday and there I have no such problems. I work with a MacBook Air with an M3 chip. Maybe that helps you.

Translate

justind69552972

Participant

Having the same issue on a 2022 Mac Studio with an M1 Max chip. Turning off the Use Graphics Processing worked.

Translate

F

fernand_0560

Participant

J'ai téléchargé la dernière version de Photoshop et je me retrouve avec un écran noir, alors que ma vignette de calque affiche mon image.... C'est quoi le problème ?

Translate