P: Photoshop 22.0: Where is Line Weight/Width and Pixels options?

DGrainger,

Most of us have learned that unless enough people complain, nothing gets fixed. Also, paying for a service that arbitrarily removes/destroys/makes useless tools you use everyday in your job is BS, and needs to be called out as BS.

If more people complained then it might get fixed, otherwise, why would they bother? They get our money every month, what is there to fix? Sometimes, it takes being "snotty" for a company to admit there is a problem. It's been nearly two months, obviously being snot free hasn't worked. We need more snot people! 

So yes, your suspicions are partially correct, it could be for us to let off steam in the hopes that someone at Adobe will listen and fix the goddamn thing so we can get back to working the way we like to work. 

But to be clear until it's fixed there is zero gratification, only frustration. The comments tend to add to that frustration, but we hope someone at Adobe will notice our "snottiness" and do their part to alleviate our frustration in the hopes of making us satisfied, not dissatisfied customers.

I hope this helps to answer your question. 

Just trying to keep the thread on first page. But you are right I have no value to add here 🙂 I thought If Adobe somehow reviews what problem threads have many messages etc. and they would somehow weight what to fix...

@drk I am curious: just what do these snotty remarks add to a solution? I suspect that it is just for your own gratification, and to let off steam.

Adobe wake up and put the working line tool back already. Who do you think you make the software for: the users or yourselfs in some detached reality. 

When are you going to restore the lost pixel mode of the line tool you messed up? It starts to look like PS should be called BS instead. I have waited for a fix for a disappointing 1,5 months already.

@ciellchan For what it's worth, I have found that it is nearly impossible to get through to any software or hardware company using telephone or Chat, especially to any tech support. It appears that this is caused by the lockdowns and the fact that any employee that can be has been working from home, with concomitant lack of direct connection or to colleagues to solve problems. One major hospital system is absolutely unreachable by telephone in the Seattle area, for patients or any others; compounding this is the use of personal cell phones by the workers at home, which in the case of medical people, are often using home area code numbers, which in turn get blocked as SPAM calls by some of the cell carriers. Too, an incoming to the vendor tech support call has to make one additional relay to the next available at-home worker, slowing things even further.

This is not going to get better very quickly.  

The publisher I work for is using Clip Studio Paint. I’m switching between CSP and PS but I’m planning on leaving PS behind. Adobe is not reliable any more to work and the Radio Silence from the devs is outrageous.
This issue should have been properly addressed from the very beginning. It’s been almost 2 months, several PS updates rolled and nothing changed. We are not getting any update from the Devs here either, I just can’t understand how they mismanaged this so badly. 

@mark_dahm Here's a good way: scrap this update and roll back.

Mark, I know (hope) this isn't personally your fault, and we all respect the fact that you've acknowledged that this needs to be fixed. Please pass on the advice that Adobe needs to forget saving face - that's already been lost. The only way out of the corner you've painted yourselves into is to admit you were wrong and replace the tool.

We've already waited over a month. If Adobe had seen its mistake at the start of this debacle, a rollback would have taken an hour. With each passing day and further update, you complicate restoring the tool and make your own problem worse.

What's even more ridiculous is that this "enhancement" doesn't actually work as would be expected if we took Adobe's fatuous justification at face value. Not only does every new line require adjustments to the stroke alignment to actually create a visible line (maybe a line that actually appears on the canvas would be a more useful default?), but the shape isn't even editable. Add arrowheads afterwards and what happens? Nope, nothing. Start again and mess with another invisible line. Likewise, add arrowheads BEFORE creating the line, and now you have a default behaviour that adds arrowheads to every subsequent line. And you can't delete them because the vector isn't live.

Adobe, you've inflicted many ill-conceived updates on us poor subscribers, but with this one you've plumbed new depths. Have the courage to admit you've screwed up, roll back to the old tool, and be amazed at the boost it'll give to your rapidly decaying customer relations.

Maybe to further unhelp in the drawing Adobe could also remove support for mouse controllers? Just an idea...