P: Photoshop 22.1.0 - Program Error using Spot Healing tool and using Select and Mask

Alas, no luck.

I have PS freshly installed on a brand new PC, specially bought for Photoshop, because release 2021 didn't support my old video card any more. I now run a NVIDIA RTX 2060, if this is useful.

Okay, sorry if I misinterpreted you. The "reducing the image size to 4000px (approximately)" above doesn't seem like "cropping out the invisible pixels".

Not necessarily cropping it to a different size. But literally selecting the crop tool and making sure the setting is to "delete cropped pixels" and hit return. So no resizing or adjusting of the crop area. Just leave that as is.

Not sure if you tried this yet, but you could try saving out to a different file format. Anyway, the goal is to not lose the work at hand and progress that was made so those are things that have worked for me. In extreme cases, I've had to force quite and pray for a good recovery...

But yes, a big bummer and no clear answer as of yet...

Adobe, please

1. acknowledge, that there's a major flaw in current version
2. reproduce this error
3. research it [*] (no logs and no debug information given is an absolute no-go in modern software development, by the way...)
4. try to find out and encircle, what's causing the errors
5. tell us whether there's a workaround (other than disabling GPU, that's no workaround for many pro users!)
6. when you know the cause of the problem, inform us about the time span until you will probably roll out a bug-fix

<- THAT's what transparency would look like and would bind customers.

[*] That's your job. Not ours. We have enough problems dealing with angry clients continuously struggling with the bugs of your aged and messy core program code.

Thanks.

Why? The anser might sound cynical, but unfortunately it's true IMO:

Since Creative Cloud it's easy to roll out bug fixes.

So basically we users have become beta-testers. Non-payed, rather paying beta-testers, that is...

So I should tell my client, that I had to crop the 80 MPixel Photo to 4000px, when delivering the job?.... ^^ *sigh*

Adobe, if you are listening, you are not making yourself many friends among pro-retouchers working on deadlines to deliver... shiny new features like neural filters don't make it when basic functionality isn't working any more due to old and buggy code and lack of modernization/re-programming of core components.

If you quit Photoshop and restore your preferences using this manual method does it work correctly?

https://helpx.adobe.com/photoshop/using/preferences.html#Manually

If that doesn't solve it, you can quit Photoshop and put the Settings folder back.

I'm using release 22.1.0  and I have a problem with the spot healing brush.

In some random parts of my image the brush suddenly isn't working. This error pops up: "Could not complete your request because of a program error." When I brush a few inches next to the area, the brush works fine.

There is no difference when I brush on the background layer itself or on a blank layer with "sample all layers" checked.

Do you have any idea? Thanks!

Also getting this error with 22.1 on MacOS 10.15.7 when saving, healing/spot AND trying to merge layers. 

Same issues when using the healing brush tool. Sometimes, but not always, I use the clone tool and then healing brush and it works. Another bug ... fed up !!

On iMac, wacom Intuos.