Skip to main content
Known Participant
November 7, 2020

P: Photoshop 22.1.0 - Program Error using Spot Healing tool and using Select and Mask

  • November 7, 2020
  • 121 replies
  • 3056 views

Repeatedly ...even after restarting PS and/or rebooting laptop, I try to use the spot healing tool and incessantly get this popup:

"Could not complete your request because of a program error"

 

All I can do is click the OK button and then continue until a minute or so goes by and I get the same thing happening again. Another buggy update???

 

This topic has been closed for replies.

121 replies

martenryner
Participating Frequently
December 16, 2020

Ever since the last update the healing brush has given me sporadic "Could not complete your request due to a program error". It's not everywhere on the image but seems to be along some vertical lines. If I flatten the file and add a new layer for the healing it works for a while. On a MacBook Pro with a Wacom tablet if that might make a difference. 

Anyone else with this issue? Anyone with a solution?

Inspiring
December 14, 2020

Same for me, started happening with the update to 22.1. Re-installing 22.0.1 now to get back to useable functionality. Hopefully Adobe can correct soon!

Inspiring
December 14, 2020

Same problem here when dealing with large / complicated PSD or PSB files.

Minor workaround is to save with all layers turned off except background layer, with only selecting background layer, then save is enabled.

Very annoying issue since I have to flatten everything and resave as a FLAT version to proceed.

Participating Frequently
December 13, 2020

"Could not complete your request because of a program error" using the Spot Heal Brush. I get the same error on and off. Sometimes every few seconds, other times I don't get it for several minutes.
Running 22.1 on Windows 10. The error was not present (AFAIK) in 22.0.1

jrumans
Participating Frequently
December 13, 2020

Getting "Could not complete your request because of a program error" while using the Spot Heal Brush. I notice the error most when trying to spot heal closer to the edges of the canvas. Running Photoshop 22.1 on MacOS Big Sur, 2019 iMac.

Inspiring
December 13, 2020

I'm having the same problem

peterm72782058
Participant
December 12, 2020

Me too... program error always, dont save my work and dont fletten layers.

Inspiring
December 12, 2020

Same here. Worked perfectly fine until the last update. Can't use both Healing Brush and Spot Healing Brush anymore. Very annoying!!

Inspiring
December 11, 2020

@JeffreyTranberry

The spot healing brush works at first, but after going to rubber stamp and back to spot healing brush, I get this error. Didn't get the error until after updating.

Disabled GPU. 2019 16" MBP, Catalina.
 

ikoviak
Participating Frequently
December 11, 2020

The only thing that has ever worked on my end is to crop the image. No changes in prefs/settings both in PS or system-wide do anything. Cropping the image is the only work around for this. Luckily it's an option in most cases and does not damage anything in a typical workflow. Hope this helps. This has got to be one of the most all time horror issues when dealing with hours worth of work potentially unable to be saved and all you have to rely on is the hope that PS will recover some portion of your work flow. Oh well.