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jeremyc10817366
Participant
February 2, 2022

P: Photoshop 23.2.2 Can't open/update vector smart object in Illustrator

  • February 2, 2022
  • 191 replies
  • 58353 views

Just today, I updated to macOS Monterey and now I am having problems opening vector smart objects in Photoshop files. If Illustrator is closed, when I double click the smart object (or choose edit contents) Illustrator will launch but the file will not open. 

If Illustrator is open and I try to open the smart object, I get a Mac error window that says "The application "Adobe Illustrator 2022" can't be opened" with a -1703 error code. 

I'm using Photoshop 23.2.1 and Illustrator 26.0.3, which I went back to after seeing the problem first occur in 26.1. 

The computer is iMac Retina 5K, 27-inch 2019  |  3.6 GHz 8-Core Intel Core i9  |  macOS Monterey 12.3

Thanks in advance

    191 replies

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    L
    Laura23733894zpmg
    Participant
    March 24, 2022

    I'm having something related to this maybe? when double-clicking on smart object in photoshop (v23.2.2) it should open the Illustrator file right away. I have this message and it won't open. I'm on AI 2022 version 26.1. System MacOs Monterey version 12.3
    I have lots of photoshop files with vector files placed as smart objects so I can open them quickly and amend them, but now they won't open.

     

    E
    ebiain2
    Participant
    March 24, 2022

    After updating Photoshop and Illustrator to the last version, i can't open any Smart Object from illustrator, it gave me error. it's annoying, i have to export the resource and import again to photoshop.

     

    Thanks.

     

    MacOS Monterey 12.3

    Photoshop 23.2.2

    Illustrator 26.1

    E
    ebiain2
    Participant
    March 24, 2022

    By the way, this is happening in 2 different machines 

    A
    alvarocova
    Participant
    March 23, 2022

    I have the very same problem
    I'm using Photoshop 23.2.2 and Illustrator 26.1
    my computer is a Macbook Pro 16" with M1 pro, macOS Monterret 12.3

    Emad Haddad
    Emad Haddad
    Participant
    March 23, 2022

    9 days and the bug not fixed it..  this is shame

      Monika Gause
      Community Expert
      Monika GauseCommunity Expert
      Community Expert
      March 23, 2022

      To get updates on the issue, please vote on this bug report: https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/44929336-smart-vector-object-in-photoshop-does-not-open-any

        Monika Gause
        Community Expert
        Monika GauseCommunity Expert
        Community Expert
        March 23, 2022

        To get updates on this issue, please vote on this bug report: https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/44929336-smart-vector-object-in-photoshop-does-not-open-any

         

        Uservoice is where you talk to the engineers.

          D
          default3imt0zxxbzl1
          Participant
          March 23, 2022

          Hi, this has put a serious spanner in things - a really really big one. Any update since March 16th Adobe?

            H
            Hoops78
            Participant
            March 23, 2022

            Hi

            Illustrator 26.1

            MacOS 12.3 Monterrey

            Since yesterday, I get the error "The application “Adobe Illustrator 2022” can’t be opened -1703" when trying to open a smart object from Photoshop to Illustrator. I edit smart objects a lot from Photoshop, so I've tried the following to get it to work.

             

            Uninstalled 12.6 and reinstalled 26.1 (also tried 26.0.3 and 25.4.1)

            Deleted Preferences

            Not sure what else to try?

            Any help greatly appreciated.

            Wayne

              Monika Gause
              Community Expert
              Monika GauseCommunity Expert
              Community Expert
              March 23, 2022

              That came with the update of Monterey 12.3

               

              The issue is known and there are a couple of threads already. Please add your vote to this: https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/44929336-smart-vector-object-in-photoshop-does-not-open-any

               

              You will then be notified of the progress this makes.

              H
              Hoops78
              Participant
              March 23, 2022

              Thanks Monika

               

              I did some searching, but didn't see that post. 

               

              Kind Regards

              Wayne

                C
                clif_CROP
                Inspiring
                March 23, 2022

                I'm having this same issue. Only one Mac is on 12.3 but hoping for a fix ASAP as no real work around here to edit an embedded AI file other than opening it up on a non 12.3 Mac. 

                  C
                  clif_CROP
                  Inspiring
                  March 23, 2022

                  When I double click on a smart object in Photoshop that is a embed AI file it is not opening in Illustrator like it should. I get the following error:

                  The application “Adobe Illustrator 2022” can’t be opened. -1703

                   

                  I get that error when Illustrator is open. If I don't have Illustrator open, Photoshop will intiaiate the application launch so it knows what application to use (please do not suggest I check to see what application is my default for .ai files in Finder, already checked that).

                   

                  I don't have issues with having PS files or AI files opening from within and Indesign document. Nor any issues opening an embeded image in AI in PS. I've uninstalled PS and AI and reinstalled. I've also logged out of CC and logged back in. 

                   

                  This was never an issue till after I upgraded to newest versions of Photoshop and Illustrator last week. 

                  M1 Mac - macOS 12.3 Photshop 23.2.2 Illustrator 26.1

                  jane-e
                  Community Expert
                  jane-eCommunity Expert
                  Community Expert
                  March 23, 2022

                  When I double click on a smart object in Photoshop that is a embed AI file it is not opening in Illustrator like it should. I get the following error: The application “Adobe Illustrator 2022” can’t be opened. -1703

                  By @clif_CROP

                   

                  This is a known issue and Adobe is working on a fix. See this thread for details:

                  https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-photoshop-23-2-2-can-t-open-update-vector-smart-object-in-illustrator/idi-p/12812971

                   

                  Jane

                   

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