P: Photoshop 25.0 Graphics Processor Compatibility Check fails: Unknown GPU

@Mark.Dahm you are welcome.

We need to find and fix this nasty bug.

Honestly - I still think that the problem is in sniffer.exe. File is changed compared to working version of sniffer.exe.

Just my thougths. 

@Nik Nastev , dangit, thank you for the info.

@Mark.Dahm after closing Beta - in Task manager Photoshop.exe is not exist, but I have 2 sniffer.exe proccesses active there and need to kill them manually.

Otherwise I could not do any future updates at least.

@Mark.Dahm m.2426 is the same - not working still. 😞

All points are RED, except the last one.

Looking forward for next possible fix.

Thanks!

@Nik Nastev , we found a spot where something was breaking the GPU. That patch is in this Beta update. We don't know if it works with multiple GPU configurations, though. Looking for your feedback.

The Beta has been posted; let us know how it goes; we have more we know we need to do, but thanks for letting us know if this changes anything.

@RealXanathon It's been the same here all the time from one of updates, where sniffer was edited from Adobe devs.

All points, except the last one are RED. Probably our GPU's and systems are very old and not compatible with Photoshop anymore (laugh).

Anyway, let's hope we will get a fix soon in new Beta.

Best!

@Mark.Dahm I just tested Photoshop Beta 25,4. No improvement, in fact it's even worse than in 25.2, now OpenGL and OpenCL are again shown as "unavailable".

@Mark.Dahm all information about our systems are already in this thread and in the system infos you requested. Also I already explained that I went through all available Adobe help articles about this and also through heaps of information about this in literally hundreds of posts all over the web about this issue before contacting support.

Then I had to jump through all kinds of hoops that your support let me jump through, claiming for days that this is a Windows problem or a problem of my rig, which it obviously is not.

So, please excuse if my patience with Adobe is wearing VERY thin after all this time of being ignored and taken for a dumb user (and this is still the case with another bug I reported in 2021 that was promised to me by an Adobe representative to be solved "soon" in april 2022 and is unsolved until today - for that bug I was and am passed through from supporter to supporter, all asking the same questions all over again and all giving the same wrong advise all over again. My impression is that Adobe support tries to get me so frustrated that I give up and stop inquiring about the bug. I have wasted way more time than is convenient on that other issue. That's another reason why my patience with Adobe is wearing VERY thin).

@Mark.Dahm About MultiGPU config that you post a link - this is for laptops, where you have integrated GPU in CPU and External GPU. Please, see our systems - they are NOT laptops and we use external NVIDIA GPU's only. 

I have tried to alocate one of GPU's only for Photoshop (sniffer) apps without ANY luck.

Only bringing back sniffer from v23 give me compatible result with GPU.

Probably this is not a perfect, but it's better for work. Otherwise it is very slow to work in Photoshop.