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Known Participant
October 25, 2025

P: Photoshop 27 neural filter skin smoothing We've temporarily disable this feature because of error

  • October 25, 2025
  • 54 replies
  • 4642 views

Tried to use this feature today (worked fin in previous version of PS) and today, after upgrading to ver 27, I get the "We've temporarily disable this feature because of an error" message. Of course I don't know what that error is, but pretty sure it's an error. 

 

Running Windows 11 25H2 build 26200.7019

AMD Ryzen 7 7000
AMD 6600X 8G (latest drivers)

54 replies

Participant
November 12, 2025

I'm in 27.00 and it's giving me the same "we've temporarily disabled this filter because of an error " I think this started two updates ago. Same problem on both regular and beta

Jeffshootsphotos
Claire H.
Community Manager
Community Manager
November 12, 2025

Thanks for letting us know @jeffshootsphotos! Can you send us your system information? You can find your system info by going to Help > System Info, copying and pasting it into a text file, and attaching it here. Thanks! ^CH

Participating Frequently
November 12, 2025

for now  i have reverted back to PhotoShop 26 , I will only upgrade to 27 once this is fixed 
I am holding on my plans to buy AI credits  for now , as i cant use partner models in old version 

Claire H.
Community Manager
Community Manager
November 12, 2025

Thanks for the update @Ashish26726394wfn9! Keep an eye on this thread for updates on this bug while the team works on a fix. Thanks! ^CH

Known Participant
November 12, 2025

When can we expect a bug fix update?

Known Participant
November 12, 2025

Skin smoothing>not working
Smart Portrait>not working

Landscape Mixer>first 4 presets not working

Photo Restauration>not working

depth map>very bad, just compare it to ACR´s depth map!

...and if I´d really try, I would find many more bugs!

Waitlist>what for? Nothing on that list ever got realized.....

Known Participant
November 12, 2025

Yes, with the older version only the "skin smoothing" filter works, unfortunately the "smart portrait" filter does not work.

Known Participant
November 12, 2025

Just updated Photoshop (beta) to 27.2. Still has this bug. 

Participant
November 12, 2025

confirmed rolling back to 26.11 corrected issue

 

TerryGee
Participant
November 10, 2025

Me too. I have tried installing 27.1 several times over a couple of weeks and I get the same message on Skin Smoothing.

I uninstall and reinstall 27.0.1 and it works fine. Is anyone trying to fix this?

Participant
November 10, 2025

My Neural filters says "we've temporarily disabled this filter due to error"
Photoshop 27.0.0.

onazole
Known Participant
November 10, 2025

This bug appeared in the beta several weeks ago; it appeared in the official version when it was updated to 27.0.