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BrandonJacksonPhoto
Known Participant
Oct 25, 2025 4:31 PM UTC
Open for Voting

P: Photoshop 27 neural filter skin smoothing We've temporarily disable this feature because of error

Tried to use this feature today (worked fin in previous version of PS) and today, after upgrading to ver 27, I get the "We've temporarily disable this feature because of an error" message. Of course I don't know what that error is, but pretty sure it's an error. 

 

Running Windows 11 25H2 build 26200.7019

AMD Ryzen 7 7000
AMD 6600X 8G (latest drivers)

    80 replies

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    Anuradha276128158hou
    Participant
    Nov 14, 2025 12:33 PM UTC

    Hello Sir my name is Anuradha Kumar. In my Photoshop 2026 some filters are not working like skin softening and smart portrait act in neural filter.

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      StefanKlein
      Known Participant
      Nov 14, 2025 10:17 AM UTC

      If you´re finally fixing Skin Smoothing, you should also adress the problem that "skin" is not only in the face, but also the rest of the body. Skin doesn´t end at the blue box in my screenshot! For this kind of image, which is not something uncommon, you just cannot use the filter.

      And btw. if both sliders are set to have the least possible effect, the filter should not smooth anything at all. It´s really bad that it always smoothes, not matter, how low you set the sliders. And that also not in line with how actually every other PS filter works.

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        precise_knowledge1507
        precise_knowledge1507
        Participant
        Nov 14, 2025 9:45 AM UTC

        It works on version 26.11. 😉

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        Ascafon
        Participant
        Nov 13, 2025 11:55 PM UTC

        It is very dissapointing that skin smoothing still dont work already two weeks Im waiting... 

        It is a very useful tool and its a shame we cannot use it...

        Please Adobe try to make something !

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          Radim5EBC
          Participating Frequently
          Nov 13, 2025 10:55 PM UTC

          What is blocking point here? Any update?

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          jaredl6231991
          Known Participant
          Nov 13, 2025 8:06 PM UTC

          I tried using the Smart Portrait Neural Filter to change the angle of a face (see image 3) in order to recreate the look of the Chicago Blackhawks' 2000-01 player portraits (see image 4), but the first time around, I get this error (see image 1):

          "We've temporarily disabled this filter because of an error"

           

          This message is not helpful because it doesn't tell me what went wrong. The second time, the face moves, but on top of that, some hair is automatically created around the head. (see image 2)

           

          The intended result is simply for the angle of the head to move. This issue exists on Photoshop 27.0.0 for Windows 11 25H2. All you need to do is change the angle of the head in Smart Portrait for both of these bugs to occur.

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          vinna_6
          Participant
          Nov 13, 2025 6:12 AM UTC

          for me also  photoshop 27.0 especially skin smoothing filter is not working

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            sanjay_7925
            Participant
            Nov 13, 2025 4:45 AM UTC

            We've temporarily disabled this filter because of an error.

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            jeff30386404ttnu
            Participant
            Nov 12, 2025 10:00 PM UTC

            I'm in 27.00 and it's giving me the same "we've temporarily disabled this filter because of an error " I think this started two updates ago. Same problem on both regular and beta

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            Jeffshootsphotos
              Claire H.
              Community Manager
              Claire H.Community Manager
              Community Manager
              Nov 12, 2025 10:32 PM UTC

              Thanks for letting us know @jeffshootsphotos! Can you send us your system information? You can find your system info by going to Help > System Info, copying and pasting it into a text file, and attaching it here. Thanks! ^CH

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              Ashish26726394wfn9
              Participating Frequently
              Nov 12, 2025 8:54 PM UTC

              for now  i have reverted back to PhotoShop 26 , I will only upgrade to 27 once this is fixed 
              I am holding on my plans to buy AI credits  for now , as i cant use partner models in old version 

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                Claire H.
                Community Manager
                Claire H.Community Manager
                Community Manager
                Nov 12, 2025 9:30 PM UTC

                Thanks for the update @Ashish26726394wfn9! Keep an eye on this thread for updates on this bug while the team works on a fix. Thanks! ^CH

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