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Participant
October 29, 2021

P: Photoshop can't open, freezes on splash image, uses all of ram trying to open then crashes.

  • October 29, 2021
  • 475 replies
  • 148418 views

I have googled every possible variation of this problem and tried every fix for this problem, none of them worked. I have tried reinstalling photoshop, deleting everything even remotely related to photohop in the appdata, deleting custom fonts, restarting the computer, updating graphics and computer, and holding every possible combination of alt, ctrl and shift while trying to launch in administrator mode. The result is always the same. It opens the splash image, gets to loading preferences or brushes, spikes RAM usage to every last byte of RAM I have, freezes the computer, then crashes.

 

And no i'm not running it on a potato i'm running it on an Alienware Aurora 4090, it should have more than enough power to handle this and Photoshop ran perfectly fine for months. Then just today it crashed and has never started up again.

Photoshop version 25.11

 

Help.

475 replies

Participant
August 8, 2024

Yep having the same issue since yesterday. I've tried everything as well and it's incredibly frustrating, as I have work I can't complete now too 

nathaliel38768349
Participant
August 8, 2024

I have the same issue since yesterday.
I cleaned my PC, cleaned the registry, used adobe cleaner,

I uninstall photoshop and try with the different older version, uninstall and install again my GC driver. I use Alt+Ctrl+shift, nothing work and Photoshop always refuse to work. I scan my PC, nothing, nothing.

I have lot of work to finish and i can't work.

Kevin Stohlmeyer
Community Expert
Community Expert
August 8, 2024

@simonf59546533 see the noted fix above.

Participant
August 8, 2024

Tried quiting Adobe Creative CLoud and re-installing then booted new version 25.11 of Photoshop 2024 (not Beta) and again stuckl on Halide Bottlenecks extension Memory went from 9GB to 51.49GB to 58.37 GB - Not letting it go any further looks like a Memory leak - Come on Adobe fix this!!

Participant
August 8, 2024

I have tried everything you guys have suggested and nothing is working!

Legend
August 8, 2024

Applications install all sorts of libraries and support files that could cause problems. Bottom line- betas crash and break and cause problems.

Participant
August 8, 2024

Exactly the same for me. Deeted preferences, Uninstalled and re-installed, finally downgraded to V 25.9.1 sticks on loading on Adding extension... Halide Bottlenecks also memory consumption creeps up - will not launch using Mac M1 Max Sonoma 14.6.1 Memory has shot up to 64GB used - quitting it now

Participant
August 8, 2024

Deleting the beta apps fixed it for me.

Participant
August 8, 2024

Hi, I finally able to resolve this issue by uninstall the creative cloud app and reinstall back with PS and LRc. Now works fine as normal

Participating Frequently
August 8, 2024

A mi al principio me ha pasado algo parecido a lo tuyo, pense que era culpa del ordenador, pero no. A si que voy a intentar con todo lo posible ya que estoy preparando una exposicion para Septiembre y no puedo trabajar