Participant

P: Photoshop can't open, freezes on splash image, uses all of ram trying to open then crashes.

Forum|Forum|4 years ago
October 29, 2021
475 replies
147765 views

I have googled every possible variation of this problem and tried every fix for this problem, none of them worked. I have tried reinstalling photoshop, deleting everything even remotely related to photohop in the appdata, deleting custom fonts, restarting the computer, updating graphics and computer, and holding every possible combination of alt, ctrl and shift while trying to launch in administrator mode. The result is always the same. It opens the splash image, gets to loading preferences or brushes, spikes RAM usage to every last byte of RAM I have, freezes the computer, then crashes.

And no i'm not running it on a potato i'm running it on an Alienware Aurora 4090, it should have more than enough power to handle this and Photoshop ran perfectly fine for months. Then just today it crashed and has never started up again.

Photoshop version 25.11

Help.

Windows

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kglad

Community Expert

(ignore: this is an attempt to unfollow this thread.)

Carder123

Participating Frequently

Last resort, open in Rosetta.

FernandoSette

Participant

Não consigo abrir Photoshop, Indesign e Ilustrator no meu Mac m2 com 16g.

Se fosse problema de memoria. Eu não conseguiria abrir ou outros programas. Mas eu consigo abrir o Premiere, o After e o Ilustrator.

Nào sei o que fazer e preciso desses programas para trabalhar.

C

Communicatie28807927vntw

Participant

Only Photoshop, illustrator and indesign don't work. The others are fine. I've tried everything, working on a Macbook pro 2021. Please help

P

phototom1

Participating Frequently

I deleted all beta versions did a restart BINGO now works.

T

Thof

Participating Frequently

Delete all Beta versions in your Creative Cloud. I did it, everything works fine since then.

J

JT29950757ekno

Participant

Any one encounter error twhen load Photoshop after upgrade to v25.11? on Mac OS

Bogdan Bobo

Participating Frequently

@Shay_HCL

With respect, I must say that you are mistaken, misunderstanding both the problem and the solution. The stable versions of Photoshop, Illustrator, and InDesign are affected by the presence of the beta applications on the affected system, so the installed beta versions must be removed for the stable ones to function properly. I don’t know why this happens, but Adobe certainly does.