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Participant
October 29, 2021

P: Photoshop can't open, freezes on splash image, uses all of ram trying to open then crashes.

  • October 29, 2021
  • 475 replies
  • 147762 views

I have googled every possible variation of this problem and tried every fix for this problem, none of them worked. I have tried reinstalling photoshop, deleting everything even remotely related to photohop in the appdata, deleting custom fonts, restarting the computer, updating graphics and computer, and holding every possible combination of alt, ctrl and shift while trying to launch in administrator mode. The result is always the same. It opens the splash image, gets to loading preferences or brushes, spikes RAM usage to every last byte of RAM I have, freezes the computer, then crashes.

 

And no i'm not running it on a potato i'm running it on an Alienware Aurora 4090, it should have more than enough power to handle this and Photoshop ran perfectly fine for months. Then just today it crashed and has never started up again.

Photoshop version 25.11

 

Help.

475 replies

awezoom_studios
Known Participant
August 8, 2024

This worked in my case! Thanks!

awezoom_studios
Known Participant
August 8, 2024

I must say that in my case deleting ALL BETA APPLICATIONS seemed to work finally! 🙂

Participant
August 8, 2024

Same problem, the cleaner did not help. Crazy that so many people have to delay work for these stupid reasons. Will it be patched soon??

awezoom_studios
Known Participant
August 8, 2024

Another one here with the same sudden problem. I work with a Power Mac with 192 GB, and suddenly Photoshop and Photoshop Beta stopped working. I've tried reinstalling, using the CC Cleaner, but so far nothing seems to work. I can't believe I'm paying a lot of money for programs that are always failing in one way or another. Not being able to open Photoshop is just the last nail in the coffin. How is this even possible? 17 pages of people with the issue and this keeps happening?

Participating Frequently
August 8, 2024

For me, deleting all the Beta-Versions, did work. Not only PS Beta, but ALL BETA VERSIONS.

Inspiring
August 8, 2024

This doesn't work. It is a INCORRECT ANSWER.
Many posts show that it didn't work and the problem, as already reported, is not only with Beta versions.
(I don't know why it's selected as the CORRECT ANSWER)

August 8, 2024

Hello, I need help with Photoshop and Photoshop beta, I updated from creative cloud to the newest version  and when I try to open Photoshop, the application does not open and the message (no responde) doesn't  appears .

Participant
August 8, 2024

Same thing here, for me it also freezes my entire PC

Carder123
Participating Frequently
August 8, 2024

(MAC M1 USER) I had the same issues - Photoshop won't open, stick on 'Bottlenecks'  I tried the App cleaner, uninstalling, re-installing, rolling back versions, deleing preferences from the hidden Library - nothing work.

I opened it in Rosetta, and it works. I'm pretty sure this will restrict the usage of it, but for anyone reading this who just needs it to work in it's basic form (because your job relies on it opening) then this is a work-around until Adobe sort out a patch update, and stop breaking stuff. Hope that helps someone.

Participating Frequently
August 8, 2024

Buenos dias, no puedo abrir Photosop, ni Ligtroom . Al iniciar el programa los dos , no inician. En photoshop e intado lo de las mayusculas para los plugins, pero se queda sin abrir igualmente. Agradeceria poder tener una respuesta rapida, ya que preparo una exposicion y no se como solucionar el problema. Desistalo y vuelvoa  a instalar?. Gracias

Participant
August 8, 2024

I have tried everything and Photoshop is not working it keeps loading and never opens!