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Participant
April 14, 2022

P: Photoshop creates a gude log while working with files

  • April 14, 2022
  • 408 replies
  • 163429 views

Beim Arbeiten mit der aktuellen Photoshop-Version hängt sich Photoshop nach kürzester Zeit auf, d.h. die Bedienoberfläche und Menüs verschwinden und ein speichern ist nicht möglich. Folgende Fehlermeldung schreibt er in die log-Datei (gude-2022-04-14.log):

 

[WARN] WGudeRequest::applyAutoDetectProxyAutoConfigSettings Failed to autodetect proxy settings. WinHTTP Unable To Download Script. last error code = 12167

 

Hat jemand ein ähnliches Problem und kann mir helfen? Vielen Dank.

This topic has been closed for replies.

408 replies

Legend
May 18, 2022

Hi @Ged_Traynor, that it happens when PS is offline was information that was given to me by engineering. I've updated the jira record associated with this thread with your observations/

 

"Correct" answers for Issues are used to give status for Ideas and Bugs by employees.

Participant
May 18, 2022

Windows 11, Photoshop v 23.3.2 - gude-yyyy-mm-dd.log saved for some time now in the image folder when opening image with double click, very annoying.

Participant
May 18, 2022

Habe das Problem auch. Der ganze Rechner ist voll von diesen GUDE .log Dateien.

Participant
May 17, 2022

Das Problem des Crash von Photoshop v23.3.2 und auch v22.5.7 besteht weiterhin - Benutzung Windows11.Ebenso lässt sich Photoshop dadurch nicht schliessen und es hift nur noch das komplette runter fahren des Laptops.

Ged_Traynor
Community Expert
Community Expert
May 13, 2022

@J453 "It happens when Photoshop is offline"

That is not the case for me, I just opened a file from explorer just to test and Photoshop is online and it's still doing it.

16:40:29:586 [WARN] WGudeRequest::applyAutoDetectProxyAutoConfigSettings Failed to autodetect proxy settings. WinHTTP Unable To Download Script. last error code = 12167

And I'm not sure why your answer is marked as correct "being investigated" is clearly not the solution or correct answer

Legend
May 13, 2022

Thanks for the report. This is being investigated by engineering. 

Participating Frequently
May 10, 2022

Sounds nice, doesn't work. Fix it.

LHClub
Participating Frequently
May 10, 2022

Looks like a server/proxy/vpn glitch somewhere on their side or along the way. Once upon a time, this kind of thing (until they fix it) was solved by swapping out the AdobeIPCBroker.exe file:

Create a 0kb txt-file at the following path, renamed with the suffix exe.
"C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\IPCBox\AdobeIPCBroker.exe".

Participant
May 10, 2022

File content: 

13:16:10:176 [WARN] WGudeRequest::applyAutoDetectProxyAutoConfigSettings Failed to autodetect proxy settings. WinHTTP Unable To Download Script. last error code = 12167

Participant
May 10, 2022

Still happening after installing v23.3.2 on May 10th. PLEASE fix this now. How hard can it be?