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Participant
Apr 14, 2022 7:36 AM UTC
Released

P: Photoshop creates a gude log while working with files

Beim Arbeiten mit der aktuellen Photoshop-Version hängt sich Photoshop nach kürzester Zeit auf, d.h. die Bedienoberfläche und Menüs verschwinden und ein speichern ist nicht möglich. Folgende Fehlermeldung schreibt er in die log-Datei (gude-2022-04-14.log):

 

[WARN] WGudeRequest::applyAutoDetectProxyAutoConfigSettings Failed to autodetect proxy settings. WinHTTP Unable To Download Script. last error code = 12167

 

Hat jemand ein ähnliches Problem und kann mir helfen? Vielen Dank.

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500 replies

Legend
May 18, 2022 5:11 PM UTC

Hi @Ged_Traynor, that it happens when PS is offline was information that was given to me by engineering. I've updated the jira record associated with this thread with your observations/

 

"Correct" answers for Issues are used to give status for Ideas and Bugs by employees.

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Participant
May 18, 2022 10:10 AM UTC

Windows 11, Photoshop v 23.3.2 - gude-yyyy-mm-dd.log saved for some time now in the image folder when opening image with double click, very annoying.

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rk4muc
Participant
May 18, 2022 8:26 AM UTC

Habe das Problem auch. Der ganze Rechner ist voll von diesen GUDE .log Dateien.

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Participant
May 17, 2022 9:29 AM UTC

Das Problem des Crash von Photoshop v23.3.2 und auch v22.5.7 besteht weiterhin - Benutzung Windows11.Ebenso lässt sich Photoshop dadurch nicht schliessen und es hift nur noch das komplette runter fahren des Laptops.

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Ged_Traynor
Community Expert
Community Expert
May 13, 2022 3:43 PM UTC

@J453 "It happens when Photoshop is offline"

That is not the case for me, I just opened a file from explorer just to test and Photoshop is online and it's still doing it.

16:40:29:586 [WARN] WGudeRequest::applyAutoDetectProxyAutoConfigSettings Failed to autodetect proxy settings. WinHTTP Unable To Download Script. last error code = 12167

And I'm not sure why your answer is marked as correct "being investigated" is clearly not the solution or correct answer

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Legend
May 13, 2022 3:30 PM UTC

Thanks for the report. This is being investigated by engineering. 

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Participating Frequently
May 10, 2022 10:18 PM UTC

Sounds nice, doesn't work. Fix it.

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LHClub
Participating Frequently
May 10, 2022 2:28 PM UTC

Looks like a server/proxy/vpn glitch somewhere on their side or along the way. Once upon a time, this kind of thing (until they fix it) was solved by swapping out the AdobeIPCBroker.exe file:

Create a 0kb txt-file at the following path, renamed with the suffix exe.
"C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\IPCBox\AdobeIPCBroker.exe".

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Participant
May 10, 2022 11:19 AM UTC

File content: 

13:16:10:176 [WARN] WGudeRequest::applyAutoDetectProxyAutoConfigSettings Failed to autodetect proxy settings. WinHTTP Unable To Download Script. last error code = 12167

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Participant
May 10, 2022 11:18 AM UTC

Still happening after installing v23.3.2 on May 10th. PLEASE fix this now. How hard can it be?

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