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Inspiring
December 10, 2020

P: Program error placing text box

  • December 10, 2020
  • 12 replies
  • 411 views

Hi, We are in a Publishing Design Studio, Issues currently with the 2021 version are:

Photoshop: error when trying to place text. When we place the text box, an error message pop up - Could not complete you request because of a program error. (No issues with 2020 version)

InDesign: Random documents wont print or export to PDF (The same docs work fine in 2020 version)

Illustrator: Files will not save

 

- This is happening on all 11 of our machines all running Windows 10.0.19042 build 19042. Identical PC specs: Intel i7 -9700 CPU @ 3.00 GHz, 8 core, 16 GB Ram, NVIDIA GeForce GTX 1650 with latest drivers.

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12 replies

Inspiring
December 14, 2020

@JeffreyTranberry Tried all of those already, no change unfortunately

Legend
December 10, 2020

Do you have the Photoshop 22.1 update installed? or are you seeing this with 22.0.0 or  22.0.1?

Have you tried the steps here: https://helpx.adobe.com/photoshop/kb/known-issues.html#ProgramErroropeningfiles