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Inspiring
February 14, 2014

P: Program error when saving, lag when zooming, changes not reflecting in document window (macOS)

  • February 14, 2014
  • 447 replies
  • 9040 views

Since the 22.1 update, MAJOR bugs:

- ‘could not save because of a program error’ when saving, work around: hiding a few layers or folders.

- major lag when zooming in

- actions and changes delay in showing, to the point where they never show up - once I close the document and quit Photoshop and go back in the changes are  visible.

 

what’s going on??

 

Working on MacBook Pro 2017 (8g memory) running Big Sur 

447 replies

Legend
December 18, 2020

Are you on Windows or macOS?

Legend
December 18, 2020

Are you getting a program error?

Participant
December 17, 2020

Same here but photoshop runs fine just can’t edit an image in Camera Raw before opening in Photoshop. It freezes and ceases every time. I made a video of it here. https://youtu.be/2J5p54s_uS8

Participant
December 17, 2020

Try this:

First, make sure Photoshop is up to date.
 
Second, grant Photoshop Full Disk Access in macOS System Preferences.
 
To change this preference on your Mac, choose Apple menu  > System Preferences > Security & Privacy > then click Privacy. See  Change Privacy preferences on Mac
 
Third, hide all layers in the Layers panel then Save again.
 
Next, disable the Discover Panel.
  • Quit Photoshop
  • macOS: Navigate to "/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Required/UXP/"
  • Windows: Navigate to "~\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP\"
  • Rename the "com.adobe.unifiedpanel" folder to "~com.adobe.unifiedpanel"

Finally, if none of the above suggestions help, roll back to the previous version of Photoshop.

Participant
December 17, 2020

Same here. Getting program error when trying to save. Very frustrating.

Lady Bruniere
Participant
December 17, 2020

True... well, mine is the most recent version, because I have Creative Cloud 🙂

Inspiring
December 17, 2020

While it’s unfortunate that Adobe hasn’t squashed this bug, I’m glad that people have still been able to use this very same trick for the past 5 years.

Just out of curiosity, are most people using the most recent version of Photoshop when encountering this issue?

Cheers and happy ‘shopping! 

Lady Bruniere
Participant
December 17, 2020

*david_crow_7047868  My hero! I was about to jump off the bridge, after working all day on an illustration and not being able to save it. Thank you so much for the tip,  \o/

Inspiring
December 17, 2020

I updated Big Sur yesterday to my Mac Book Pro and after that my Photoshop doesn't work at all. Well, I can use some simple brushes, but nothing can be saved (Cloud or computer) because of a "program error" or if I try to move or activate layers in the canvas area the whole thing just freezes. Other CC-apps seems to work ok. 

Inspiring
December 16, 2020

same here 😞 Just updated to 2021 version. Disappointed