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Inspiring
February 14, 2014

P: Program error when saving, lag when zooming, changes not reflecting in document window (macOS)

  • February 14, 2014
  • 447 replies
  • 9040 views

Since the 22.1 update, MAJOR bugs:

- ‘could not save because of a program error’ when saving, work around: hiding a few layers or folders.

- major lag when zooming in

- actions and changes delay in showing, to the point where they never show up - once I close the document and quit Photoshop and go back in the changes are  visible.

 

what’s going on??

 

Working on MacBook Pro 2017 (8g memory) running Big Sur 

447 replies

Inspiring
December 16, 2020

Hi folks, I keep getting a 'could not save "filename" because of a program error' when I try to save my work. Tried other formats and folders, nothing works. The only workaround I've found is hiding all my layers, saving, re-opening, making the layers visible and then it will work but this takes far too long. Surely there's a permanent fix? On photoshop 2021 on 11.0.1 BigSur if that makes a difference. Any help is appreciated.

Inspiring
December 16, 2020

Same problem here 😞 

Participant
December 16, 2020

I need some help here, up against some deadlines and now I can't save the PSD files? I have tried everything that I've found on here so far. No luck! What can I do, I really need to get these done and this is killing me. Time is money and I don't have much of either. We pay a lot of money per month for this product and I need it to work! Please give this the attention that it's due Adobe! TODAY!!!!

Participant
December 16, 2020
I could use some help. This is a file from Dec 2019. We are doing their banners again this year, and when I tried to save this file it's throwing off the error below. My searches led me here. I tried the generator plug-in solution, I rebooted PS and even my system, no luck. What else can I try?

Participant
December 16, 2020

Adobe does not bother to solve the problem so I installed an older version and solved it.  That makes me think about why I'm still paying...

Inspiring
December 16, 2020

I am having the same problem here, when I try to zoom between 100 and 500 it just doesn't do anything, above that and under it works. It doesn't save, and I cannot use the clone stamp.

I am using a MacBook Pro with MacOS Catalina 10.15.7 with 32GB of Memory and Radeon Pro 5300M 4GB. Everything is closed, only Photoshop active.

I had to force close Photoshop because it wouldn't close showing saving errors, now I am just reverting the update. Hopefully the force close created a recovery file, otherwise I will just have to start again. So frustrating.

carminecuccuru
Participating Frequently
December 16, 2020

Unfortunately this didn't work for me

MacOs Big Sur

carminecuccuru
Participating Frequently
December 16, 2020

It happened to me yesterday and I have no solution about it.

MacOs Big Sur, Ps 22.1,  iMac 

Inspiring
December 16, 2020

yes, this is a big problem for me, the problem must be solved
Inspiring
December 16, 2020

If you go to your Adobe account or your Creative Suite Apps folder..in the list where you see all you installed apps...next to Photoshop there are 3 dots. If you click those, you get the option to install older versions! Yay!