Inspiring

P: Program error when saving, lag when zooming, changes not reflecting in document window (macOS)

Forum|Forum|12 years ago
February 14, 2014
447 replies
9040 views

Since the 22.1 update, MAJOR bugs:

- ‘could not save because of a program error’ when saving, work around: hiding a few layers or folders.

- major lag when zooming in

- actions and changes delay in showing, to the point where they never show up - once I close the document and quit Photoshop and go back in the changes are visible.

what’s going on??

Working on MacBook Pro 2017 (8g memory) running Big Sur

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J

J453

Legend

Do you get a program error? Or some other error?

E

EarthImages

Participant

There are a lot of us having this problem. Hopefully, the Adobe engineers are giving this issue a high priority.

J

J453

Legend

What is the behavior or exact error that you see that you can't save?

F

FeedbackCommunityMemberAuthor

Inspiring

Since installing the Big Sur Mac OS, I cannot save any live docs in PS – updated to V22 this morning ... aparently, V21.4 is better and more stable? Can anyone confirm/deny, please?

F

FeedbackCommunityMemberAuthor

Inspiring

Since the update/upgrade of PS when I am making changes to files and using templated files that worked fine a week ago I am not getting a could not save because of a program error message. I have used the work around of saving down to an 8 bit color but that isn't working in every case. Newly created files seem to be saving okay but making changes to older files seems to net this error. I don't believe this is a memory problem as it just started after the newest PS release. It seems like this is a problem for other users too? Is there a fix for this issue?

T

tskogrand

Participant

I have a Mac Pro late 2013, with a graphic card: AMD FirePro D500 3 GB. After upgrading to Big Sur 11.1 this morning, the computer cannot open photoshop files anymore. I need photoshop for my daily work, so I am a bit stressed out here ... 🙂

Cheerful_MarshmallowB82D

Participant

When editing photos, it is often very advantageous to work with 16 bit. Especially when editing underexposed raw files or photos have gradients that lead to so-called bandings.

I see two important things:

1. If I can no longer save my file due to some error, I prefer to have an 8 bit version than none at all. Usually it is not the original photo but a processing copy.

2. In the end, a JPG file will usually be created for customers uses - digitally on the Internet or for printed matter. JPG files are ONLY 8 bit anyway.

The processing process is therefore decisive. With 16 bit I have a greater color depth (bit depth) - that is certainly an advantage but not always absolutely necessary. The output file will be an 8 bit JPG file at the end.

I hope this helped you.

F

FeedbackCommunityMemberAuthor

Inspiring

*david_crow_7047868

Thank you so very much! I had tried everything suggested from the Adobe support community-- nothing worked. I had to restart the same design after losing it four times!

F

FeedbackCommunityMemberAuthor

Inspiring

@Joe Ehrhardt I did this and it worked for me but isn't 16 bit better with more color saved? It is not letting me go back in and convert to 16 bit.

F

FeedbackCommunityMemberAuthor

Inspiring

My "generator" is not enabled and this all of a sudden started becoming an issue for me. How can I fix this?! Please help.... I have so many albums to finish editing!

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