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Inspiring
February 14, 2014

P: Program error when saving, lag when zooming, changes not reflecting in document window (macOS)

  • February 14, 2014
  • 447 replies
  • 9115 views

Since the 22.1 update, MAJOR bugs:

- ‘could not save because of a program error’ when saving, work around: hiding a few layers or folders.

- major lag when zooming in

- actions and changes delay in showing, to the point where they never show up - once I close the document and quit Photoshop and go back in the changes are  visible.

 

what’s going on??

 

Working on MacBook Pro 2017 (8g memory) running Big Sur 

447 replies

Inspiring
January 12, 2021

Cannot  Merge group or convert to smart object on photoshop 2021

Participating Frequently
January 11, 2021

*JonathanHorner I'm very sorry to hear you were mugged.  When you click the "..." what happens?

brucekorb
Inspiring
January 11, 2021

I have not yet gotten an invite.

To be clear: in the world of software, I'm not a hobbyist. 🙂

Participating Frequently
January 11, 2021

@bkorb I believe invites were sent by my colleague.  If not, let me know and I'll follow-up.

*dralt , we like to maintain a diverse group of PreRelease.  So we would be very happy to hear from hobbyists too.  Adding to the invite list is very simple and not limited at all.

Inspiring
January 11, 2021

Hello, I'm experiencing the same problem as many other people reported. This is extremely concerning since you can't work properly. I'm working of an imac 1.6 ghz dual-core intel core i5, running Catalina. I start getting this problem a week ago. It started as random but now is getting worst. I'm running the latest CS2020 version of photoshop v 22.1.0

.

Inspiring
January 10, 2021

I'm having this same issue too on Windows 10.  With both 22.01 and 22.1.  Have had to reinstall 21.2.4 to see if that helps as it did before.  This is the second time it's happened (the first being the week leading up to Xmas - my busiest trading week of the year) and only reinstalling an older version seems to work.  Won't print from the direct print menu under file, won't merge layers, won't flatten anything ??

Inspiring
January 9, 2021

IF YOU ARE HAVING THIS PROBLEM:

Step 1:

Turn off all the layers in your drawing including the background

Step 2:

Save the document (it should let you save when you shut off all the layers) and close Photoshop 2021. (DO NOT CLOSE PHOTOSHOP UNTIL THE FILE SAVES WITH THE LAYERS OFF WITHOUT THE ERROR MESSAGE)

          -The file will save as blank in your file explorer but the layers will still be in the                file

Step 3: 

In the Creative Cloud App, remove Photoshop 22.1 and redownload Photoshop 21.2.4 (this is Photoshop 2020)

Step 4:

Reopen your file, turn on all the layers and save the file again. 

This method saved the file I had poured hours into and I will continue to work in Photoshop 2020 until the program bugs with 2021 are fixed. Hope this helps some people. 

Inspiring
January 8, 2021

@JeffreyTranberry HI, I have the same problem and even worse . many of my commands on Photoshop don’t work, like Save, Save as, New file, Open. I can only open old files and do my new work there and save with command+S . from today also command+S doesn’t work. I have already tried all solution links that you put here but non of them works, even with older versions I have the same problem (the oldest one that I can download from creative cloud is 21.2.4). Please help me in solving this problem.

Inspiring
January 8, 2021

@JeffreyTranberry  Please put me on the list. As you know many of us are  working professionals and the inability to save files is more than frustrating especially on deadline. 

Thank you,

Eric R Eggly

eric@ericegglyphotography.com

Inspiring
January 8, 2021

@JeffreyTranberry I would be willing to try the build. Currently Win 10 Photoshop 22.1.

Having the problem on my system when I try and save a multi layered file