Skip to main content
dimitara46971337
dimitara46971337
Participating Frequently
October 20, 2020

P: Program error while opening or creating new document after update

  • October 20, 2020
  • 37 replies
  • 2148 views
Hi,
 
Photoshop just upgraded to 2021 version. When trying to open an image or close the program, I get the following error:
 

The OS is Win 64.

 

Best regards,

Dimitar

 

{Moderator Note: Edited the thread title}

    This topic has been closed for replies.

    37 replies

    F
    FeedbackCommunityMember
    Inspiring
    February 14, 2021

    I have the same problem... with GIGABYTE AERO 17 HDR KB, which I bought August 2020. All drivers are up to date

    F
    FeedbackCommunityMember
    Inspiring
    December 3, 2020

    @JeffreyTranberry I was having the same issue. At first it was just giving error when trying to create a new document. Today when trying to get it to work, I couldnt close program because of error. So weird. Disabling GPU Solved the problem. Nvidia Geforce 650 standard(1 gpu). 2 gpu Slots. (Updated to date). Thank you for fix!

     

    SysInfo: 

    Adobe Photoshop Version: 22.0.1 20201106.r.73 2020/11/06: 70b4743b574  x64Number of Launches: 7Operating System: Windows 10 64-bitVersion: 10 or greater 10.0.16299.1127System architecture: Intel CPU Family:6, Model:10, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVXPhysical processor count: 4Processor speed: 3109 MHzBuilt-in memory: 8154 MBFree memory: 5211 MBMemory available to Photoshop: 7445 MBMemory used by Photoshop: 70 %ACP.local Status: - SDK Version: 1.34.1.4 - Core Sync Status: Reachable and compatible - Core Sync Running: 4.3.61.1 - Min Core Sync Required: 4.3.28.24ACPL Cache Config:  - Time to Live: 5184000 seconds - Max Size: 20480 MB - Purge Percentage: 50% - Threshold Percentage: 85% - Purge Interval: 60 secondsNative GPU: Disabled.Manta Canvas: Enabled.Alias Layers: Disabled.Modifier Palette: Enabled.Highbeam: Enabled.Image tile size: 1024KImage cache levels: 4Font Preview: MediumTextComposer: Latin"2.1"glgpu[0].IsIntegratedGLGPU=0glgpu[0].GLMemoryMB=984glgpu[0].GLName="GeForce GTX 650/PCIe/SSE2"glgpu[0].GLVendor="NVIDIA"glgpu[0].GLDriverVersion="27.21.14.5751"glgpu[0].GLDriver="C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_7ad69efe14475762\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_7ad69efe14475762\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_7ad69efe14475762\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_7ad69efe14475762\nvldumdx.dll"glgpu[0].GLDriverDate="20201122000000.000000-000"glgpu[0].GLRenderer="GeForce GTX 650/PCIe/SSE2"glgpu[0].HasGLNPOTSupport=1glgpu[0].CanCompileProgramGLSL=1glgpu[0].GLFrameBufferOK=1License Type: Tryout VersionSerial number: Tryout VersionGUIDBucket:Composite Core (enable_composite_core): onComposite Core GPU (comp_core_gpu): offComposite Core UI (comp_core_ui): offDocument Graph (enable_doc_graph): offApplication folder: C:\Program Files\Adobe\Adobe Photoshop 2021\Temporary file path: C:\Users\nati\AppData\Local\Temp\Photoshop scratch has async I/O enabledScratch volume(s):  Startup, 237.9G, 177.2G freeRequired Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2021\Required\Plug-ins\Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2021\Plug-ins\Installed components:   A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112      ACE.dll   ACE 2020/10/28-12:40:22   113.624934   113.624934   AdbePM.dll   PatchMatch 2020/09/29:17:00:06   1.624362   1.624362   AdobeLinguistic.dll   Adobe Linguisitc Library   developer.633ca06620e3b28a3ccee5d61e3e97bd84fe66b3      AdobeOwl.dll   Adobe Owl   5.5.0      AdobePDFL.dll   PDFL 2020/08/08-01:12:48   79.395135   79.395135   AdobePDFSettings.dll   Adobe PDFSettings   1.07      AdobePIP.dll   Adobe Product Improvement Program   8.1.0.68.49183      AdobeSVGAGM.dll   AdobeSVGAGM   79.623146   79.623146   AdobeXMP.dll   Adobe XMP Core 2020/07/10-22:06:53   79.164488   79.164488   AdobeXMPFiles.dll   Adobe XMP Files 2020/07/10-22:06:53   79.164488   79.164488   AdobeXMPScript.dll   Adobe XMP Script 2020/07/10-22:06:53   79.164488   79.164488   adobe_caps.dll   Adobe CAPS   10,0,0,6      AGM.dll   AGM 2020/10/28-12:40:22   113.624934   113.624934   AID.dll   AID DLL   1.0.0.12      AIDE.dll   AIDE 2020/08/10-16:30:32   79.623154   79.623154   ARE.dll   ARE 2020/10/28-12:40:22   113.624934   113.624934   AXE8SharedExpat.dll   AXE8SharedExpat 2020/08/01-01:08:32   79.622927   79.622927   AXEDOMCore.dll   AXEDOMCore 2020/08/01-01:08:32   79.622927   79.622927   Bib.dll   BIB 2020/10/28-12:40:22   113.624934   113.624934   BIBUtils.dll   BIBUtils 2020/10/28-12:40:22   113.624934   113.624934   boost_date_time.dll   photoshopdva   12.1.0      boost_filesystem.dll   photoshopdva   12.1.0      boost_system.dll   photoshopdva   12.1.0      boost_threads.dll   photoshopdva   12.1.0      CoolType.dll   CoolType 2020/10/28-12:40:22   113.624934   113.624934   CRClient.dll   Adobe Crash Reporter Client DLL   3.0.2.0      DirectML.dll   DirectML Redistributable Library   1.0.200514-0504.1.redist-dml-2.1.0.dcd3712      dnssd.dll   Bonjour   3,0,0,2      dvaaccelerate.dll   photoshopdva   12.1.0      dvaappsupport.dll   photoshopdva   12.1.0      dvaaudiodevice.dll   photoshopdva   12.1.0      dvacore.dll   photoshopdva   12.1.0      dvacrashhandler.dll   Adobe Audition CC 2017   10.0.0      dvamarshal.dll   photoshopdva   12.1.0      dvamediatypes.dll   photoshopdva   12.1.0      dvametadata.dll   photoshopdva   12.1.0      dvametadataapi.dll   photoshopdva   12.1.0      dvametadataui.dll   photoshopdva   12.1.0      dvaplayer.dll   photoshopdva   12.1.0      dvascripting.dll   photoshopdva   12.1.0      dvatransport.dll   photoshopdva   12.1.0      dvaui.dll   photoshopdva   12.1.0      dvaunittesting.dll   photoshopdva   12.1.0      dynamic-torqnative.dll   Unified Extensibility Platform   uxp-4.1.2.214      dynamiclink.dll   photoshopdva   12.1.0      ExtendScript.dll   ExtendScript 2019/07/29-10:07:31   82.2   82.2   icucnv66.dll   International Components for Unicode    Build dev.1a8973dfe99250a665e321702b3d76963c65bdfe      icudt66.dll   International Components for Unicode    Build dev.1a8973dfe99250a665e321702b3d76963c65bdfe      icuuc66.dll   International Components for Unicode    Build dev.1a8973dfe99250a665e321702b3d76963c65bdfe      igestep30.dll   IGES Reader   9.3.0.113      ippcc.dll   ippCC. Intel(R) Integrated Performance Primitives. Color Conversion.   2020.0.1 (r0x35c5ec66)      ippcck0.dll   ippCC. Intel(R) Integrated Performance Primitives. Color Conversion.   2020.0.1 (r0x35c5ec66)      ippccl9.dll   ippCC. Intel(R) Integrated Performance Primitives. Color Conversion.   2020.0.1 (r0x35c5ec66)      ippccy8.dll   ippCC. Intel(R) Integrated Performance Primitives. Color Conversion.   2020.0.1 (r0x35c5ec66)      ippcore.dll   core. Intel(R) Integrated Performance Primitives. Core Library.   2020.0.1 (r0x35c5ec66)      ippcv.dll   ippCV. Intel(R) Integrated Performance Primitives. Computer Vision.   2020.0.1 (r0x35c5ec66)      ippcvk0.dll   ippCV. Intel(R) Integrated Performance Primitives. Computer Vision.   2020.0.1 (r0x35c5ec66)      ippcvl9.dll   ippCV. Intel(R) Integrated Performance Primitives. Computer Vision.   2020.0.1 (r0x35c5ec66)      ippcvy8.dll   ippCV. Intel(R) Integrated Performance Primitives. Computer Vision.   2020.0.1 (r0x35c5ec66)      ippi.dll   ippIP. Intel(R) Integrated Performance Primitives. Image Processing.   2020.0.1 (r0x35c5ec66)      ippik0.dll   ippIP. Intel(R) Integrated Performance Primitives. Image Processing.   2020.0.1 (r0x35c5ec66)      ippil9.dll   ippIP. Intel(R) Integrated Performance Primitives. Image Processing.   2020.0.1 (r0x35c5ec66)      ippiy8.dll   ippIP. Intel(R) Integrated Performance Primitives. Image Processing.   2020.0.1 (r0x35c5ec66)      ipps.dll   ippSP. Intel(R) Integrated Performance Primitives. Signal Processing.   2020.0.1 (r0x35c5ec66)      ippsk0.dll   ippSP. Intel(R) Integrated Performance Primitives. Signal Processing.   2020.0.1 (r0x35c5ec66)      ippsl9.dll   ippSP. Intel(R) Integrated Performance Primitives. Signal Processing.   2020.0.1 (r0x35c5ec66)      ippsy8.dll   ippSP. Intel(R) Integrated Performance Primitives. Signal Processing.   2020.0.1 (r0x35c5ec66)      ippvm.dll   ippVM. Intel(R) Integrated Performance Primitives. Vector Math.   2020.0.1 (r0x35c5ec66)      ippvmk0.dll   ippVM. Intel(R) Integrated Performance Primitives. Vector Math.   2020.0.1 (r0x35c5ec66)      ippvml9.dll   ippVM. Intel(R) Integrated Performance Primitives. Vector Math.   2020.0.1 (r0x35c5ec66)      ippvmy8.dll   ippVM. Intel(R) Integrated Performance Primitives. Vector Math.   2020.0.1 (r0x35c5ec66)      JP2KLib.dll   JP2KLib 2020/06/29-16:59:49   79.275695   79.275695   libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)      libiomp5md.dll   Intel(R) OpenMP* Runtime Library   5.0      libmmd.dll   Intel(R) C/C++/Fortran Compiler   Mainline      LogSession.dll   LogSession   8.1.0.68.49183      mediacoreif.dll   photoshopdva   12.1.0      Microsoft.AI.MachineLearning.dll   Microsoft® Windows® Operating System   1.3.20200515.1.eb5da13      MPS.dll   MPS 2020/08/10-16:30:32   79.623129   79.623129   onnxruntime.dll   Microsoft® Windows® Operating System   1.3.20200515.1.eb5da13      opencv_world440.dll   OpenCV library   4.4.0      Photoshop.dll   Adobe Photoshop 2021   22.0      Plugin.dll   Adobe Photoshop 2021   22.0      PlugPlugExternalObject.dll   Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit)   10.0.0      PlugPlugOwl.dll   Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)   10.0.0.80      PSCloud.dll                                                   1.0.0.1      PSViews.dll   Adobe Photoshop 2021   22.0      ScCore.dll   ScCore 2019/07/29-10:07:31   82.2   82.2   SVGRE.dll   SVGRE   79.623146   79.623146   svml_dispmd.dll   Intel(R) C/C++/Fortran Compiler   Mainline      tbb.dll   Intel(R) Threading Building Blocks for Windows   2020, 2, 2020, 0311      tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   2020, 2, 2020, 0311      TfFontMgr.dll   FontMgr   9.3.0.113      TfKernel.dll   Kernel   9.3.0.113      TFKGEOM.dll   Kernel Geom   9.3.0.113      TFUGEOM.dll   Adobe, UGeom©   9.3.0.113      VulcanControl.dll   Vulcan Application Control Library   6.5.0.000      VulcanMessage5.dll   Vulcan Message Library   6.5.0.000      WinRTSupport.dll   Adobe Photoshop Windows RT Support   21.0.0.0      WRServices.dll   WRServices    Build 16.0.0.4539038   16.0.0.4539038   wu3d.dll   U3D Writer   9.3.0.113      Unified Extensibility Platform  uxp-4.1.2.214Required plugins:   Accented Edges 22.0 - from the file “Filter Gallery.8bf”   Adaptive Wide Angle 22.0 - from the file “Adaptive Wide Angle.8bf”   Angled Strokes 22.0 - from the file “Filter Gallery.8bf”   Average 22.0 (20201106.r.73 2020/11/06: 70b4743b574) - from the file “Average.8bf”   Bas Relief 22.0 - from the file “Filter Gallery.8bf”   BMP 22.0 - from the file “Standard MultiPlugin.8bf”   Camera Raw 13.0.2 - from the file “Camera Raw.8bi”   Camera Raw Filter 13.0.2 - from the file “Camera Raw.8bi”   Chalk && Charcoal 22.0 - from the file “Filter Gallery.8bf”   Charcoal 22.0 - from the file “Filter Gallery.8bf”   Chrome 22.0 - from the file “Filter Gallery.8bf”   Cineon 22.0 (20201106.r.73 2020/11/06: 70b4743b574) - from the file “Cineon.8bi”   Clouds 22.0 (20201106.r.73 2020/11/06: 70b4743b574) - from the file “Clouds.8bf”   Color Halftone 22.0 - from the file “Standard MultiPlugin.8bf”   Colored Pencil 22.0 - from the file “Filter Gallery.8bf”   Conté Crayon 22.0 - from the file “Filter Gallery.8bf”   Craquelure 22.0 - from the file “Filter Gallery.8bf”   Crop and Straighten Photos 22.0 (20201106.r.73 2020/11/06: 70b4743b574) - from the file “CropPhotosAuto.8li”   Crop and Straighten Photos Filter 22.0 - from the file “Standard MultiPlugin.8bf”   Crosshatch 22.0 - from the file “Filter Gallery.8bf”   Crystallize 22.0 - from the file “Standard MultiPlugin.8bf”   Cutout 22.0 - from the file “Filter Gallery.8bf”   Dark Strokes 22.0 - from the file “Filter Gallery.8bf”   De-Interlace 22.0 - from the file “Standard MultiPlugin.8bf”   Dicom 22.0 - from the file “Dicom.8bi”   Difference Clouds 22.0 (20201106.r.73 2020/11/06: 70b4743b574) - from the file “Clouds.8bf”   Diffuse Glow 22.0 - from the file “Filter Gallery.8bf”   Displace 22.0 - from the file “Standard MultiPlugin.8bf”   Dry Brush 22.0 - from the file “Filter Gallery.8bf”   Eazel Acquire 22.0 (20201106.r.73 2020/11/06: 70b4743b574) - from the file “EazelAcquire.8ba”   Entropy 22.0 (20201106.r.73 2020/11/06: 70b4743b574) - from the file “statistics.8ba”   Export Color Lookup Tables 22.0 (20201106.r.73 2020/11/06: 70b4743b574) - from the file “Export3DLUT.8be”   Extrude 22.0 - from the file “Standard MultiPlugin.8bf”   FastCore Routines 22.0 (20201106.r.73 2020/11/06: 70b4743b574) - from the file “FastCore.8bx”   Fibers 22.0 - from the file “Standard MultiPlugin.8bf”   Film Grain 22.0 - from the file “Filter Gallery.8bf”   Filter Gallery 22.0 - from the file “Filter Gallery.8bf”   Fresco 22.0 - from the file “Filter Gallery.8bf”   Glass 22.0 - from the file “Filter Gallery.8bf”   Glowing Edges 22.0 - from the file “Filter Gallery.8bf”   Grain 22.0 - from the file “Filter Gallery.8bf”   Graphic Pen 22.0 - from the file “Filter Gallery.8bf”   Halftone Pattern 22.0 - from the file “Filter Gallery.8bf”   Halide Bottlenecks 22.0 (20201106.r.73 2020/11/06: 70b4743b574) - from the file “HalideBottlenecks.8bx”   HDRMergeUI 22.0 - from the file “HDRMergeUI.8bf”   HSB/HSL 22.0 - from the file “Standard MultiPlugin.8bf”   IFF Format 22.0 - from the file “Standard MultiPlugin.8bf”   IGES 22.0 (20201106.r.73 2020/11/06: 70b4743b574) - from the file “U3D.8bi”   Ink Outlines 22.0 - from the file “Filter Gallery.8bf”   JPEG 2000 22.0 - from the file “JPEG2000.8bi”   Kurtosis 22.0 (20201106.r.73 2020/11/06: 70b4743b574) - from the file “statistics.8ba”   Lens Blur 22.0 - from the file “Lens Blur.8bf”   Lens Correction 22.0 - from the file “Lens Correction.8bf”   Lens Flare 22.0 - from the file “Standard MultiPlugin.8bf”   Liquify 22.0 - from the file “Liquify.8bf”   Matlab Operation 22.0 (20201106.r.73 2020/11/06: 70b4743b574) - from the file “ChannelPort.8bf”   Maximum 22.0 (20201106.r.73 2020/11/06: 70b4743b574) - from the file “statistics.8ba”   Mean 22.0 (20201106.r.73 2020/11/06: 70b4743b574) - from the file “statistics.8ba”   Measurement Core 22.0 (20201106.r.73 2020/11/06: 70b4743b574) - from the file “MeasurementCore.8me”   Median 22.0 (20201106.r.73 2020/11/06: 70b4743b574) - from the file “statistics.8ba”   Mezzotint 22.0 - from the file “Standard MultiPlugin.8bf”   Minimum 22.0 (20201106.r.73 2020/11/06: 70b4743b574) - from the file “statistics.8ba”   MMXCore Routines 22.0 (20201106.r.73 2020/11/06: 70b4743b574) - from the file “MMXCore.8bx”   Mosaic Tiles 22.0 - from the file “Filter Gallery.8bf”   Multiprocessor Support 22.0 (20201106.r.73 2020/11/06: 70b4743b574) - from the file “MultiProcessor Support.8bx”   Neon Glow 22.0 - from the file “Filter Gallery.8bf”   Note Paper 22.0 - from the file “Filter Gallery.8bf”   NTSC Colors 22.0 (20201106.r.73 2020/11/06: 70b4743b574) - from the file “NTSC Colors.8bf”   Ocean Ripple 22.0 - from the file “Filter Gallery.8bf”   OpenEXR 22.0 - from the file “Standard MultiPlugin.8bf”   Paint Daubs 22.0 - from the file “Filter Gallery.8bf”   Palette Knife 22.0 - from the file “Filter Gallery.8bf”   Patchwork 22.0 - from the file “Filter Gallery.8bf”   Paths to Illustrator 22.0 - from the file “Standard MultiPlugin.8bf”   PCX 22.0 (20201106.r.73 2020/11/06: 70b4743b574) - from the file “PCX.8bi”   Photocopy 22.0 - from the file “Filter Gallery.8bf”   Picture Package Filter 22.0 (20201106.r.73 2020/11/06: 70b4743b574) - from the file “ChannelPort.8bf”   Pinch 22.0 - from the file “Standard MultiPlugin.8bf”   Pixar 22.0 (20201106.r.73 2020/11/06: 70b4743b574) - from the file “Pixar.8bi”   Plaster 22.0 - from the file “Filter Gallery.8bf”   Plastic Wrap 22.0 - from the file “Filter Gallery.8bf”   Pointillize 22.0 - from the file “Standard MultiPlugin.8bf”   Polar Coordinates 22.0 - from the file “Standard MultiPlugin.8bf”   Portable Bit Map 22.0 (20201106.r.73 2020/11/06: 70b4743b574) - from the file “PBM.8bi”   Poster Edges 22.0 - from the file “Filter Gallery.8bf”   PRC 22.0 (20201106.r.73 2020/11/06: 70b4743b574) - from the file “U3D.8bi”   Radial Blur 22.0 - from the file “Standard MultiPlugin.8bf”   Radiance 22.0 (20201106.r.73 2020/11/06: 70b4743b574) - from the file “Radiance.8bi”   Range 22.0 (20201106.r.73 2020/11/06: 70b4743b574) - from the file “statistics.8ba”   Render Color Lookup Grid 22.0 (20201106.r.73 2020/11/06: 70b4743b574) - from the file “Export3DLUT.8be”   Reticulation 22.0 - from the file “Filter Gallery.8bf”   Ripple 22.0 - from the file “Standard MultiPlugin.8bf”   Rough Pastels 22.0 - from the file “Filter Gallery.8bf”   Save for Web 22.0 - from the file “Save for Web.8be”   ScriptingSupport 22.0 - from the file “ScriptingSupport.8li”   Shake Reduction 22.0 - from the file “Shake Reduction.8bf”   Shear 22.0 - from the file “Standard MultiPlugin.8bf”   Skewness 22.0 (20201106.r.73 2020/11/06: 70b4743b574) - from the file “statistics.8ba”   Smart Blur 22.0 - from the file “Standard MultiPlugin.8bf”   Smudge Stick 22.0 - from the file “Filter Gallery.8bf”   Solarize 22.0 (20201106.r.73 2020/11/06: 70b4743b574) - from the file “Solarize.8bf”   Spaces 22.0 - from the file “Spaces.8li”   Spatter 22.0 - from the file “Filter Gallery.8bf”   Spherize 22.0 - from the file “Standard MultiPlugin.8bf”   Sponge 22.0 - from the file “Filter Gallery.8bf”   Sprayed Strokes 22.0 - from the file “Filter Gallery.8bf”   Stained Glass 22.0 - from the file “Filter Gallery.8bf”   Stamp 22.0 - from the file “Filter Gallery.8bf”   Standard Deviation 22.0 (20201106.r.73 2020/11/06: 70b4743b574) - from the file “statistics.8ba”   Sumi-e 22.0 - from the file “Filter Gallery.8bf”   Summation 22.0 (20201106.r.73 2020/11/06: 70b4743b574) - from the file “statistics.8ba”   Targa 22.0 - from the file “Standard MultiPlugin.8bf”   Texturizer 22.0 - from the file “Filter Gallery.8bf”   Tiles 22.0 - from the file “Standard MultiPlugin.8bf”   Torn Edges 22.0 - from the file “Filter Gallery.8bf”   Twirl 22.0 - from the file “Standard MultiPlugin.8bf”   U3D 22.0 (20201106.r.73 2020/11/06: 70b4743b574) - from the file “U3D.8bi”   Underpainting 22.0 - from the file “Filter Gallery.8bf”   Vanishing Point 22.0 - from the file “VanishingPoint.8bf”   Variance 22.0 (20201106.r.73 2020/11/06: 70b4743b574) - from the file “statistics.8ba”   Water Paper 22.0 - from the file “Filter Gallery.8bf”   Watercolor 22.0 - from the file “Filter Gallery.8bf”   Wave 22.0 - from the file “Standard MultiPlugin.8bf”   WIA Support 22.0 (20201106.r.73 2020/11/06: 70b4743b574) - from the file “WIASupport.8li”   Wind 22.0 - from the file “Standard MultiPlugin.8bf”   Wireless Bitmap 22.0 (20201106.r.73 2020/11/06: 70b4743b574) - from the file “WBMP.8bi”   ZigZag 22.0 - from the file “Standard MultiPlugin.8bf”Optional and third party plugins: NONEDuplicate and Disabled plugins: NONEPlugins that failed to load: NONEUnified Extensibility Platform - Extensions:   com.adobe.ccx.start (L) 3.8.0.28 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-3.8.0\"CDO: 1.76.10        CmdN: 1.5.18        CDP: 1.100.16   com.adobe.unifiedpanel (L) 1.1.0.24 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.unifiedpanel\"   com.adobe.ccx.timeline (P) 2.6.27.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.ccx.timeline\"   com.adobe.nfp.gallery (P) 1.2.109.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.nfp.gallery\"   com.adobe.photoshop.exportAs (P) 5.1.2.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.photoshop.exportAs\"   com.adobe.photoshop.personalization (L) 1.0.0.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.photoshop.personalization\"   com.adobe.pluginspanel (P) 1.0.50.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.pluginspanel\"Extensions:   Libraries  1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_9_288\index.html”   New Document  3.4.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.fnft-3.4.0\fnft.html?v=3.4.0.16”   com.adobe.inapp.typekit.purchase  1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_9_288\purchaseTypekit.html”   Home  2.15.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.start-2.15.0\index.html?v=2.15.0.7”   com.adobe.stock.panel.licensing-embedded  1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_9_288\extensions\stock-panel-licensing\index.html”   com.adobe.capture.extension  1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_9_288\extensions\capture\capture.html”   Adobe Color Themes  6.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2021\Required\CEP\extensions\com.adobe.KulerPanel.html\index.html”   Export As  4.8.13 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2021\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”   Export As  4.8.13 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2021\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”Installed TWAIN devices: NONE
    F
    FeedbackCommunityMember
    Inspiring
    October 26, 2020

    @JeffreyTranberry I was having the same issue and disabling the graphics processor helped.  Can you explain what you mean by “updating the graphics drivers from the manufacturer's website”?  Thanks. 

    J
    J453
    Legend
    October 24, 2020

    @Kuebanks Your driver is super old:

    glgpu[0].GLDriverDate="20151104000000.000000-000"

    This card is not supported: https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html#Unsupportedgraphicscards 

    glgpu[0].GLName="AMD Radeon HD 7500 Series"

    This card is quite old and scores under 700: https://www.videocardbenchmark.net/directCompute.html

     

    If you look on the same benchmark page above you can see a number of modern cards for ~$100-150 that score 2000-3000.

    F
    FeedbackCommunityMember
    Inspiring
    October 24, 2020

    same issue here. fresh install on a new to me desktop. disabling "use graphic processor" did nothing. 

     

    Adobe Photoshop Version: 22.0.0 20201006.r.35 2020/10/06: 4587a1caa63  x64
    Number of Launches: 0
    Operating System: Windows 10 64-bit
    Version: 10 or greater 10.0.18362.1082
    System architecture: Intel CPU Family:6, Model:10, Stepping:9 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX
    Physical processor count: 4
    Processor speed: 3096 MHz
    Built-in memory: 16347 MB
    Free memory: 10469 MB
    Memory available to Photoshop: 14955 MB
    Memory used by Photoshop: 70 %
    ACP.local Status:
     - SDK Version: 1.34.1.4
     - Core Sync Status: Reachable and compatible
     - Core Sync Running: 4.3.60.8
     - Min Core Sync Required: 4.3.28.24
    ACPL Cache Config: 
     - Time to Live: 5184000 seconds
     - Max Size: 20480 MB
     - Purge Percentage: 50%
     - Threshold Percentage: 85%
     - Purge Interval: 60 seconds
    Native GPU: Enabled.
    Manta Canvas: Enabled.
    Alias Layers: Disabled.
    Modifier Palette: Enabled.
    Highbeam: Enabled.
    Image tile size: 1024K
    Image cache levels: 4
    Font Preview: Medium
    TextComposer: Latin
    "4.5"
    glgpu[0].IsIntegratedGLGPU=0
    glgpu[0].GLMemoryMB=1008
    glgpu[0].GLName="AMD Radeon HD 7500 Series"
    glgpu[0].GLVendor="AMD"
    glgpu[0].GLDriverVersion="15.201.1151.1008"
    glgpu[0].GLDriver="aticfx64.dll,aticfx64.dll,aticfx64.dll,amdxc64.dll"
    glgpu[0].GLDriverDate="20151104000000.000000-000"
    glgpu[0].GLRenderer="AMD Radeon HD 7500 Series"
    glgpu[0].HasGLNPOTSupport=1
    glgpu[0].CanCompileProgramGLSL=1
    glgpu[0].GLFrameBufferOK=1
    clgpu[0].CLPlatformVersion="OpenCL 2.0 AMD-APP (1800.11)"
    clgpu[0].CLDeviceVersion="1.2"
    clgpu[0].IsIntegratedCLGPU=0
    clgpu[0].CLMemoryMB=1073
    clgpu[0].CLName="Turks"
    clgpu[0].CLVendor="AMD"
    clgpu[0].CLBandwidth=1.900000e+10
    clgpu[0].CLCompute=58.006136
    License Type: Subscription
    Serial number: 96040304662592465636
    GUIDBucket:Composite Core (enable_composite_core): onComposite Core GPU (comp_core_gpu): offComposite Core UI (comp_core_ui): offDocument Graph (enable_doc_graph): off
    Application folder: C:\Program Files\Adobe\Adobe Photoshop 2021\
    Temporary file path: C:\Users\karla\AppData\Local\Temp\
    Photoshop scratch has async I/O enabled
    Scratch volume(s):
      Startup, 930.2G, 901.8G free
    Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2021\Required\Plug-ins\
    Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2021\Plug-ins\

    Installed components:
       A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112   
       ACE.dll   ACE 2020/09/05-01:11:23   79.623884   79.623884
       AdbePM.dll   PatchMatch 2020/09/29:17:00:06   1.624362   1.624362
       AdobeLinguistic.dll   Adobe Linguisitc Library   developer.633ca06620e3b28a3ccee5d61e3e97bd84fe66b3   
       AdobeOwl.dll   Adobe Owl   5.5.0   
       AdobePDFL.dll   PDFL 2020/08/08-01:12:48   79.395135   79.395135
       AdobePDFSettings.dll   Adobe PDFSettings   1.07   
       AdobePIP.dll   Adobe Product Improvement Program   8.1.0.68.49183   
       AdobeSVGAGM.dll   AdobeSVGAGM   79.623146   79.623146
       AdobeXMP.dll   Adobe XMP Core 2020/07/10-22:06:53   79.164488   79.164488
       AdobeXMPFiles.dll   Adobe XMP Files 2020/07/10-22:06:53   79.164488   79.164488
       AdobeXMPScript.dll   Adobe XMP Script 2020/07/10-22:06:53   79.164488   79.164488
       adobe_caps.dll   Adobe CAPS   10,0,0,6   
       AGM.dll   AGM 2020/09/05-01:11:23   79.623884   79.623884
       AID.dll   AID DLL   1.0.0.12   
       AIDE.dll   AIDE 2020/08/10-16:30:32   79.623154   79.623154
       ARE.dll   ARE 2020/09/05-01:11:23   79.623884   79.623884
       AXE8SharedExpat.dll   AXE8SharedExpat 2020/08/01-01:08:32   79.622927   79.622927
       AXEDOMCore.dll   AXEDOMCore 2020/08/01-01:08:32   79.622927   79.622927
       Bib.dll   BIB 2020/09/05-01:11:23   79.623884   79.623884
       BIBUtils.dll   BIBUtils 2020/09/05-01:11:23   79.623884   79.623884
       boost_date_time.dll   photoshopdva   12.1.0   
       boost_filesystem.dll   photoshopdva   12.1.0   
       boost_system.dll   photoshopdva   12.1.0   
       boost_threads.dll   photoshopdva   12.1.0   
       CoolType.dll   CoolType 2020/09/05-01:11:23   79.623884   79.623884
       CRClient.dll   Adobe Crash Reporter Client DLL   3.0.2.0   
       DirectML.dll   DirectML Redistributable Library   1.0.200514-0504.1.redist-dml-2.1.0.dcd3712   
       dnssd.dll   Bonjour   3,0,0,2   
       dvaaccelerate.dll   photoshopdva   12.1.0   
       dvaappsupport.dll   photoshopdva   12.1.0   
       dvaaudiodevice.dll   photoshopdva   12.1.0   
       dvacore.dll   photoshopdva   12.1.0   
       dvacrashhandler.dll   Adobe Audition CC 2017   10.0.0   
       dvamarshal.dll   photoshopdva   12.1.0   
       dvamediatypes.dll   photoshopdva   12.1.0   
       dvametadata.dll   photoshopdva   12.1.0   
       dvametadataapi.dll   photoshopdva   12.1.0   
       dvametadataui.dll   photoshopdva   12.1.0   
       dvaplayer.dll   photoshopdva   12.1.0   
       dvascripting.dll   photoshopdva   12.1.0   
       dvatransport.dll   photoshopdva   12.1.0   
       dvaui.dll   photoshopdva   12.1.0   
       dvaunittesting.dll   photoshopdva   12.1.0   
       dynamic-torqnative.dll   Unified Extensibility Platform   uxp-4.1.2.214   
       dynamiclink.dll   photoshopdva   12.1.0   
       ExtendScript.dll   ExtendScript 2019/07/29-10:07:31   82.2   82.2
       icucnv66.dll   International Components for Unicode    Build dev.1a8973dfe99250a665e321702b3d76963c65bdfe   
       icudt66.dll   International Components for Unicode    Build dev.1a8973dfe99250a665e321702b3d76963c65bdfe   
       icuuc66.dll   International Components for Unicode    Build dev.1a8973dfe99250a665e321702b3d76963c65bdfe   
       igestep30.dll   IGES Reader   9.3.0.113   
       ippcc.dll   ippCC. Intel(R) Integrated Performance Primitives. Color Conversion.   2020.0.1 (r0x35c5ec66)   
       ippcck0.dll   ippCC. Intel(R) Integrated Performance Primitives. Color Conversion.   2020.0.1 (r0x35c5ec66)   
       ippccl9.dll   ippCC. Intel(R) Integrated Performance Primitives. Color Conversion.   2020.0.1 (r0x35c5ec66)   
       ippccy8.dll   ippCC. Intel(R) Integrated Performance Primitives. Color Conversion.   2020.0.1 (r0x35c5ec66)   
       ippcore.dll   core. Intel(R) Integrated Performance Primitives. Core Library.   2020.0.1 (r0x35c5ec66)   
       ippcv.dll   ippCV. Intel(R) Integrated Performance Primitives. Computer Vision.   2020.0.1 (r0x35c5ec66)   
       ippcvk0.dll   ippCV. Intel(R) Integrated Performance Primitives. Computer Vision.   2020.0.1 (r0x35c5ec66)   
       ippcvl9.dll   ippCV. Intel(R) Integrated Performance Primitives. Computer Vision.   2020.0.1 (r0x35c5ec66)   
       ippcvy8.dll   ippCV. Intel(R) Integrated Performance Primitives. Computer Vision.   2020.0.1 (r0x35c5ec66)   
       ippi.dll   ippIP. Intel(R) Integrated Performance Primitives. Image Processing.   2020.0.1 (r0x35c5ec66)   
       ippik0.dll   ippIP. Intel(R) Integrated Performance Primitives. Image Processing.   2020.0.1 (r0x35c5ec66)   
       ippil9.dll   ippIP. Intel(R) Integrated Performance Primitives. Image Processing.   2020.0.1 (r0x35c5ec66)   
       ippiy8.dll   ippIP. Intel(R) Integrated Performance Primitives. Image Processing.   2020.0.1 (r0x35c5ec66)   
       ipps.dll   ippSP. Intel(R) Integrated Performance Primitives. Signal Processing.   2020.0.1 (r0x35c5ec66)   
       ippsk0.dll   ippSP. Intel(R) Integrated Performance Primitives. Signal Processing.   2020.0.1 (r0x35c5ec66)   
       ippsl9.dll   ippSP. Intel(R) Integrated Performance Primitives. Signal Processing.   2020.0.1 (r0x35c5ec66)   
       ippsy8.dll   ippSP. Intel(R) Integrated Performance Primitives. Signal Processing.   2020.0.1 (r0x35c5ec66)   
       ippvm.dll   ippVM. Intel(R) Integrated Performance Primitives. Vector Math.   2020.0.1 (r0x35c5ec66)   
       ippvmk0.dll   ippVM. Intel(R) Integrated Performance Primitives. Vector Math.   2020.0.1 (r0x35c5ec66)   
       ippvml9.dll   ippVM. Intel(R) Integrated Performance Primitives. Vector Math.   2020.0.1 (r0x35c5ec66)   
       ippvmy8.dll   ippVM. Intel(R) Integrated Performance Primitives. Vector Math.   2020.0.1 (r0x35c5ec66)   
       JP2KLib.dll   JP2KLib 2020/06/29-16:59:49   79.275695   79.275695
       libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)   
       libiomp5md.dll   Intel(R) OpenMP* Runtime Library   5.0   
       libmmd.dll   Intel(R) C/C++/Fortran Compiler   Mainline   
       LogSession.dll   LogSession   8.1.0.68.49183   
       mediacoreif.dll   photoshopdva   12.1.0   
       Microsoft.AI.MachineLearning.dll   Microsoft® Windows® Operating System   1.3.20200515.1.eb5da13   
       MPS.dll   MPS 2020/08/10-16:30:32   79.623129   79.623129
       onnxruntime.dll   Microsoft® Windows® Operating System   1.3.20200515.1.eb5da13   
       opencv_world440.dll   OpenCV library   4.4.0   
       Photoshop.dll   Adobe Photoshop 2021   22.0   
       Plugin.dll   Adobe Photoshop 2021   22.0   
       PlugPlugExternalObject.dll   Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit)   10.0.0   
       PlugPlugOwl.dll   Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)   10.0.0.80   
       PSCloud.dll                                                   1.0.0.1   
       PSViews.dll   Adobe Photoshop 2021   22.0   
       ScCore.dll   ScCore 2019/07/29-10:07:31   82.2   82.2
       SVGRE.dll   SVGRE   79.623146   79.623146
       svml_dispmd.dll   Intel(R) C/C++/Fortran Compiler   Mainline   
       tbb.dll   Intel(R) Threading Building Blocks for Windows   2020, 2, 2020, 0311   
       tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   2020, 2, 2020, 0311   
       TfFontMgr.dll   FontMgr   9.3.0.113   
       TfKernel.dll   Kernel   9.3.0.113   
       TFKGEOM.dll   Kernel Geom   9.3.0.113   
       TFUGEOM.dll   Adobe, UGeom©   9.3.0.113   
       VulcanControl.dll   Vulcan Application Control Library   6.5.0.000   
       VulcanMessage5.dll   Vulcan Message Library   6.5.0.000   
       WinRTSupport.dll   Adobe Photoshop Windows RT Support   21.0.0.0   
       WRServices.dll   WRServices    Build 16.0.0.4539038   16.0.0.4539038
       wu3d.dll   U3D Writer   9.3.0.113   
       Unified Extensibility Platform  uxp-4.1.2.214


    Required plugins:

       Accented Edges 22.0 - from the file “Filter Gallery.8bf”
       Adaptive Wide Angle 22.0 - from the file “Adaptive Wide Angle.8bf”
       Angled Strokes 22.0 - from the file “Filter Gallery.8bf”
       Average 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “Average.8bf”
       Bas Relief 22.0 - from the file “Filter Gallery.8bf”
       BMP 22.0 - from the file “Standard MultiPlugin.8bf”
       Camera Raw 13.0 - from the file “Camera Raw.8bi”
       Camera Raw Filter 13.0 - from the file “Camera Raw.8bi”
       Chalk && Charcoal 22.0 - from the file “Filter Gallery.8bf”
       Charcoal 22.0 - from the file “Filter Gallery.8bf”
       Chrome 22.0 - from the file “Filter Gallery.8bf”
       Cineon 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “Cineon.8bi”
       Clouds 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “Clouds.8bf”
       Color Halftone 22.0 - from the file “Standard MultiPlugin.8bf”
       Colored Pencil 22.0 - from the file “Filter Gallery.8bf”
       Conté Crayon 22.0 - from the file “Filter Gallery.8bf”
       Craquelure 22.0 - from the file “Filter Gallery.8bf”
       Crop and Straighten Photos 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “CropPhotosAuto.8li”
       Crop and Straighten Photos Filter 22.0 - from the file “Standard MultiPlugin.8bf”
       Crosshatch 22.0 - from the file “Filter Gallery.8bf”
       Crystallize 22.0 - from the file “Standard MultiPlugin.8bf”
       Cutout 22.0 - from the file “Filter Gallery.8bf”
       Dark Strokes 22.0 - from the file “Filter Gallery.8bf”
       De-Interlace 22.0 - from the file “Standard MultiPlugin.8bf”
       Dicom 22.0 - from the file “Dicom.8bi”
       Difference Clouds 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “Clouds.8bf”
       Diffuse Glow 22.0 - from the file “Filter Gallery.8bf”
       Displace 22.0 - from the file “Standard MultiPlugin.8bf”
       Dry Brush 22.0 - from the file “Filter Gallery.8bf”
       Eazel Acquire 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “EazelAcquire.8ba”
       Entropy 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “statistics.8ba”
       Export Color Lookup Tables 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “Export3DLUT.8be”
       Extrude 22.0 - from the file “Standard MultiPlugin.8bf”
       FastCore Routines 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “FastCore.8bx”
       Fibers 22.0 - from the file “Standard MultiPlugin.8bf”
       Film Grain 22.0 - from the file “Filter Gallery.8bf”
       Filter Gallery 22.0 - from the file “Filter Gallery.8bf”
       Fresco 22.0 - from the file “Filter Gallery.8bf”
       Glass 22.0 - from the file “Filter Gallery.8bf”
       Glowing Edges 22.0 - from the file “Filter Gallery.8bf”
       Grain 22.0 - from the file “Filter Gallery.8bf”
       Graphic Pen 22.0 - from the file “Filter Gallery.8bf”
       Halftone Pattern 22.0 - from the file “Filter Gallery.8bf”
       Halide Bottlenecks 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “HalideBottlenecks.8bx”
       HDRMergeUI 22.0 - from the file “HDRMergeUI.8bf”
       HSB/HSL 22.0 - from the file “Standard MultiPlugin.8bf”
       IFF Format 22.0 - from the file “Standard MultiPlugin.8bf”
       IGES 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “U3D.8bi”
       Ink Outlines 22.0 - from the file “Filter Gallery.8bf”
       JPEG 2000 22.0 - from the file “JPEG2000.8bi”
       Kurtosis 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “statistics.8ba”
       Lens Blur 22.0 - from the file “Lens Blur.8bf”
       Lens Correction 22.0 - from the file “Lens Correction.8bf”
       Lens Flare 22.0 - from the file “Standard MultiPlugin.8bf”
       Liquify 22.0 - from the file “Liquify.8bf”
       Matlab Operation 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “ChannelPort.8bf”
       Maximum 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “statistics.8ba”
       Mean 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “statistics.8ba”
       Measurement Core 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “MeasurementCore.8me”
       Median 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “statistics.8ba”
       Mezzotint 22.0 - from the file “Standard MultiPlugin.8bf”
       Minimum 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “statistics.8ba”
       MMXCore Routines 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “MMXCore.8bx”
       Mosaic Tiles 22.0 - from the file “Filter Gallery.8bf”
       Multiprocessor Support 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “MultiProcessor Support.8bx”
       Neon Glow 22.0 - from the file “Filter Gallery.8bf”
       Note Paper 22.0 - from the file “Filter Gallery.8bf”
       NTSC Colors 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “NTSC Colors.8bf”
       Ocean Ripple 22.0 - from the file “Filter Gallery.8bf”
       OpenEXR 22.0 - from the file “Standard MultiPlugin.8bf”
       Paint Daubs 22.0 - from the file “Filter Gallery.8bf”
       Palette Knife 22.0 - from the file “Filter Gallery.8bf”
       Patchwork 22.0 - from the file “Filter Gallery.8bf”
       Paths to Illustrator 22.0 - from the file “Standard MultiPlugin.8bf”
       PCX 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “PCX.8bi”
       Photocopy 22.0 - from the file “Filter Gallery.8bf”
       Picture Package Filter 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “ChannelPort.8bf”
       Pinch 22.0 - from the file “Standard MultiPlugin.8bf”
       Pixar 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “Pixar.8bi”
       Plaster 22.0 - from the file “Filter Gallery.8bf”
       Plastic Wrap 22.0 - from the file “Filter Gallery.8bf”
       Pointillize 22.0 - from the file “Standard MultiPlugin.8bf”
       Polar Coordinates 22.0 - from the file “Standard MultiPlugin.8bf”
       Portable Bit Map 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “PBM.8bi”
       Poster Edges 22.0 - from the file “Filter Gallery.8bf”
       PRC 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “U3D.8bi”
       Radial Blur 22.0 - from the file “Standard MultiPlugin.8bf”
       Radiance 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “Radiance.8bi”
       Range 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “statistics.8ba”
       Render Color Lookup Grid 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “Export3DLUT.8be”
       Reticulation 22.0 - from the file “Filter Gallery.8bf”
       Ripple 22.0 - from the file “Standard MultiPlugin.8bf”
       Rough Pastels 22.0 - from the file “Filter Gallery.8bf”
       Save for Web 22.0 - from the file “Save for Web.8be”
       ScriptingSupport 22.0 - from the file “ScriptingSupport.8li”
       Shake Reduction 22.0 - from the file “Shake Reduction.8bf”
       Shear 22.0 - from the file “Standard MultiPlugin.8bf”
       Skewness 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “statistics.8ba”
       Smart Blur 22.0 - from the file “Standard MultiPlugin.8bf”
       Smudge Stick 22.0 - from the file “Filter Gallery.8bf”
       Solarize 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “Solarize.8bf”
       Spaces 22.0 - from the file “Spaces.8li”
       Spatter 22.0 - from the file “Filter Gallery.8bf”
       Spherize 22.0 - from the file “Standard MultiPlugin.8bf”
       Sponge 22.0 - from the file “Filter Gallery.8bf”
       Sprayed Strokes 22.0 - from the file “Filter Gallery.8bf”
       Stained Glass 22.0 - from the file “Filter Gallery.8bf”
       Stamp 22.0 - from the file “Filter Gallery.8bf”
       Standard Deviation 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “statistics.8ba”
       Sumi-e 22.0 - from the file “Filter Gallery.8bf”
       Summation 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “statistics.8ba”
       Targa 22.0 - from the file “Standard MultiPlugin.8bf”
       Texturizer 22.0 - from the file “Filter Gallery.8bf”
       Tiles 22.0 - from the file “Standard MultiPlugin.8bf”
       Torn Edges 22.0 - from the file “Filter Gallery.8bf”
       Twirl 22.0 - from the file “Standard MultiPlugin.8bf”
       U3D 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “U3D.8bi”
       Underpainting 22.0 - from the file “Filter Gallery.8bf”
       Vanishing Point 22.0 - from the file “VanishingPoint.8bf”
       Variance 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “statistics.8ba”
       Water Paper 22.0 - from the file “Filter Gallery.8bf”
       Watercolor 22.0 - from the file “Filter Gallery.8bf”
       Wave 22.0 - from the file “Standard MultiPlugin.8bf”
       WIA Support 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “WIASupport.8li”
       Wind 22.0 - from the file “Standard MultiPlugin.8bf”
       Wireless Bitmap 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “WBMP.8bi”
       ZigZag 22.0 - from the file “Standard MultiPlugin.8bf”

    Optional and third party plugins: NONE


    Duplicate and Disabled plugins: NONE


    Plugins that failed to load: NONE

    Unified Extensibility Platform - Extensions:

       com.adobe.ccx.start (L) 3.7.0.128 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-3.7.0\"
    CDO: 1.76.9
            CmdN: 1.5.14
            CDP: 1.100.15
       com.adobe.unifiedpanel (L) 1.0.5.4 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.unifiedpanel\"

       com.adobe.ccx.timeline (P) 2.6.27.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.ccx.timeline\"

       com.adobe.nfp.gallery (P) 1.2.99.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.nfp.gallery\"

       com.adobe.photoshop.exportAs (P) 5.1.2.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.photoshop.exportAs\"

       com.adobe.photoshop.personalization (L) 1.0.0.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.photoshop.personalization\"

       com.adobe.pluginspanel (P) 1.0.50.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.pluginspanel\"


    Extensions:

       Libraries  1.0.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2021\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\index.html”
       New Document  3.4.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.fnft-3.4.0\fnft.html?v=3.4.0.16”
       com.adobe.inapp.typekit.purchase  1.0.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2021\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\purchaseTypekit.html”
       Home  2.14.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.start-2.14.0\index.html?v=2.14.0.22”
       com.adobe.capture.extension  1.0.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2021\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\extensions\capture\capture.html”
       com.adobe.stock.panel.licensing-embedded  1.0.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2021\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\extensions\stock-panel-licensing\index.html”
       Adobe Color Themes  6.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2021\Required\CEP\extensions\com.adobe.KulerPanel.html\index.html”
       Export As  4.8.13 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2021\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
       Export As  4.8.13 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2021\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”

    Installed TWAIN devices: NONE

    C
    Cartagena Photo Art
    Participating Frequently
    October 24, 2020

    Yes that's what I would call a downgrade. Usually software is optimized. This is the other way around. It even make errors without graphics acceleration when I press space bar and use the mouse to move the photo around.

    J
    J453
    Legend
    October 23, 2020

    The hardware requirements for CPU and GPU went up for the new release. A new card with a benchmark over 2000 would let you run Photoshop 22.

    The k2000 is quite old and only scores 700: https://www.videocardbenchmark.net/directCompute.html

    If you look on the same benchmark page above you can see a number of modern cards for ~$100-150 that score 2000-3000.

    C
    Cartagena Photo Art
    Participating Frequently
    October 23, 2020

    I installed 2020 version 21.2.4 it works.

    C
    Cartagena Photo Art
    Participating Frequently
    October 23, 2020

    This is not the only error. I get the same error message when I hold space and want to drag. It's really annoying.

    Show more replies
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices