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Patty248993045taj
Participating Frequently
September 17, 2024

P: PS 25.12 on MacOS 15 Menu Buttons freeze after using Camera Raw/Liquify (Intel Macs)

  • September 17, 2024
  • 145 replies
  • 31433 views

MacOS Sequoia 15

Photoshop 2024 and Photoshop (Beta)

Top menu not working after opening camera raw filter from Photoshop, making an edit and going back to Photoshop. 

Steps to reproduce
Open an image in Photoshop, make edits as usual

Select Filter > Camera Raw Filter

Make an edit, like adding a Vignette
Click OK to go back to image
Click on any item in the top menu - nothing is clickable

Must force quit application and reopen for menu items to be clickable again

 

    145 replies

    Show previous replies
    Sameer K
    Community Manager
    Sameer KCommunity Manager
    Community Manager
    November 7, 2024

    Hey, @laura_9106. While rolling back to an early version is a solution in a way, it would help us identify the issue further if you could install the current version of Photoshop (Beta) and let me know how it goes.

     

    Thanks! 

    Sameer K

    Sameer K
    Community Manager
    Sameer KCommunity Manager
    Community Manager
    November 7, 2024

    @mkalex The original issue is related to menus freezing after using Camera Raw. Does this happen with Liquify as well? 

    Thanks! 

    Sameer K

    M
    mkalex
    Participant
    November 7, 2024
    Yes, it does for me!

    I rebooted several times to no avail.

    I would happily go back to the previous version of photoshop, if I could!
    😉
      L
      laura_9106
      Participant
      November 7, 2024

      I was able to "fix" the issue by uninstalling and the reinstalling an earlier version of the app. This seems to be the best solution while we wait for Adobe to fix. I'm currently using photoshop 25.11 and it 's been working great.

      M
      mkalex
      Participant
      November 7, 2024

      Agreed!
      The new phtotoshop is now usuable...
      All access to the menus disappears after using liquify.
      Please fix this ASAP...

      Running an Intel chip and Sonoma 14.6.1

      Sameer K
      Community Manager
      Sameer KCommunity Manager
      Community Manager
      November 7, 2024

      Hey all! 

       

      Would you mind testing the latest version of Photoshop (beta) from the Beta Apps section in the Creative Cloud desktop app? 

       

      If the issue exists, DM me directly with the system info from Photoshop Help > System info > Copy and paste into a text document > upload and attach here. We will continue to investigate this. 

       

      Thanks! 

      Sameer K

      Sameer K
      Community Manager
      Sameer KCommunity Manager
      Community Manager
      November 4, 2024

      Hey, @KC_Sunshine & @Patty248993045taj. Please check my DM to you. 

      Thanks! 

      Sameer

      C
      capitannolas
      Participant
      October 31, 2024

      Al abrir una foto RAW, todas las herramientas estan desactivadas y no se despliégan. Esto ocurre en Photoshop2025 en Mac y con fotos de formato nativo, tanto de Nikon (NEF) como de Sony (ARW). No ocurre lo mismo con los formatos JPEG en los que las herramienas se abren perfectamente.

      Esto hace que el programa quede inutilizable, pues no puedo cerarlo si no uso los atajos de teclado, que si funcionan.

      Solución, por favor!.

      K
      KC_Sunshine
      Participant
      October 28, 2024

      Hurrah ! Yes I've uninstalled Photoshop V 26 and installed v25.11 which seems good so far . V25.12 had the same menu freeze problem. 
      Hoping for this to be fixed in v26.1 

      L
      laura_9106
      Participant
      October 28, 2024

      I had same issue and tried everything. SOOOO glad I found this thread, I installed previous version of Photoshop V 25.11.0 and it now works!!

      B
      BlackRanch08
      Participating Frequently
      October 28, 2024

      I had a technition from Adobe on my computer for an hour last Friday They determind it was a bug and hopefully it will be fixed on the next update. The beta version 26.1 does not have the problem.

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