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I Am Eddie
Known Participant
April 24, 2024

P: PS Error: Could not complete your request Select Subject Classifier model not loaded correctly

  • April 24, 2024
  • 84 replies
  • 47428 views

Hi,Is this a BUG?It happens after a new update. (2.57)

This topic has been closed for replies.

84 replies

Hannah Nicollet
Community Manager
Community Manager
July 12, 2024

Hi laurentp90495257

Thanks for letting us know about this! That's interesting you're seeing this error on 25.9.1 but not on current beta. I would love to know the specific build you're running in both cases. Can you launch 25.9.1 and go to Help > System Info and then paste the top line as a comment here? And then launch the beta branch that you're running and do the same? 

May I also get your machine information too?

  1. Press Windows Key + R.
  2. Type "MSINFO32" and press ok.
  3. File > Save.
  4. Attached the saved file to the email to me at nicollet@adobe.com

    Thanks so much!!!
    Hannah Nicollet
    QE, Photoshop



Participant
July 11, 2024

I have the same issue. Reinstall doesn't help. 

laurentp90495257
Known Participant
July 11, 2024

What do you mean by " a fix should be released soon." since the 22 may and we are the 11th of july.
We are working with these softs and we pay for it. Why is it so long to fix it ?

laurentp90495257
Known Participant
July 11, 2024

Great news.... , since the update of Photoshop Beta today it disdn't work anymore in the Beta version too.
It's really not serious and professionnal

Participant
July 5, 2024

А зачем тыт, уже второй раз пишеш это сообщение?
Ведь ты просто второй раз подряд пересылаеш на первую страницу!

Participant
July 3, 2024

when I start to use photoshop,select subject or remove background I get the message :could not complete your request Select Subject Classifer model not loaded correctly"    tried different images all the same,got 5 diffenent agents to try and fix,they didnt do anything, would love some answers,thanks

Participant
June 28, 2024

Re: Marker emne / Motiv

Vi har Photoshop Version 25.9.1 og kører Windows 10.

Når vi vil markere et motiv / emne, får vi et skilt med følgende tekst:

Kunne ikke udføre anmodningen, Vælg Subject Classifer Model not loaded correct.

Vi beder venligst om hjælp til at løse dette problem.

Med venlig hilsen

Monalise Serup Larsen

[Personal email removed by moderator]

Participant
June 22, 2024

25.9.0 macbook air m1 (sonoma 14.5) and I have this problem

 

laurentp90495257
Known Participant
June 19, 2024

New elements to investigate.

I have try the PS 25.9.1 on my Macook Pro M2 (with Sonoma 14.5) and there is no bug, it works perfectly.

So the problem seems to be only under a PC Windows, for me under Windows 10 professionnal (22H2) Intel Core i7.

Participating Frequently
June 18, 2024

A mi me pasa lo mismo la beta 25.11 me anda, pero la oficial 25.7 no anda seleccionar sujeto,  en la oficial tube que volver a la 25.6, probé con la 25.9 y no hay caso, una pena .