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Participating Frequently
November 26, 2024

P: PS v26.1 "Import video to layers" not usable any more with ProRes (4444, 422)

  • November 26, 2024
  • 25 replies
  • 2680 views

The "import video to layers" features is unusable after the latest update.

Since I use this feature all the time this is critical for me!

 

- i am using a .mov file that has worked before (prores 4444, 10mb, 3seconds)

- clicking ok makes the dialog hang 30 seconds with spinning beach ball

- "Making layers" process takes 7 minutes! It took 7 seconds before!

- the opened layers are all empty

 

Macbook Pro M3 Pro, macOS 15.1.1

Photoshop 26.1.0 20241113.r.121

25 replies

santiagob63652836
Participant
January 6, 2025

Meanwhile I could fix the issue using the .mov files with the codec "GoPro CineForm RGB". 
I would like to know if this is a bug that will be fixed or if support for .mov files has been discontinued !

Participant
January 6, 2025

Photoshop 26.2.0 won't import MP4 files on my Mac, despite the person sitting opposite me being able to do this. I've created an H264 .mov and .mp4 but neither will import.

Participating Frequently
January 6, 2025

I just noticed that my Photoshop 26.2 can't open MOV ProRes 444 files properly, on Windows 11.
It just shows a blank canvas. Empty frames. 🤔 🤔
I don't know if this effects other formats, or if it was a problem before this version.

Also, on a side note, the option for 25% and 50% resolution for Photoshop's Timeline does nothing. It doesn't change the resoultion during playback, as it should. It's been like that for a few versions now, would be nice to see this fixed.🤷

Participant
January 4, 2025

No news about this yet? i saw the sugestion about Beta but nope still the same problems. Fix this please.

santiagob63652836
Participant
December 26, 2024

Tras actualizar a la ultima version de Photoshop (26.2) el mismo no puede abrir ningún archivo de video con transparencia. En las versiones anteriores permitía abrir sin problema archivos .mov con el codec Apple ProRes 4444. Actualmente es incapaz de abrir estos archivos. Necesito saber si se trata de un bug que van a solucionar o si dejaron de dar soporte a este tipo de archivo. Gracias.

santiagob63652836
Participant
December 26, 2024

After updating to the latest version of Photoshop (26.2), it is no longer able to open any video files with transparency. In previous versions, it could open .mov files with the Apple ProRes 4444 codec without any issues. Currently, it cannot open these files. I need to know if this is a bug that will be fixed or if support for this type of file has been discontinued. Thank you.

jane-e
Community Expert
Community Expert
December 26, 2024

@santiagob63652836 , I've merged your duplicate posts into one thread.

Jane

Participant
December 24, 2024

Hello,
I recently updated Photoshop to 26.1.0.
And when importing .Mov files, these are not showing up and they are transparant in the document.
And photoshop 2024 WAS able to load these files and actually i was able to open them before the last update too. And some of those files have lets say a beating heart like a psd file with nothing around them you just place them were needed and are even changable with styles. a mp4 can not do that.
I know its not the right program to do it with, but for those 2 a 3 times a month i need it its fine and does the job.

Sameer K
Community Manager
Community Manager
December 19, 2024

Hey, @SergioNetg. Thanks for your comment. Have you tested the latest version of Photoshop (beta)? If yes, please share a sample video & the system information from Photoshop & Photoshop (beta) Help > System info > Copy and paste into a text document > Upload and attach here, or send it to me via direct message.

Thanks!

Sameer K

Participant
December 19, 2024

I got the same issue on latest photoshop, Windows 11

Ynakamura
Participating Frequently
December 6, 2024

The same result is obtained with beta(26.3).

1. It takes a long time to load, or it freezes.
2. An empty video layer is created.

At present, the only version that works reliably is 2024 (25.12.0).

Sameer K
Community Manager
Community Manager
December 5, 2024

Hi All! Please test if the issue exists with the latest build of Photoshop Beta. Get Photoshop (beta) from the Apps section > Beta Apps in the Creative Cloud desktop app.

 

Thanks! 
Sameer K