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Inspiring
February 20, 2026

P: PS v27.4 Remove Tool (GenAI: On) is not working and producing artifacts

  • February 20, 2026
  • 68 replies
  • 3594 views

The AI ​​repair brush is not working in version 27.4. An error message appears when I set it to AI ON. When AI is set to AI AUTO, a pattern appears where the brush is supposed to repair.

Please fix this bug.

 

    Pinned Reply By Sameer K

    On Windows, when the username contains non-ASCII / Unicode characters (e.g. ü, é, ñ, or paths like JRGENK~1), AI models used by the Remove Tool and Select Subject / Object Select can't load correctly from the user profile cache path introduced in 27.4. That explains why:
    • Remove Tool fails (program error and/or artifacts)
    • Select Subject shows "Select Subject Classifier model not loaded correctly"
    • It works on 27.2 / 27.3 and often works with a new Windows user account (ASCII username)

    Engineering is working on a fix including Remove Tool, Select Subject, and Select and Mask. 
    **Workaround for affected users:** rename/create a Windows account with ASCII-only characters. Here is a noteworthy set of steps that you can try that has reportedly helped other users: https://community.adobe.com/bug-reports-711/p-ps-v27-4-remove-tool-genai-on-is-not-working-and-producing-artifacts-1550917/index3.html?postid=7524297#post7524297

     

    Thanks!
    Sameer K

    68 replies

    alberto migones
    Participant
    April 5, 2026

    no funciona herramienta selecciona cielo/objeto y herramienta quitar

    Hipop
    Participating Frequently
    April 6, 2026

    Hi ​@alberto migones! (¡Hola Alberto!) It sounds like your Photoshop AI engine is completely blocked from accessing its models. 🛠️

    (Note: I am analyzing this with Google Gemini AI. When 'Select Sky' and 'Remove Tool' both fail, it’s usually because Photoshop 2026 (v27.x) cannot read your Windows User Path due to special characters or accents! 🤖✨)

    Before we go deeper, please check these 2 quick things:

    1️⃣ The 'Shift' Test: Close Photoshop. Hold the SHIFT key and launch it again. Click 'Yes' to skip third-party plugins. Does it work now? 2️⃣ The Folder Check: Go to C:\Users. Do you see a folder with strange symbols or 'gibberish' names (like á) next to your real folder?

    If you see a corrupted folder name, we have a proven fix (the mklink bridge) that worked for users in France, Germany, and Hungary today!

    Please post a screenshot of your C:\Users folder and we will help you fix it in 1 minute. ¡Estamos aquí para ayudar

    RichardN777
    Participating Frequently
    April 3, 2026

    Similar issue on Photoshop 27.5 (Windows 10/11, RTX 3060, 32GB RAM). Remove Tool fails consistently with “Can’t complete request / check internet connection.”
    Works correctly in 26.11.4 on the same system. Appears to be a regression needing attention by the engineers.

    Hipop
    Participating Frequently
    April 5, 2026

    Hi ​@RichardN777! Thank you for sharing your specs and the version details. 🛠️

    Even though your error mentions 'Internet Connection', it is highly likely the exact same Path/Encoding bug we are discussing here. When Photoshop 2026 (v27.x) cannot reach the local AI models due to a corrupted Windows path, it often defaults to this misleading error message.

    (Note: I am using Google Gemini AI to help analyze these patterns across different languages and regions. 🤖✨)

    Before you downgrade, please try these 2 quick tests:

    1️⃣ The 'Shift' Test (Isolation): Close Photoshop. Hold the Shift key and launch it again. Click 'Yes' to skip third-party plugins.

    • If the Remove Tool works now: One of your plugins is causing the conflict.

    • If it still fails: It's almost certainly the Path/Encoding bug we've been solving today.

    2️⃣ The Folder Hunt: Go to C:\Users. Do you see a folder with a strange, corrupted name or symbols next to your real username folder? If you see one, Photoshop is looking for its models in that 'ghost' folder and failing.

    We have successfully fixed this for several users today (from France to Hungary) using the Symbolic Link (mklink) method. If you find a weird folder name, post a screenshot here and we can help you fix it in 1 minute! 🚀🎨

    RichardN777
    Participating Frequently
    April 5, 2026

    Thank you so much for taking the time to help solve the issue. I'll be taking your advice - it could well be a plugin incompatibility.

    AJ1969vsxAuthor
    Inspiring
    April 2, 2026

    Habe heute auch ein Update auf 27.5 gemacht. Das Problem blieb bestehen. Dann den Umleitungspfad in der cmd.exe gemacht, da mein Name ein Ö enthält. Wieder nichts. 

    Dann habe ich den kryptischen Ordner verschoben. Klappt immer noch nicht. Habe dann wieder die 27.3.1 installiert. Der kryptische Ordner hat sich nicht wieder gebildet, aber es klappt.

    Adobe hat irgendwas in den Einstellungen verändert. Wäre echt schön, wenn Adobe das fixen würde und man nicht als User versuchen muss das selber irgendwie wieder geradezubiegen.

    AJ1969vsxAuthor
    Inspiring
    April 3, 2026

    Ist das dann hier mein Problem? 

     

     

    Wäre das dann hier

    Behebung 3: Der System-Info \"Tilde\" (~) Fehler (Fejesjanis .bat-Lösung)

    die Lösung oder kann ich hoffen das Adobe das auch Fixen wird? Es kann doch nicht sein das man als User dann eine selbst definierte „Bastellösung“ erstellen muss, damit Photoshop richtig arbeitet. Wie gesagt, 27.3.1 läuft ohne Probleme.

    Participating Frequently
    April 2, 2026

    Lorsque je veux sélectionner quelque chose avec l'outil sélection d'objets de Photoshop 2026 mis à jour, je reçois le message d'erreur suivant :

    Les objets sélectionnables ne s’éclairent plus en rose.

    Ce problème n'est pas présent sur Photoshop 2025 où cela fonctionne parfaitement.

    J'ai réinstallé Photoshop 2026 et désactivé l'accélération graphique de ma carte RTX 5070 Nvidia, mais rien n'y fait.

    Même la dernière mise à jour de Photoshop 2026 d’aujourd’hui ne règle pas le problème.

    J'ai un processor Intel I913900K et 96 giga de mémoire corsaire vengeance 6600 MHz Cl32 et Windows 11 mis à jour.

    Quelqu'un aurait-il eu un problème similaire?

    Merci d'avance.

    AJ1969vsxAuthor
    Inspiring
    April 2, 2026

    Die Objektauswahl hatte diese Fehlermeldung ja schon in der Version 27.4. In 27.05 lief es bei mir auch nicht.

    enso_photography
    Participating Frequently
    March 25, 2026

    Just wanted to add, I rolled back the update and the earlier version runs perfectly !!! So, what could be the issue with this update ?

    RichardN777
    Participating Frequently
    April 3, 2026

    My very similar experience, as posted above!

    enso_photography
    Participating Frequently
    March 25, 2026

    With the latest update of PS 27.4, I get an error when i try to select a subject . Could not open "Filename" Select Subject Classifier model not loaded correctly. Appreciate any help in solving this issue . Thanks

     

     

    Hipop
    Participating Frequently
    March 25, 2026

    Hi ​@enso_photography ! That error message ('Classifier model not loaded') is the 'smoking gun' 🕵️‍♂️. It happens because Photoshop’s AI engine is trying to reach its model files, but it gets lost due to a Path/Unicode bug.

    Before you give up, please check these 3 solutions in order. One of them will definitely fix it for you:

    📂 Option 1: The "Gibberish Folder" Hunt (Most Likely!)

    This happens if your Windows username has special characters or accents.

    1. Open Windows Explorer and go to C:\Users.

    2. Look closely: Do you see a folder with a strange, corrupted name next to your real folder? (Example: Ensoò instead of Enso).

    3. If you find one: Delete that empty corrupted folder, then open CMD as Administrator and run this 'bridge' command: mklink /d "C:\Users\CORRUPTED_NAME" "C:\Users\YOUR_REAL_NAME" (This forces the AI to find the models in your real folder!)

    🔗 Option 2: The "Tilde" (~) Ghost Path

    Even if you don't see a weird folder, Photoshop might be creating a "Short Name" internally (like ENSO~1) that it can't read.

    1. Go to Photoshop Help -> System Info.

    2. Scroll down to the Temporary File Path. If you see a ~ symbol there, the AI will crash or fail to load.

    3. The Fix: Create a new folder at C:\PS_Temp and use a .bat file to launch Photoshop (see the MASTER GUIDE I posted above for the exact code). This bypasses the bug entirely!

    🛠️ Option 3: The "Shift" Test

    If the paths above look 100% clean, it might be a plugin conflict.

    1. Hold the Shift key while launching Photoshop.

    2. Click Yes to skip third-party plugins.

    3. If the 'Select Subject' works now, one of your plugins is blocking the AI model from loading.

    Please check your C:\Users folder first and let us know if you see that strange name! 🚀🎨

    pasztor.laszlo
    Participating Frequently
    March 31, 2026

    Hi, I have the exact same issue with Remove Tool, and the source of the problem is probably the same:

    • Username: Pásztor László
    • Temporary file path: C:\Users\PSZTOR~1\AppData\Local\Temp\
    • Folder with strange, corrupted name next to my real folder under C:\Users exists.

    I just downgraded Photoshop to a version where this issue was not present, and although you have provided temporary solutions (and big thanks for that!), I hope, this issue will be officially fixed in the next versions, so we can use Photoshop without workarounds.

    Can you please confirm, that this issue will be officially fixed?

    Thank you in advance.

    Hipop
    Participating Frequently
    March 24, 2026

    🚨 MASTER GUIDE: 3 Step-by-Step Ways to Fix the AI / Remove Tool Crash 🚨

    After analyzing multiple System Info logs across this thread (huge thanks to Google Gemini AI for helping spot these hidden patterns! 🤖✨), we found that the Photoshop AI engine crashes mostly due to Plugin Conflicts or Unicode/Path Bugs for international users.

    Here are the 3 specific scenarios and the exact steps to fix them. Try them in this order:

    🛠️ Fix 1: The 'Shift' Test (Isolating Plugin Conflicts)

    Often, older third-party plugins (like Topaz, Nik, etc.) conflict with the new AI engine memory.

    1. Close Photoshop completely.

    2. Press and hold the Shift key on your keyboard, then double-click to launch Photoshop.

    3. A prompt will appear asking: "Skip loading optional and third-party plug-ins?" -> Click Yes.

    4. Create a new document and test the Remove Tool. 👉 Result: If it works, your system is fine! You just need to update, disable, or remove your outdated plugins.

    📂 Fix 2: The Physical "Gibberish" Folder (mklink method)

    If your Windows username contains accented characters (é, ú, ü), the Adobe AI engine might fail to read it and physically create a "corrupted" folder in your system.

    1. Open Windows Explorer and go to C:\Users.

    2. Look for a folder with a strange, corrupted name next to your real folder (e.g., J%C3%BAlia instead of Júlia). Copy that exact strange name.

    3. Click the Windows Start button, type CMD, right-click Command Prompt, and select Run as Administrator.

    4. Paste the following command (replace the names with your actual folder names) and press Enter: mklink /d "C:\Users\PASTE_THE_GIBBERISH_NAME_HERE" "C:\Users\YOUR_REAL_USERNAME" 👉 Result: This creates a bridge so Photoshop doesn't get lost looking for the corrupted folder.

    🔗 Fix 3: The System Info "Tilde" (~) Bug (Fejesjani's .bat Solution)

    ⚠️ IMPORTANT NOTE: Sometimes, the shortened name Photoshop generates with a tilde (~) in its System Info report is completely different from the physical folders you see in Windows! The AI engine instantly crashes when it sees this ~ symbol.

    If you go to Help -> System Info and see a Temporary file path like USER~1, use this brilliant workaround provided by @Fejesjani:

    1. Go to your C: drive and create a new, empty folder named PS_Temp (so the path is C:\PS_Temp).

    2. Open the standard Windows Notepad app.

    3. Copy and paste this exact code into Notepad (Make sure to change YOUR_REAL_USERNAME to your actual folder name):

    DOS

     

    SET TEMP=C:\PS_Temp
    SET TMP=C:\PS_Temp
    SET USERPROFILE=C:\Users\YOUR_REAL_USERNAME
    start "" "C:\Program Files\Adobe\Adobe Photoshop (Beta)\Photoshop.exe"
    1. Go to File -> Save As. Name the file PhotoshopFix.bat and save it to your Desktop.

    2. Double-click this new .bat file whenever you want to use Photoshop. 👉 Result: This forces Photoshop to open in a perfectly clean environment, completely bypassing the ~ bug!

    ​​@Sameer K  (Adobe Team) - Could you please Highlight/Pin this post?
    It will help users resolve their crashes immediately while the engineering team works on a permanent patch for these Path/Plugin issues.
    Thank you!

    @FrancoJulia

     

    Hi @FrancoJulia! Please take a close look at Solution #3 in the master guide I just posted above. 👆✨

    The reason this is the fix for you is that your System Info showed a path with a tilde (the ~ symbol). Even though you don't see that symbol in your regular folders, Photoshop's AI engine creates that 'short name' internally and then crashes because it can't read it.

    By using the .bat file method in Solution #3, you are basically forcing Photoshop to ignore that broken path and use a clean one instead. It’s the most reliable way to bypass the accent in your name (ú) and the tilde bug at the same time! 🚀🛠️

    Let me know if you need help setting it up!

    Hipop
    Participating Frequently
    March 24, 2026

    I forget to mention in number 2 that we need to delet the folder

    Here is the correct one

     

    🚨 MASTER GUIDE: 3 Step-by-Step Ways to Fix the Photoshop AI / Remove Tool Crash 🚨

    After analyzing multiple System Info logs across this thread (huge thanks to Google Gemini AI for helping spot these hidden patterns! 🤖✨), we found that the Photoshop AI engine crashes mostly due to Plugin Conflicts or Unicode/Path Bugs for international users.

    Here are the 3 specific scenarios and the exact steps to fix them. Try them in this order:

    🛠️ Fix 1: The 'Shift' Test (Isolating Plugin Conflicts)

    Often, older third-party plugins (like Topaz, Nik, etc.) conflict with the new AI engine memory.

    1. Close Photoshop completely.

    2. Press and hold the Shift key on your keyboard, then double-click to launch Photoshop.

    3. A prompt will appear asking: "Skip loading optional and third-party plug-ins?" -> Click Yes.

    4. Create a new document and test the Remove Tool. 👉 Result: If it works, your system is fine! You just need to update, disable, or remove your outdated plugins.

    📂 Fix 2: The Physical "Gibberish" Folder (mklink method)

    If your Windows username contains accented characters (é, ú, ü, ç), the Adobe AI engine might fail to read it and physically create a "corrupted" folder in your system.

    1. Open Windows Explorer and go to C:\Users.

    2. Look for a folder with a strange, corrupted name next to your real folder (e.g., Françoise or J%C3%BAlia).

    3. ⚠️ CRITICAL STEP: Delete that empty corrupted folder first! (Windows cannot create a bridge if the folder already exists).

    4. Click the Windows Start button, type CMD, right-clic Command Prompt, and select Run as Administrator.

    5. Paste the following command (replace with your actual folder names) and press Enter: mklink /d "C:\Users\THE_CORRUPTED_NAME" "C:\Users\YOUR_REAL_USERNAME" 👉 Result: This creates a symbolic link bridge so Photoshop doesn't get lost looking for the corrupted folder.

    🔗 Fix 3: The System Info "Tilde" (~) Bug (Fejesjani's .bat Solution)

    ⚠️ IMPORTANT NOTE: Sometimes, the shortened name Photoshop generates with a tilde (~) in its System Info report (e.g., USER~1) is completely different from the physical folders you see in Windows! The AI engine instantly crashes when it encounters this ~ symbol.

    If you go to Help -> System Info and see a Temporary file path like USER~1, use this workaround:

    1. Go to your C: drive and create a new, empty folder named PS_Temp (path: C:\PS_Temp).

    2. Open the Windows Notepad app.

    3. Copy and paste this exact code (change YOUR_REAL_USERNAME to your folder name):

    DOS

     

    SET TEMP=C:\PS_Temp
    SET TMP=C:\PS_Temp
    SET USERPROFILE=C:\Users\YOUR_REAL_USERNAME
    start "" "C:\Program Files\Adobe\Adobe Photoshop (Beta)\Photoshop.exe"
    1. Go to File -> Save As. Name it PhotoshopFix.bat and save it to your Desktop.

    2. Double-click this file whenever you want to use Photoshop. 👉 Result: This bypasses the ~ bug entirely by creating a clean environment.

    @Sameer K  - Could you please Highlight/Pin this post? It covers all 3 known scenarios (Plugins, UTF-8 paths, and 8.3 Short Paths) and will help users resolve their crashes immediately while the team works on a permanent patch. Thank you! 🛠️✨

    @FrancoJulia Hi @FrancoJulia! Please take a close look at Solution #3 above. 👆 The reason this is the fix for you is that your System Info showed a path with a tilde (the ~ symbol). Even though you don't see that symbol in your regular folders, Photoshop's AI engine creates that 'short name' internally and then crashes. By using the .bat file method in Solution #3, you are forcing Photoshop to ignore that broken path and use a clean one instead. 🚀🛠️

    Known Participant
    March 19, 2026

    I used a bigger brush size and it worked.

    DhandaNot
    Claire H.
    Community Manager
    Community Manager
    March 18, 2026

    Hi ​@DhandaNot, Thanks for reporting this; however, we can use some more information to try to replicate the issue. Can you send your system info, a screen recording of the issue, and a numbered list of the exact steps needed to replicate it? You can find your system info by going to Help > System Info, copying and pasting it into a text file, and attaching it here. You can reference how to write a bug report here: 

    Please don’t hesitate to reach out if you have any questions. Thanks! ^CH

    Known Participant
    March 19, 2026

    The problem has happened again. This time even the bigger brush did not help. I use the Remove tool and applied the brush on what I wanted to remove after a long wait where PS pretended to work on the request, but finally threw this up.

     

    This is the Sys info you requested.
     

     

     

    This is the sys info from Photoshop.

     

    Adobe Photoshop Version: 27.5.0 20260316.m.3464 eb0251b  x64 (beta, PublicBeta)
    Number of Launches: 25
    Operating System: Windows 11 64-bit
    Version: 11 or greater 10.0.26200.8037
    System architecture: Intel CPU Family:6, Model:14, Stepping:13, AVX2, HyperThreading
    Physical processor count: 8
    Logical processor count: 16
    Processor speed: 2400 MHz
    Built-in memory: 130819 MB
    Free memory: 83921 MB
    Memory available to Photoshop: 103631 MB
    Memory used by Photoshop: 70 %
    Crash Handler: Adobe
    DCX Version: 9.22.0
    SAM SDK Version: 15.1.0
    ACP.local Status:
     - SDK Version: 5.11.0
     - Core Sync Status: Reachable and compatible
     - Core Sync Running: 7.8.10.1
     - Min Core Sync Required: 4.3.66.28
    Live Edit Client SDK Version: v6.1.1
    Adobe Firefly: Please use any generative AI feature to view the latest version.
    OpenColorIO version: 2.4.2
    C2PA library version: Adobe CAI SDK: adobe_api/1.22.3
    NGL Version: 1.42.0.5
    Sophia Info:
     - Ps_Feature_Flag, Feature Flag URL (AEM) campaignID:0b195693-efd0-468c-b67e-c586fb3a69fd#3edb1997-bf0a-435c-a254-129f5aa290ac::: variationID:b8286d65-7e32-47aa-a92f-ef01b6bfca5c-0:::20e1f751-73e9-4907-a31a-e02d12916b40#ddf8400b-3f21-4b8e-be2b-c9272c2bf749, ebe3331f-97a2-490f-ad79-f82c4e276844#1e90c2b0-4ad9-4aeb-af16-9be201be6095::::::a60198dc-a2d7-402d-b900-5bb6cb6f8a3d
    Chalkboard: Enabled.
    Chalkboard Doc Create: Disabled.
    D3D12Warp renderer: Disabled.
    Precise Color Management for HDR Display: Disabled.
    Alias Layers: Disabled.
    Highbeam: Enabled.
    Image tile size: 1024K
    Image cache levels: 4
    Font Preview: Large
    HarfBuzz Version: 11.0.0
    TextEngine: ATE 7.11.0 (9f0ecee)
     ======= GPU
    Native API stable: True
    OpenCL API stable: True
    GPUDeny:               0
    GPUForce:              0
    useGPU:                1
    useOpenCL:             1
    isGPUCapable:          1
    isGPUAllowed:          1
    GPUName:               NVIDIA Quadro RTX 3000
    GPUVendor:             NVIDIA
    NVIDIA Quadro RTX 3000  UNKNOWN, NVIDIA
    Intel(R) UHD Graphics 630  INTEL_UHD_GRAPHICS_630, INTEL
    IsNativeGPUCapable:    1
    IsOpenCLGPUCapable:    1
    HasSufficientRAM:      1
      GPU accessible RAM:                 5,955 MB
      Required GPU accessible RAM:        1,500 MB
    UseGraphicsProcessorChecked:   1
    UseOpenCLChecked:              1
    Windows remote desktop:  0
    Windows available feature level:     12.2
    Windows required feature level:      12.0
    Windows has required feature level:  1
    Display: 1
      Display Bounds: (0, 0) -> (2048, 1152)
      Display scale: 1
      Main Display
      Display Type: SDR
      Display Profile: sRGB display profile with display hardware configuration data derived from calibration
    Display: 2
      Display Bounds: (11, -1080) -> (1931, 0)
      Display scale: 1
      Display Type: SDR
      Display Profile: sRGB display profile with display hardware configuration data derived from calibration
     ------- Sniffer output
    [0 ms]
      Launch GPUSnifferThread

    [1 ms]
      Start RunAllAPIs

    [1 ms]
      C:\Program Files\Adobe\Adobe Photoshop (Beta)\sniffer.exe -baseTimeMS=521759814 -comment=Photoshop Version: Adobe Photoshop 27.5.0 20260316.m.3464 eb0251b x64

    [2 ms]
      Start GetSnifferResult

    [5631 ms]
      Start sniffer 2026-03-19 21:05:22
      # Photoshop Version: Adobe Photoshop 27.5.0 20260316.m.3464 eb0251b x64
      C:\Program Files\Adobe\Adobe Photoshop (Beta)\sniffer.exe -baseTimeMS=521759814 -comment=Photoshop Version: Adobe Photoshop 27.5.0 20260316.m.3464 eb0251b x64
      
      {120 ms}
      Start platform native
        # displays:                   2
        Display 0
          Display:                      \\.\DISPLAY1
          Main:                         TRUE
          Built in:                     FALSE
          Stereo:                       FALSE
          Bounds:                       (0, 0) -> (2,048, 1,152)
          Dimensions:                   (2,048 1,152)
          Display scale:                1
          Physical size:                (0 0)
          Pixel size:                   (0 0)
          Dynamic range:                (0 1)
          Attached Device:              (DeviceID name=NVIDIA Quadro RTX 3000 index=0)
        
        Display 1
          Display:                      \\.\DISPLAY4
          Main:                         FALSE
          Built in:                     FALSE
          Stereo:                       FALSE
          Bounds:                       (11, -1,080) -> (1,931, 0)
          Dimensions:                   (1,920 1,080)
          Display scale:                1
          Physical size:                (0 0)
          Pixel size:                   (0 0)
          Dynamic range:                (0 1)
          Attached Device:              (DeviceID name=NVIDIA Quadro RTX 3000 index=0)
        
        # devices:                    2
        Device 0
          Name:                         NVIDIA Quadro RTX 3000
          Preferred:                    TRUE
          Power Envelope:               UNKNOWN
          Attachment:                   UNKNOWN
          # attached displays:          2
            \\.\DISPLAY1
            \\.\DISPLAY4
          GPU accessible RAM:                5,955 MB
          VRAM:                              5,955 MB
          Dedicated System RAM:                  0 MB
          Shared System RAM:                68,586 MB
          API version:                  12.2 (12.2)
          Device version:               12.0 (12.0)
          Vendor name:                  NVIDIA
          Driver date:                  2025-10-29  000000.000000-000
          Driver age:                   5 months
          Driver version:               32.0.15.8180
          Supports UMA:                 UNSUPPORTED
          D3D-ID:                       7990
        
        Device 1
          Name:                         Intel(R) UHD Graphics 630
          Preferred:                    FALSE
          Power Envelope:               UNKNOWN
          Attachment:                   UNKNOWN
          # attached displays:          0
          GPU accessible RAM:               68,714 MB
          VRAM:                                128 MB
          Dedicated System RAM:                  0 MB
          Shared System RAM:                68,586 MB
          API version:                  12.2 (12.2)
          Device version:               12.0 (12.0)
          Vendor name:                  INTEL
          Model:                        INTEL_UHD_GRAPHICS_630
          Driver date:                  2025-08-28  000000.000000-000
          Driver age:                   7 months
          Driver version:               31.0.101.2137
          Supports UMA:                 SUPPORTED
          D3D-ID:                       16027
      End platform native
      {4227 ms}
      
      {4227 ms}
      Start platform OpenCL
        # displays:                   0
        
        # devices:                    2
        Device 0
          Name:                         Quadro RTX 3000
          Preferred:                    TRUE
          Power Envelope:               DISCRETE
          Attachment:                   UNKNOWN
          # attached displays:          0
          GPU accessible RAM:                6,442 MB
          VRAM:                              6,442 MB
          Dedicated System RAM:                  0 MB
          Shared System RAM:                     0 MB
          API version:                  3.0 (OpenCL 3.0 CUDA)
          Device version:               3.0 (OpenCL 3.0 CUDA)
          Vendor name:                  NVIDIA
          Driver date:                  UNKNOWN
          Driver age:                   UNKNOWN
          Driver version:               UNKNOWN
          Bandwidth:                    273 GB / s
          Compute score:                1,695.43
          Device name string:           Quadro RTX 3000
          Device vendor string:         NVIDIA Corporation
          Platform name string:         NVIDIA CUDA 
          Platform vendor string:       NVIDIA Corporation
        
        Device 1
          Name:                         Intel(R) UHD Graphics 630
          Preferred:                    FALSE
          Power Envelope:               INTEGRATED
          Attachment:                   UNKNOWN
          # attached displays:          0
          GPU accessible RAM:               54,869 MB
          VRAM:                             54,869 MB
          Dedicated System RAM:                  0 MB
          Shared System RAM:                     0 MB
          API version:                  3.0 (OpenCL 3.0 )
          Device version:               3.0 (OpenCL 3.0 NEO )
          Vendor name:                  INTEL
          Model:                        INTEL_UHD_GRAPHICS_630
          Driver date:                  UNKNOWN
          Driver age:                   UNKNOWN
          Driver version:               UNKNOWN
          Bandwidth:                    25 GB / s
          Compute score:                200.867
          Device name string:           Intel(R) UHD Graphics 630
          Device vendor string:         Intel(R) Corporation
          Platform name string:         Intel(R) OpenCL HD Graphics
          Platform vendor string:       Intel(R) Corporation
      End platform OpenCL
      {5522 ms}
      
      Exit code kExitNormal
      End sniffer 2026-03-19 21:05:27
    [kStatusNormal, kExitNormal]

    [5631 ms]
      Finish RunAllAPIs

    [5636 ms]
      Finish GetSnifferResult

     ------- Sniffer output
     ======= GPU
    License Type: Subscription
    Serial number: 96040210937888912162
    GUIDBucket: 
    Composite Core GPU (comp_core_gpu): on 
    Composite Core Threads (MultithreadedCompositing): on 
    Composite Core UI (CompositingDocumentTabUI): off 
    Composite Core Feature Prefs (CompCoreFeaturePrefs): off 

    Application folder: C:\Program Files\Adobe\Adobe Photoshop (Beta)\
    Temporary file path: C:\Users\Shekhar\AppData\Local\Temp\
    Photoshop scratch has async I/O enabled
    Scratch volume(s):
      Startup, 951.5G, 397.0G free
    Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop (Beta)\Required\Plug-ins\
    Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop (Beta)\Plug-ins\

    Installed components:
       ACE.dll   ACE 2026/02/11-19:07:02   26.G.19edab9   26.G.19edab9
       act_tracing.dll   Adobe Common Toolkit   1.0.70   
       AdobeGrowthSDK.dll   Adobe Growth SDK   1.4.0.206   
       AdobeLinguistic.dll   Adobe Linguistic Library   69ef127   
       AdobeOwl.dll   Adobe Owl   5.5.0   
       AdobePDFL.dll   PDFL 2026/02/12-19:07:08   26.G.5c31fc3   26.G.5c31fc3
       AdobePIP.dll   Adobe Product Improvement Program   8.2.0.16   
       AdobeSVGAGM.dll   AdobeSVGAGM   26.G.76b11ac   26.G.76b11ac
       AdobeXMP.dll   Adobe XMP Core 2025/12/08-20:50:21   25.G.d20e466   25.G.d20e466
       AdobeXMPFiles.dll   Adobe XMP Files 2025/12/08-20:50:21   25.G.d20e466   25.G.d20e466
       AGM.dll   AGM 2026/02/11-19:07:02   26.G.19edab9   26.G.19edab9
       AID.dll   AID DLL   1.0.0.58   
       AIDE.dll   AIDE 2026/03/12-05:14:21   26.G.bfbed8d   26.G.bfbed8d
       aifm.dll   AIFM   1.0   23.68434
       AILib.dll   Adobe Illustrator 2026   30.0.0   
       aiport.dll   AIPort   1.0   23.68434
       ARE.dll   ARE 2026/02/11-19:07:02   26.G.19edab9   26.G.19edab9
       AXE8SharedExpat.dll   AXE8SharedExpat 2025/12/15-18:34:26   25.G.64f06ab   25.G.64f06ab
       AXEDOMCore.dll   AXEDOMCore 2025/12/15-18:34:26   25.G.64f06ab   25.G.64f06ab
       BIB.dll   BIB 2026/02/11-19:07:02   26.G.19edab9   26.G.19edab9
       BIBUtils.dll   BIBUtils 2026/02/11-19:07:02   26.G.19edab9   26.G.19edab9
       concrt140.dll   Microsoft® Visual Studio®   14.42.34438.0   
       CoolType.dll   CoolType 2026/02/11-19:07:02   26.G.19edab9   26.G.19edab9
       CRClient.dll   Adobe Crash Reporter Client DLL   26.5.0.202506270759_7140322   
       cudart64_12.dll   NVIDIA CUDA 12.4.127 Runtime   6,14,11,12040   
       DirectML.dll   DirectML Redistributable Library   1.15.4+241025-1615.1.dml-1.15.fac7597   
       dnssd.dll   Bonjour   3,0,0,2   
       dvaaccelerate.dll   Adobe DVA 2025   25.2.0   
       dvaadameve.dll   Adobe DVA 2025   25.2.0   
       dvaappsupport.dll   Adobe DVA 2025   25.2.0   
       dvaaudiodevice.dll   Adobe DVA 2025   25.2.0   
       dvaaudiotoolkit.dll   Adobe DVA 2025   25.2.0   
       dvacore.dll   Adobe DVA 2025   25.2.0   
       dvacrashhandler.dll   Adobe DVA 2025   25.2.0   
       dvaevefactory.dll   Adobe DVA 2025   25.2.0   
       dvamarshal.dll   Adobe DVA 2025   25.2.0   
       dvamediatypes.dll   Adobe DVA 2025   25.2.0   
       dvametadata.dll   Adobe DVA 2025   25.2.0   
       dvametadataapi.dll   Adobe DVA 2025   25.2.0   
       dvametadataUI.dll   Adobe DVA 2025   25.2.0   
       dvanet.dll   Adobe DVA 2025   25.2.0   
       dvaplayer.dll   Adobe DVA 2025   25.2.0   
       dvascripting.dll   Adobe DVA 2025   25.2.0   
       dvastorage.dll   Adobe DVA 2025   25.2.0   
       dvatemporalxmp.dll   Adobe DVA 2025   25.2.0   
       dvatransport.dll   Adobe DVA 2025   25.2.0   
       dvaui.dll   Adobe DVA 2025   25.2.0   
       dvauxphost.dll   Adobe DVA 2025   25.2.0   
       dvauxpui.dll   Adobe DVA 2025   25.2.0   
       dvavulcansupport.dll   Adobe DVA 2025   25.2.0   
       dvaworkspace.dll   Adobe DVA 2025   25.2.0   
       dynamic-torqnative.dll   Unified Extensibility Platform   uxp-9.2.0-uxp   
       dynamiclink.dll   Adobe DVA 2025   25.2.0   
       ExtendScript.dll   ExtendScript 2022/08/18-12:50:45   82.4   82.4
       filterport.dll   FilterPort   1.1   BUILDVERSION
       icucnv77.dll   International Components for Unicode    Build 14.3.3.9087c7c   
       icuin77.dll   International Components for Unicode    Build 14.3.3.9087c7c   
       icuuc77.dll   International Components for Unicode    Build 14.3.3.9087c7c   
       ippcc.dll   ippCC. Intel(R) Integrated Performance Primitives. Color Conversion.   2021.6 (r0xbffe3c5b)   
       ippcck0.dll   ippCC. Intel(R) Integrated Performance Primitives. Color Conversion.   2021.6 (r0xbffe3c5b)   
       ippccl9.dll   ippCC. Intel(R) Integrated Performance Primitives. Color Conversion.   2021.6 (r0xbffe3c5b)   
       ippccy8.dll   ippCC. Intel(R) Integrated Performance Primitives. Color Conversion.   2021.6 (r0xbffe3c5b)   
       ippcore.dll   core. Intel(R) Integrated Performance Primitives. Core Library.   2021.6 (r0xbffe3c5b)   
       ippcv.dll   ippCV. Intel(R) Integrated Performance Primitives. Computer Vision.   2021.6 (r0xbffe3c5b)   
       ippcvk0.dll   ippCV. Intel(R) Integrated Performance Primitives. Computer Vision.   2021.6 (r0xbffe3c5b)   
       ippcvl9.dll   ippCV. Intel(R) Integrated Performance Primitives. Computer Vision.   2021.6 (r0xbffe3c5b)   
       ippcvy8.dll   ippCV. Intel(R) Integrated Performance Primitives. Computer Vision.   2021.6 (r0xbffe3c5b)   
       ippi.dll   ippIP. Intel(R) Integrated Performance Primitives. Image Processing.   2021.6 (r0xbffe3c5b)   
       ippik0.dll   ippIP. Intel(R) Integrated Performance Primitives. Image Processing.   2021.6 (r0xbffe3c5b)   
       ippil9.dll   ippIP. Intel(R) Integrated Performance Primitives. Image Processing.   2021.6 (r0xbffe3c5b)   
       ippiy8.dll   ippIP. Intel(R) Integrated Performance Primitives. Image Processing.   2021.6 (r0xbffe3c5b)   
       ipps.dll   ippSP. Intel(R) Integrated Performance Primitives. Signal Processing.   2021.6 (r0xbffe3c5b)   
       ippsk0.dll   ippSP. Intel(R) Integrated Performance Primitives. Signal Processing.   2021.6 (r0xbffe3c5b)   
       ippsl9.dll   ippSP. Intel(R) Integrated Performance Primitives. Signal Processing.   2021.6 (r0xbffe3c5b)   
       ippsy8.dll   ippSP. Intel(R) Integrated Performance Primitives. Signal Processing.   2021.6 (r0xbffe3c5b)   
       ippvm.dll   ippVM. Intel(R) Integrated Performance Primitives. Vector Math.   2021.6 (r0xbffe3c5b)   
       ippvmk0.dll   ippVM. Intel(R) Integrated Performance Primitives. Vector Math.   2021.6 (r0xbffe3c5b)   
       ippvml9.dll   ippVM. Intel(R) Integrated Performance Primitives. Vector Math.   2021.6 (r0xbffe3c5b)   
       ippvmy8.dll   ippVM. Intel(R) Integrated Performance Primitives. Vector Math.   2021.6 (r0xbffe3c5b)   
       JP2KLib.dll   JP2KLib 2025/12/10-16:41:35   25.G.5526fbf   25.G.5526fbf
       libcrypto-3-x64.dll   The OpenSSL Toolkit   3.0.18   
       libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)   
       libiomp5md.dll   Intel(R) OpenMP* Runtime Library   5.0   
       libmmd.dll   Intel(R) C/C++/Fortran Compiler   Mainline   
       libssl-3-x64.dll   The OpenSSL Toolkit   3.0.18   
       LogSession.dll   LogSession   8.2.0.16   
       mediacoreif.dll   Adobe DVA 2025   25.2.0   
       mfc140.dll   Microsoft® Visual Studio®   14.42.34438.0   
       mfc140chs.dll   Microsoft® Visual Studio®   14.42.34438.0   
       mfc140cht.dll   Microsoft® Visual Studio®   14.42.34438.0   
       mfc140deu.dll   Microsoft® Visual Studio®   14.42.34438.0   
       mfc140enu.dll   Microsoft® Visual Studio®   14.42.34438.0   
       mfc140esn.dll   Microsoft® Visual Studio®   14.42.34438.0   
       mfc140fra.dll   Microsoft® Visual Studio®   14.42.34438.0   
       mfc140ita.dll   Microsoft® Visual Studio®   14.42.34438.0   
       mfc140jpn.dll   Microsoft® Visual Studio®   14.42.34438.0   
       mfc140kor.dll   Microsoft® Visual Studio®   14.42.34438.0   
       mfc140rus.dll   Microsoft® Visual Studio®   14.42.34438.0   
       mfc140u.dll   Microsoft® Visual Studio®   14.42.34438.0   
       mfcm140.dll   Microsoft® Visual Studio®   14.42.34438.0   
       mfcm140u.dll   Microsoft® Visual Studio®   14.42.34438.0   
       Microsoft.AI.MachineLearning.dll   Microsoft® Windows® Operating System   1.23.0   
       mkl_avx2.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1   
       mkl_avx512.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1   
       mkl_core.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1   
       mkl_def.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1   
       mkl_mc3.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1   
       mkl_sequential.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1   
       mkl_vml_avx2.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1   
       mkl_vml_avx512.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1   
       mkl_vml_def.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1   
       mkl_vml_mc3.2.dll   Intel(R) oneAPI Math Kernel Library   2022.1   
       MPS.dll   MPS 2026/02/12-19:07:08   26.G.a2361eb   26.G.a2361eb
       msvcp140.dll   Microsoft® Visual Studio®   14.42.34438.0   
       msvcp140_1.dll   Microsoft® Visual Studio®   14.42.34438.0   
       msvcp140_2.dll   Microsoft® Visual Studio®   14.42.34438.0   
       msvcp140_atomic_wait.dll   Microsoft® Visual Studio®   14.42.34438.0   
       msvcp140_codecvt_ids.dll   Microsoft® Visual Studio®   14.42.34438.0   
       onnxruntime.dll   Microsoft® Windows® Operating System   1.23.0   
       onnxruntime_providers_openvino.dll   Microsoft® Windows® Operating System   1.23.0   
       onnxruntime_providers_shared.dll   Microsoft® Windows® Operating System   1.23.0   
       opencv_world4110.dll   OpenCV library   4.11.0   
       openvino.dll   OpenVINO toolkit   2025.2.1-19180-b76ccb46ae6-epalmer/2025_2_patch_mem_weights   
       openvino_auto_batch_plugin.dll   OpenVINO toolkit   2025.2.1-19180-b76ccb46ae6-epalmer/2025_2_patch_mem_weights   
       openvino_auto_plugin.dll   OpenVINO toolkit   2025.2.1-19180-b76ccb46ae6-epalmer/2025_2_patch_mem_weights   
       openvino_c.dll   OpenVINO toolkit   2025.2.1-19180-b76ccb46ae6-epalmer/2025_2_patch_mem_weights   
       openvino_hetero_plugin.dll   OpenVINO toolkit   2025.2.1-19180-b76ccb46ae6-epalmer/2025_2_patch_mem_weights   
       openvino_intel_cpu_plugin.dll   OpenVINO toolkit   2025.2.1-19180-b76ccb46ae6-epalmer/2025_2_patch_mem_weights   
       openvino_intel_gpu_plugin.dll   OpenVINO toolkit   2025.2.1-19180-b76ccb46ae6-epalmer/2025_2_patch_mem_weights   
       openvino_intel_npu_plugin.dll   OpenVINO toolkit   2025.2.1-19180-b76ccb46ae6-epalmer/2025_2_patch_mem_weights   
       openvino_onnx_frontend.dll   OpenVINO toolkit   2025.2.1-19180-b76ccb46ae6-epalmer/2025_2_patch_mem_weights   
       pdfport.dll   PDFPort 2020/11/19-11:34:27   79.625377   79.625377
       Plugin.dll   Adobe Photoshop 2026   27.5   
       PlugPlugExternalObject.dll   Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit)   12.0.0   
       PlugPlugOwl.dll   Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)   12.0.0.14   
       PSCloud.dll                                                   1.0.0.1   
       PSRes.dll   Adobe Photoshop 2026   27.5   
       PSViews.dll   Adobe Photoshop 2026   27.5   
       ScCore.dll   ScCore 2022/08/18-12:50:45   82.4   82.4
       SVGRE.dll   SVGRE   26.G.140a2f3   26.G.140a2f3
       svml_dispmd.dll   Intel(R) C/C++/Fortran Compiler   Mainline   
       vcamp140.dll   Microsoft® Visual Studio®   14.42.34438.0   
       vccorlib140.dll   Microsoft® Visual Studio®   14.42.34438.0   
       vcomp140.dll   Microsoft® Visual Studio®   14.42.34438.0   
       vcruntime140.dll   Microsoft® Visual Studio®   14.42.34438.0   
       vcruntime140_1.dll   Microsoft® Visual Studio®   14.42.34438.0   
       vcruntime140_threads.dll   Microsoft® Visual Studio®   14.42.34438.0   
       VulcanControl.dll   Vulcan Application Control Library   7.2.0.34   
       VulcanMessage5.dll   Vulcan Message Library   7.2.0.34   
       WinRTSupport.dll   Adobe Photoshop Windows RT Support   1.0.1.0   
       Unified Extensibility Platform  uxp-9.2.0-uxp
       UPIC  2.6.0


    Required plugins:

       Accented Edges 27.5 - from the file “Filter Gallery.8bf”
       Adaptive Wide Angle 27.5 - from the file “Adaptive Wide Angle.8bf”
       Angled Strokes 27.5 - from the file “Filter Gallery.8bf”
       Average 27.5 - from the file “Average.8bf”
       Bas Relief 27.5 - from the file “Filter Gallery.8bf”
       BMP 27.5 - from the file “Standard MultiPlugin.8bf”
       Camera Raw 18.2.2 - from the file “Camera Raw.8bi”
       Camera Raw Filter 18.2.2 - from the file “Camera Raw.8bi”
       Chalk && Charcoal 27.5 - from the file “Filter Gallery.8bf”
       Charcoal 27.5 - from the file “Filter Gallery.8bf”
       Chrome 27.5 - from the file “Filter Gallery.8bf”
       Cineon 27.5 - from the file “Cineon.8bi”
       Clouds 27.5 - from the file “Clouds.8bf”
       Color Halftone 27.5 - from the file “Standard MultiPlugin.8bf”
       Colored Pencil 27.5 - from the file “Filter Gallery.8bf”
       Conté Crayon 27.5 - from the file “Filter Gallery.8bf”
       Craquelure 27.5 - from the file “Filter Gallery.8bf”
       Crop and Straighten Photos 27.5 - from the file “CropPhotosAuto.8li”
       Crop and Straighten Photos Filter 27.5 - from the file “Standard MultiPlugin.8bf”
       Crosshatch 27.5 - from the file “Filter Gallery.8bf”
       Crystallize 27.5 - from the file “Standard MultiPlugin.8bf”
       Cutout 27.5 - from the file “Filter Gallery.8bf”
       Dark Strokes 27.5 - from the file “Filter Gallery.8bf”
       De-Interlace 27.5 - from the file “Standard MultiPlugin.8bf”
       Dicom 27.5 - from the file “Dicom.8bi”
       Difference Clouds 27.5 - from the file “Clouds.8bf”
       Diffuse Glow 27.5 - from the file “Filter Gallery.8bf”
       Displace 27.5 - from the file “Standard MultiPlugin.8bf”
       Dry Brush 27.5 - from the file “Filter Gallery.8bf”
       Entropy 27.5 - from the file “statistics.8ba”
       Export Color Lookup Tables 27.5 - from the file “Export3DLUT.8be”
       Extrude 27.5 - from the file “Standard MultiPlugin.8bf”
       Fibers 27.5 - from the file “Standard MultiPlugin.8bf”
       Film Grain 27.5 - from the file “Filter Gallery.8bf”
       Filter Gallery 27.5 - from the file “Filter Gallery.8bf”
       Fresco 27.5 - from the file “Filter Gallery.8bf”
       GigapixelApplyImageDataFilter NO VERSION - from the file “TopazGigapixelAIApply.8bf”
       GigapixelGatherImageDataFilter NO VERSION - from the file “TopazGigapixelAIGather.8bf”
       Glass 27.5 - from the file “Filter Gallery.8bf”
       Glowing Edges 27.5 - from the file “Filter Gallery.8bf”
       Grain 27.5 - from the file “Filter Gallery.8bf”
       Graphic Pen 27.5 - from the file “Filter Gallery.8bf”
       Halftone Pattern 27.5 - from the file “Filter Gallery.8bf”
       Halide Bottlenecks 27.5 - from the file “HalideBottlenecks.8bx”
       HDRMergeUI 27.5 - from the file “HDRMergeUI.8bf”
       HSB/HSL 27.5 - from the file “Standard MultiPlugin.8bf”
       IFF Format 27.5 - from the file “Standard MultiPlugin.8bf”
       Ink Outlines 27.5 - from the file “Filter Gallery.8bf”
       JPEG 2000 27.5 - from the file “JPEG2000.8bi”
       Kurtosis 27.5 - from the file “statistics.8ba”
       Lens Blur 27.5 - from the file “Lens Blur.8bf”
       Lens Correction 27.5 - from the file “Lens Correction.8bf”
       Lens Flare 27.5 - from the file “Standard MultiPlugin.8bf”
       Liquify 27.5 - from the file “Liquify.8bf”
       Matlab Operation 27.5 - from the file “ChannelPort.8bf”
       Maximum 27.5 - from the file “statistics.8ba”
       Mean 27.5 - from the file “statistics.8ba”
       Measurement Core 27.5 - from the file “MeasurementCore.8me”
       Median 27.5 - from the file “statistics.8ba”
       Mezzotint 27.5 - from the file “Standard MultiPlugin.8bf”
       Minimum 27.5 - from the file “statistics.8ba”
       Mosaic Tiles 27.5 - from the file “Filter Gallery.8bf”
       Multiprocessor Support 27.5 - from the file “MultiProcessor Support.8bx”
       Neon Glow 27.5 - from the file “Filter Gallery.8bf”
       Note Paper 27.5 - from the file “Filter Gallery.8bf”
       NTSC Colors 27.5 - from the file “NTSC Colors.8bf”
       Ocean Ripple 27.5 - from the file “Filter Gallery.8bf”
       OpenEXR 27.5 - from the file “Standard MultiPlugin.8bf”
       Paint Daubs 27.5 - from the file “Filter Gallery.8bf”
       Palette Knife 27.5 - from the file “Filter Gallery.8bf”
       Parametric Filter NO VERSION - from the file “MaterialFilter.8bf”
       Patchwork 27.5 - from the file “Filter Gallery.8bf”
       Paths to Illustrator 27.5 - from the file “Standard MultiPlugin.8bf”
       PCX 27.5 - from the file “PCX.8bi”
       Photocopy 27.5 - from the file “Filter Gallery.8bf”
       Picture Package Filter 27.5 - from the file “ChannelPort.8bf”
       Pinch 27.5 - from the file “Standard MultiPlugin.8bf”
       Pixar 27.5 - from the file “Pixar.8bi”
       Plaster 27.5 - from the file “Filter Gallery.8bf”
       Plastic Wrap 27.5 - from the file “Filter Gallery.8bf”
       Pointillize 27.5 - from the file “Standard MultiPlugin.8bf”
       Polar Coordinates 27.5 - from the file “Standard MultiPlugin.8bf”
       Portable Bit Map 27.5 - from the file “PBM.8bi”
       Poster Edges 27.5 - from the file “Filter Gallery.8bf”
       Radial Blur 27.5 - from the file “Standard MultiPlugin.8bf”
       Radiance 27.5 - from the file “Radiance.8bi”
       Range 27.5 - from the file “statistics.8ba”
       Render Color Lookup Grid 27.5 - from the file “Export3DLUT.8be”
       Reticulation 27.5 - from the file “Filter Gallery.8bf”
       Ripple 27.5 - from the file “Standard MultiPlugin.8bf”
       Rough Pastels 27.5 - from the file “Filter Gallery.8bf”
       Save for Web 27.5 - from the file “Save for Web.8be”
       Save for Web Drover 27.5 - from the file “Save for Web Drover.8be”
       ScriptingSupport 27.5 - from the file “ScriptingSupport.8li”
       Shear 27.5 - from the file “Standard MultiPlugin.8bf”
       Skewness 27.5 - from the file “statistics.8ba”
       Smart Blur 27.5 - from the file “Standard MultiPlugin.8bf”
       Smudge Stick 27.5 - from the file “Filter Gallery.8bf”
       Solarize 27.5 - from the file “Solarize.8bf”
       SP Substance Suite NO VERSION - from the file “MaterialSuite.8li”
       Spatter 27.5 - from the file “Filter Gallery.8bf”
       Spherize 27.5 - from the file “Standard MultiPlugin.8bf”
       Sponge 27.5 - from the file “Filter Gallery.8bf”
       Sprayed Strokes 27.5 - from the file “Filter Gallery.8bf”
       Stained Glass 27.5 - from the file “Filter Gallery.8bf”
       Stamp 27.5 - from the file “Filter Gallery.8bf”
       Standard Deviation 27.5 - from the file “statistics.8ba”
       Substance 3D Viewer NO VERSION - from the file “Substance3DViewerForPs.8bi”
       Sumi-e 27.5 - from the file “Filter Gallery.8bf”
       Summation 27.5 - from the file “statistics.8ba”
       Targa 27.5 - from the file “Standard MultiPlugin.8bf”
       Texturizer 27.5 - from the file “Filter Gallery.8bf”
       Tiles 27.5 - from the file “Standard MultiPlugin.8bf”
       Topaz DeNoise AI 18.0 - from the file “tltopazdenoiseaips_x64.8bf”
       Topaz Gigapixel AI NO VERSION - from the file “TopazGigapixelAIAutomate.8bi”
       Topaz Gigapixel NO VERSION - from the file “TopazGigapixelAutomate.8bi”
       Topaz Photo (Studio) NO VERSION - from the file “TopazPhotoAutomate.8bi”
       Topaz Photo AI NO VERSION - from the file “TopazPhotoAI.8bf”
       Topaz Photo AI NO VERSION - from the file “TopazPhotoAIAutomate.8bi”
       Topaz Photo NO VERSION - from the file “TopazPhoto.8bf”
       Topaz Sharpen AI 18.0 - from the file “tltopazsharpenaips_x64.8bf”
       TopazGigapixelGatherImageDataFilter NO VERSION - from the file “TopazGigapixelGather.8bf”
       TopazPhotoApplyImageDataFilter NO VERSION - from the file “TopazPhotoApply.8bf”
       Torn Edges 27.5 - from the file “Filter Gallery.8bf”
       TPAIApplyImageDataFilter NO VERSION - from the file “TopazPhotoAIApply.8bf”
       TPAIGatherImageDataFilter NO VERSION - from the file “TopazPhotoAIGather.8bf”
       Twirl 27.5 - from the file “Standard MultiPlugin.8bf”
       Underpainting 27.5 - from the file “Filter Gallery.8bf”
       Vanishing Point 27.5 - from the file “VanishingPoint.8bf”
       Variance 27.5 - from the file “statistics.8ba”
       Water Paper 27.5 - from the file “Filter Gallery.8bf”
       Watercolor 27.5 - from the file “Filter Gallery.8bf”
       Wave 27.5 - from the file “Standard MultiPlugin.8bf”
       WIA Support 27.5 - from the file “WIASupport.8li”
       Wind 27.5 - from the file “Standard MultiPlugin.8bf”
       Wireless Bitmap 27.5 - from the file “WBMP.8bi”
       ZigZag 27.5 - from the file “Standard MultiPlugin.8bf”

    Optional and third party plugins:

       TopazGigapixelApplyImageDataFilter NO VERSION - from the file “C:\Program Files\Adobe\Adobe Photoshop (Beta)\Plug-ins\TopazGigapixelApply.8bf”
       TopazPhotoGatherImageDataFilter NO VERSION - from the file “C:\Program Files\Adobe\Adobe Photoshop (Beta)\Plug-ins\TopazPhotoGather.8bf”

    Duplicate and Disabled plugins:

       Topaz Gigapixel NO VERSION - from the file “C:\Program Files\Adobe\Adobe Photoshop (Beta)\Plug-ins\TopazGigapixelAutomate.8bi”
       Topaz Photo (Studio) NO VERSION - from the file “C:\Program Files\Adobe\Adobe Photoshop (Beta)\Plug-ins\TopazPhotoAutomate.8bi”
       Topaz Photo AI NO VERSION - from the file “C:\Program Files\Adobe\Adobe Photoshop (Beta)\Plug-ins\TopazPhotoAI.8bf”
       Topaz Photo AI NO VERSION - from the file “C:\Program Files\Adobe\Adobe Photoshop (Beta)\Plug-ins\TopazPhotoAIAutomate.8bi”
       Topaz Photo NO VERSION - from the file “C:\Program Files\Adobe\Adobe Photoshop (Beta)\Plug-ins\TopazPhoto.8bf”
       TopazGigapixelApplyImageDataFilter NO VERSION - from the file “TopazGigapixelApply.8bf”
       TopazGigapixelGatherImageDataFilter NO VERSION - from the file “C:\Program Files\Adobe\Adobe Photoshop (Beta)\Plug-ins\TopazGigapixelGather.8bf”
       TopazPhotoApplyImageDataFilter NO VERSION - from the file “C:\Program Files\Adobe\Adobe Photoshop (Beta)\Plug-ins\TopazPhotoApply.8bf”
       TopazPhotoGatherImageDataFilter NO VERSION - from the file “TopazPhotoGather.8bf”
       TPAIApplyImageDataFilter NO VERSION - from the file “C:\Program Files\Adobe\Adobe Photoshop (Beta)\Plug-ins\TopazPhotoAIApply.8bf”
       TPAIGatherImageDataFilter NO VERSION - from the file “C:\Program Files\Adobe\Adobe Photoshop (Beta)\Plug-ins\TopazPhotoAIGather.8bf”

    Plugins that failed to load: NONE

    Unified Extensibility Platform - Extensions:

       Home Screen (Loaded) 10.5.1.3 - from the file "Required Folder"
       CmdN: 1.30.12
       FMS: 1.14.22
       UAM: 1.27.0
       UAB: 2.18.0-17
       UAB4: 5.122.1
       SAM.js: 10.0.697
       AXT: 1.0.7
          Loaded at: 844 ms - launch time impact: 90 ms
       ccx-timeline (Prepared) 3.1.12.0 - from the file "Required Folder"
       CCX Commenting UXP Webview (Loaded) 30.20.1.0 - from the file "Required Folder"
          Loaded at: 11438 ms - launch time impact: 0 ms
       Beta Feedback (Prepared) 1.15.5.0 - from the file "Required Folder"
       CCX Sharesheet UXP (Prepared) 30.31.8.0 - from the file "Required Folder"
       CC Libraries Panel (Prepared) 4.14.50.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_4_14_50\"
       CAPTURE: 2.0.41  STOCK: 4.2.7
       Photoshop Facepile (Loaded) 1.9.0.0 - from the file "Required Folder"
          Loaded at: 844 ms - launch time impact: 0 ms
       Share Panel (Loaded) 1.0.27.0 - from the file "Required Folder"
          Loaded at: 844 ms - launch time impact: 0 ms
       In app notifications (Loaded) 10.0.113.0 - from the file "Required Folder"
          Loaded at: 844 ms - launch time impact: 0 ms
       Content Credentials (Loaded) 0.56.0.0 - from the file "Required Folder"
          Loaded at: 9954 ms - launch time impact: 0 ms
       Parametric Filter (Prepared) 1.0.0.0 - from the file "Required Folder"
       Photoshop Adjustments Panel (Loaded) 2.3.21.0 - from the file "Required Folder"
          Loaded at: 11438 ms - launch time impact: 1 ms
       AI Auto Panel (Prepared) 0.9.3.0 - from the file "Required Folder"
       Photoshop UXP Export-As (Prepared) 5.12.11.0 - from the file "Required Folder"
       Photoshop In App Messaging (Loaded) 4.9.0.0 - from the file "Required Folder"
          Loaded at: 11438 ms - launch time impact: 0 ms
       Information Alert (Prepared) 0.5.0.0 - from the file "Required Folder"
       Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"
       Plugins Panel (Prepared) 1.6.9.0 - from the file "Required Folder"
       Substance 3D Viewer Plugin for Photoshop (Prepared) 1.0.0.0 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.substance-3d.viewer.ps\"
       IC popup message (Loaded) 1.0.0.0
          Loaded at: 10110 ms - launch time impact: 0 ms
       Multilayer Protection (Loaded) 1.0.0.0
          Loaded at: 10110 ms - launch time impact: 0 ms
       Discover Panel (Loaded) 2511.136.0.6 - from the file "Required Folder"
          Loaded at: 11532 ms - launch time impact: 0 ms
       Neural Filters (Loaded) 1.15.0.105 - from the file "Required Folder"
          Loaded at: 25829 ms - launch time impact: 0 ms
       Scan time: 0 ms - entries: 46 

    Extensions:

       com.adobe.stock.panel.licensing-embedded  4.0.35 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_14_50\extensions\stock-panel-licensing\index.html”
       com.adobe.capture.extension  2.0.41 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_14_50\extensions\capture\capture.html”
       Export As  4.8.16 - from the file “C:\Program Files\Adobe\Adobe Photoshop (Beta)\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
       Export As  4.8.16 - from the file “C:\Program Files\Adobe\Adobe Photoshop (Beta)\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
       com.adobe.cclibraries.manager  1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_14_50\manager.html”

    Installed TWAIN devices: NONE
     

    DhandaNot
    Hipop
    Participating Frequently
    March 24, 2026

    @DhandaNot 

     

    Hi @DhandaNot (Shekhar), looking at your System Info, I see you have several Topaz plugins installed (DeNoise, Sharpen, Gigapixel). 🔌

    We've found that in the latest Photoshop versions, older third-party plugins can conflict with the new AI engine and cause the Remove Tool to crash.

    Please try this 10-second test: 👇

    1️⃣ Close Photoshop completely. 2️⃣ Hold down the Shift key and launch Photoshop again. 3️⃣ When the message pops up, click 'Yes' to skip loading optional plugins. ✅ 4️⃣ Now, try the Remove Tool.

    Does it work now? 🤔

    • If YES: One of your Topaz or other plugins is causing the crash. You might need to update them.

    • If NO: Since your path (C:\Users\Shekhar) looks clean, please let us know!

    Just a tip: If this doesn't work, I highly recommend consulting with Google's Gemini AI. 🤖 It’s actually what helped us analyze these complex system logs and discover the different 'flavors' of this bug across this entire thread! 📈✨

    Let us know your results! 🚀

    Known Participant
    March 18, 2026

    Photoshop Ver 27.4 & Beta.

    Remove function does not work reports error on both versions.

    DhandaNot