P: Remove Tool Not Working Update 24.6

You're welcome, @Eric269890627poe . Today is Saturday, and Adobe staff may or may not work on weekends.

Jane

i didn't see Meredith request,

i've just sent her a message,

thanks

@Eric269890627poe 

have exactly the same problem with both PS and PS Beta, have no help from Adobe

Are you saying you had no reply from Adobe Employee @MeredithStotzner when you followed her instructions in the post that is marked correct and sent her the information she asked for?

https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-remove-tool-not-working-update-24-6/idc-p/13889066/page/5#M86702

Jane

AMD Ryzen 9 3900X 12-Core Pr0ocessor

i have exactly the same problem with both PS and PS Beta, have no help from Adobe (i'm not the only one... ) , a shame for a company like Adobe , we are clients!

Dispose of instrument doesn't work for me either, gives the bungle "Couldn't complete the requesting because of a program botch". Windows 10 22H2 structure 19045.3208 here. I've endeavored the "more consistent" settings, debilitating GPU, invigorating video drivers, uninstalling/reinstalling. The component has never worked for me. My structure breezes through the GPU closeness evaluation. I genuinely trust someone at Adobe is working on this.

Eliminate instrument doesn't work for me either, gives the blunder "Couldn't finish the solicitation due to a program mistake". Windows 10 22H2 form 19045.3208 here. I've attempted the "more steady" settings, handicapping GPU, refreshing video drivers, uninstalling/reinstalling. The element has never worked for me. My framework breezes through the GPU similarity assessment. I truly trust somebody at Adobe is chipping away at this.

I agree, the ONLY good thing about subscription-based applications for the consumer, is that we always have the latest version with the latest features.  What's the point if they don't support their product?  I don't think the Ryzen 3000 is some niche product only a minority uses?

To Manuel25116822d2l5

Then I will have to cancel my subscription if it is not fixed...
The Remove Tool is working perfectly for Ryzen 3000 CPUs on Beta 24.5, so as NellPSmage very rightly said, the dev team has changed something in the next versions, which for some reasons isn't compatible with Ryzen 3000 CPUs...that something could well be the Generative Fill...

Manuel25116822d2l5, I wish I could disagree with you.  Seems like they're just shuttling us from thread to thread and ignoring us.  I wonder if they're even discussing a driver update with the Ryzen 3000 series to address things from that end...