P: Saving a JPG out of PS causes labels and star ratings to disappear in Bridge (win 7)

I just did a test where I checked the file info for the same image in Bridge and in Photoshop. The image was rated in Bridge with 2 stars and the file info in Bridge confirmed this. I then opened the same image in Photoshop and clicked on File>Info. Here, there was no rating showing at all (???)

However, going the other way, if I gave the image 5 stars in the PS file info dialogue box, and saved it in PS, the file info in Bridge would show the 5 stars.(and the thumbnail would change accordingly)

There seems to be a one-way disconnect here. Any ideas?

David, no the files are not open in PS at the time I edit the metadata in Bridge. I have tagged the thumbnails of the JPGs that are direct exports from RAW files. I run Dr Brown's Image Processor Pro on a couple hundred of them, and then all the labels and ratings get stripped. OR, I open a labelled file and work on it and resave it as a PSD and same thing happens. It is pretty straightforward as far as I can see and that is what is baffling me.

I can't reproduce it at all yet. And I can't find any existing bug report related to this.

Can you do a quick test between the "etc." and "After" in your workflow--that is after you have edited metadata but before saving--check to see if the metadata shows up in File Info in Photoshop. Basically, these steps...

1. Edit the metadata in Bridge. (Note the status in the lower left corner of the Bridge window. It will indicate when Bridge is busy writing those edits; wait until Bridge is done.)

2. Open the image in Photoshop. (By the way, is the file opening through the Camera Raw dialog in this case?)

3. While open in Ps, but before saving, open File Info in Ps to see if your metadata shows up there.

4. Now save the image.

This may help determine where the metadata goes missing--when Bridge writes it (or not?), when Ps opens the file, or when Ps saves the file.

For me, they are not. I apply my XMP template to my images through Bridge (right click, file info, etc) when they are nearly completed for delivery to my client, including my website, phone number, email, etc. After saving an image, this info is stripped out, as well. Just like Jason ^^^above.

When I called and spoke to Adobe, the gentleman was able to reproduce the issue on both Windows and Mac. I'll assume you are using the latest versions of everything. I am updated according to CC app.

Ditto to the above comments

Are these JPEGs already open in Photoshop at the time you edit the metadata in Bridge?

Jeffrey, it's really quite simple - I just rate and label a JPG while using Bridge, and then save the file as a new JPG or PSD in Photoshop and voila, the tag and label are revmoved. See the first post in this thread - the original poster has screen grabs that show it exactly.

I just cross checked the metadata or the original against the new saved file and found it interesting that part of my contact IPTC data is stripped as well, and the date format is changed. Along with the removing of the label and rating info.
See the following image:

It may help if you made a screen grab video of your entire process so we can watch your steps to reproduce.