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Inspiring
December 9, 2018

P: Shake Reduction crashes

  • December 9, 2018
  • 104 replies
  • 2398 views

I have two 16gb RAM computers, and on each using Photoshop CC 2019 with the .01 update, when using Shake Reduction in Sharpening, it inevitably seizes up then crashes the program. In addition, when I am asked to file a report, my email address is always reported as wrong when it is the same one Adobe uses to reach me.

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104 replies

The Art of Retouching
Inspiring
March 3, 2019
Definitely 2014 was the best version. Why can't they add new features as plugins? I'd love to use 2014 with the new Content Aware interface. Boom, done. No more slow brushes, no more crashes.
Inspiring
March 3, 2019
It's becoming increasingly difficult to rely on adobe updates, which are forced when collaborating with other people. I'd much prefer NOT adding features that are broken. So much time wasted in trying to sort out issues that it makes me wish I kept my 2014 version
Inspiring
February 27, 2019
Can you add me to the list too ... pretty much the same as everyone else. No communication ... Constant crashing.
Inspiring
February 10, 2019
I would file a crash report (I keep trying) but the system still refuses to recognize the email address that it uses to send me Photoshop Family (and everything else from Adobe) or the private address Jeff gave me.
alanber
Known Participant
February 10, 2019
The .3 version also crashed for me, and a crash report was filed.
Inspiring
February 10, 2019
Both 20.0.1 and .2  crashed often when running Shake Reduction. I followed Jeff Tranberry's advice and updated the graphics drivers (NVida on one computer, AMD on another) and there are still crashes, but far fewer. I see Adobe has .3 ready for me to download and install ("to address serious bugs reported ..." ). We'll see if this is one of them when I get my courage screwed to the sticking post (Macbeth). 
The Art of Retouching
Inspiring
February 10, 2019
I couldn't even get Photoshop 2019 20.0.2 to load without crashing. So I reinstalled Win 10 on formatted disk, and 1st thing after it was loaded, was to install Adobe Photoshop.

It would launch, but then I noticed the terrible Free Transform and Crop Tools. Then the crashing from Shake Reduction. While I do like the updated Content Aware Fill, I use Shake Reduction more. It doesn't crash 100%, but I would say maybe 70% or so.

Last solid version was PS 2014, and that's just sad. As I've been saying since the start of the CC line, we are nothing buy Alpha Testers. I wish PS was ALL Plug-In, so we could mix and match solid working parts, and pull out poorly conceived modules.
Inspiring
February 2, 2019
I still have absolutely no idea why my Shake Reduction isn't crashing, since it appears to happen on Macs with nVidia, not just AMD users who first posted. Maybe because my laptop is a bit elderly, and so is my video card, obviously?
Inspiring
February 2, 2019
Have just experienced multiple super agonizing crashes! What is going on?
kb8vih
Participating Frequently
February 1, 2019
I went back to the 2018 version. No issues there. I don’t have time to mess with 2019. No times waste editing a photo then have it crash and loose all your edits.