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Jqqerry
Inspiring
June 14, 2022

P: Strange color box with data loss

  • June 14, 2022
  • 74 replies
  • 25117 views

 

test pc is window10. Photoshop version 23.4

GPU comp off / on , Multithread of / off , Native canvas on /of

I reset it, but the result is the same.

It doesn't matter if it just looks like that and it doesn't affect the actual output. But that's how it's reflected in the actual output. So I can't proceed with the work right now.

That bug occurs randomly when zooming in and out. Even if i use clone stamp, patch tools, or healing brushes, bugs occur randomly. Emergency patch is required.

This topic has been closed for replies.

74 replies

donbarrum
Inspiring
June 16, 2022

Three times today this has happened to me as well, eating away my image, moving the canvas around can some times make it reappear, but after then saving and open, photoshop has DELETED that part of the image. I've lost hours of work. You should make this version of photoshop unavailable to the public immidiately!

This should in all honestly give every Photoshop user a free month of cloud subscription, because photoshop has been released with such a severe bug that people have lost actual work and you cannot even use the history of the image or anything, its gone!

Participant
June 16, 2022

A bug that eats away at my image. It's not uncomfortable, it's impossible use photoshop.

TheDigitalDog
Inspiring
June 16, 2022

It undergoes testing.

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
Known Participant
June 16, 2022

现在软件都不测试就发布了吗?

Is the software now released without testing it?

Inspiring
June 16, 2022

The following layer data corruption also occurs in 23.3.2 as a similar problem, although it may be a different behavior.

Please take care of it while you are at it.

https://community.adobe.com/t5/td-p/12164586 

Participant
June 15, 2022

When working on layered files at some point one of the layers gets these color blocks. You are unable to undo, it only makes more blocks form in photo. All is lost in the retouching process with no chance to step back. After saving the PSD file and reopening it, the effected color block areas are solid black.

???

Participating Frequently
June 15, 2022

Same issue, only rolling back to 23.3 did not help. Today I also updated Capture One Pro to 15.3. Turns out this is causing the same issue!! When I turn off hardware acceleration in Capture One Pro, export to tiff. Open in Pshop. All is now fine......

Participant
June 15, 2022

There's a square shape from Hue/Saturation layer. weird bug.

my computer is 5800x ryzen.

Participant
June 15, 2022

I was really lucky to preview this thread before I started working on it today.

Since I installed 23.4, I tested it with images that are okay to break, and color boxes appear.(just test lasso tool, hue layer)

I think Adobe is coping quickly because it is such a serious damaging error.

 

But...One concern is that the latest version cannot be used for work until it is stabilized.

Because not everyone is going to use the beta version, and it's already been officially released after the beta version of 23.4

Like the writer and others, to discover and report bugs that happen in "real work" eventually someone has to update and use a full release.

 

We know that Adobe goes through a lot of checks before releasing the full version, and we appreciate it, but this serious bug could potentially destroy our trust base for Adobe....

We're always grateful to the developers and once again to give them a new experience.

But I'd like to ask you one thing. "We're not beta testers"..... Thanks.