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A low-level exception occurred in: lvcod64.dll (GetAVICodecs)

Forum|Forum|7 years ago
October 19, 2018
64 replies
49671 views

After upgrading to the 2019 version of Premiere Pro CC I'm getting this error when opening any project. I can edit the project but I don't know if any work that I'll be doing will be compromised by this error. I need a position about this problem to continue working in any project in the 2019 version.

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Douglas_Dirks

Inspiring

I have the same problem, with Premiere Pro 23.5.0. on Windows 10 Pro.

The Logitech webcam software reports that it is up to date.

Doug Dirks

A

Ani234049848jev

Participant

This bug is back. I'd like to keep using my mouse and webcam, thank you.

JP-49

Inspiring

Thank you for the message, but it doesn't make sense. Doing so makes the warning "A low-level exception occured in: lvcod64.dll" vanished. But the issues are still there: I cannot insert the following effects:
-Basic 3D->Swivel,
-Adjust->levels,
So I keep working with CC2022 which is running well, with or without lvcod64.dll...!
All the best,
Jean-Paul

Kevin-Monahan

Community Manager

Hi @JP-49,

Sorry for the frustration.

It's a pity but now I don't trust Adobe. Let me know if you find out a relevant solution.

JP, you can delete the .dll file or reinstall the software. The file is located here:

Please go to the folder C:/Windows/System32 and delete the file lvcode64.dll or lvcod64.dll.

Let us know if you need help with that. Sorry for this issue. Third-party conflicts occur from time to time.

Thanks,
Kevin

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

BobGale57

Known Participant

I seem to have been able to make this go away. When I first tried to delete the .dll file and couldn't, I then right-clicked on it and found something in that menu that would delete the file when I restarted the PC. Sorry, I didn't write it down, as it happened quickly, but I may have clicked "What is locking this file?".

Anyway, it did go away when I restarted, and it has not appeared (for me) in the latest version of Premiere Pro.

M

Michael267099970ikk

Participant

I also started having this problem after a 2023 Update (I don't recall which)

I wish they wouls stop saying it's Webcam driver fault when it did not error out this way in earlier versions.

JP-49

Inspiring

Hi, I no longer use Premiere CC2023, neither After Effects 2023 and Illustrator 2023. I reuse these tools in version CC2022 and everything is working well again without modifying any software. It's a pity but now I don't trust Adobe. Let me know if you find out a relevant solution.