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Participating Frequently
Oct 19, 2018 10:52 PM UTC
Released

A low-level exception occurred in: lvcod64.dll (GetAVICodecs)

After upgrading to the 2019 version of Premiere Pro CC I'm getting this error when opening any project. I can edit the project but I don't know if any work that I'll be doing will be compromised by this error. I need a position about this problem to continue working in any project in the 2019 version.

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91 replies

Douglas_Dirks
Inspiring
Aug 1, 2023 5:44 PM UTC

I have the same problem, with Premiere Pro 23.5.0. on Windows 10 Pro.

The Logitech webcam software reports that it is up to date.

Doug Dirks

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Participant
Jul 27, 2023 3:53 PM UTC

This bug is back.  I'd like to keep using my mouse and webcam, thank you. 

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JP-49
Inspiring
Jul 12, 2023 9:55 AM UTC

Thank you for the message, but it doesn't make sense. Doing so makes the warning "A low-level exception occured in: lvcod64.dll" vanished. But the issues are still there: I cannot insert the following effects:
-Basic 3D->Swivel,
-Adjust->levels,
So I keep working with CC2022 which is running well, with or without lvcod64.dll...!
All the best,
Jean-Paul

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Kevin J. Monahan Jr.
Legend
Jul 11, 2023 4:53 PM UTC

Hi @JP-49,

Sorry for the frustration.

 

quote

It's a pity but now I don't trust Adobe. Let me know if you find out a relevant solution.

 

JP, you can delete the .dll file or reinstall the software. The file is located here:

  • Please go to the folder C:/Windows/System32 and delete the file lvcode64.dll or lvcod64.dll.

 

Let us know if you need help with that. Sorry for this issue. Third-party conflicts occur from time to time.

 

Thanks,
Kevin

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Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
BobGale57
Known Participant
Jul 10, 2023 11:33 PM UTC

I seem to have been able to make this go away. When I first tried to delete the .dll file and couldn't, I then right-clicked on it and found something in that menu that would delete the file when I restarted the PC. Sorry, I didn't write it down, as it happened quickly, but I may have clicked "What is locking this file?".

Anyway, it did go away when I restarted, and it has not appeared (for me) in the latest version of Premiere Pro. 

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Participant
Jul 10, 2023 10:01 AM UTC

I also started having this problem after a 2023 Update (I don't recall which)

I wish they wouls stop saying it's Webcam driver fault when it did not error out this way in earlier versions.

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JP-49
Inspiring
Jul 10, 2023 8:24 AM UTC

Hi, I no longer use Premiere CC2023, neither After Effects 2023 and Illustrator 2023. I reuse these tools in version CC2022 and everything is working well again without modifying any software. It's a pity but now I don't trust Adobe. Let me know if you find out a relevant solution.

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Joao Vgs
Participant
Jul 9, 2023 7:38 PM UTC

Hiii every body!

How i solved the problem:

Delete the lvcod64.dll no impacts with that over the cam work. It still work after.

Reinstall the cam if wished.

Greetings

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hideakit51769966
Participant
Jul 9, 2023 1:10 PM UTC

I updated the Logitech webcam software (Build 2.12.20.0), but the bug isn't fixed.

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Kevin J. Monahan Jr.
Legend
Jun 29, 2023 4:54 PM UTC

Thanks for the update, Holly. Hope this helps others!

Kevin

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Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio