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Precious_motivation37cf
Participant
Oct 6, 2026 2:31 PM UTC
Needs More Info

Dragging issue in Premiere and After Effects I am experiencing a bug in Premiere Pro and After Effects on a MacBook Pro M5.

Mouse click-and-drag randomly stops working in Premiere Pro and After Effects on Mac
I’m experiencing an intermittent click-and-drag bug in Premiere Pro and After Effects on my MacBook Pro M5.
The problem started in Premiere Pro and recently began happening in After Effects as well. When I click and hold the left mouse button to drag something, the drag sometimes fails, requiring multiple attempts.
This happens with timeline clips, playhead, timeline zoom, controls, and other drag operations.
I tested the trackpad, two different mice, a wired mouse, and different USB ports, with the same result. Outside Adobe applications, everything works normally.
When Premiere and After Effects are open together, the problem happens more frequently. Closing After Effects often makes Premiere work normally again.
Both Adobe applications and macOS are fully updated.
Please investigate this as a possible Adobe/macOS input or click-and-drag bug. It is significantly affecting my editing workflow.

      9 replies

      Sertão Play
      Participating Frequently
      Oct 15, 2026 8:28 PM UTC

      Boa noite pessoa, acabei de finalizar um assistencia remota com o suporte da ADOBE e aparentemente foi resolvido os problemas. Aparentemente tem haver com a sincronização das pastas de Dowlads e documents do sincronizado atuomaticamente pelo IOS, foi apenas necessário apenas restaurar os padrões e parar a a sincronizaçao automatica das pastas dowloads e a documents, por padrão o premiere salva todas a preferencias lá, e com a sincronizaçao ativada, toda o hora o probram fica sincronizando o que acaba atrapalhando o funcionamento do premiere. Qualquer coisa entre em contato com o suporte. Boa sorte a todos.

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      Sertão Play
      Participating Frequently
      Oct 10, 2026 11:37 PM UTC

      Todas essas alternativas foram tentadas pelo menos comigo. Passei mais de 4 horas com o suporte remoto e não resolveram.

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      Sertão Play
      Participating Frequently
      Oct 10, 2026 11:35 PM UTC

      A pior versão até hoje de software, essa semana passei mais de 4 horas com o suporte e nenhuma resolutividade. Reconheço o empenho, entretanto vem me causando prejuízos até emocionais, devido a atrasos no processo de produção. Se houvesse ao menos uma forma de vc voltar a versão 25, sem atrasar o processo, já seria o suficiente pra restabelecer a paz na produção, já está atrasando processos de entrega e isso é lamentável, um sotware que sempre confiamos, com bugs, inaceitáveis, creio que o problem é só na infraestrura pra IOS, já que também uso Windows e lá não está ocorrendo nem metade dos bugs, mais também está acontecendo. 

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      KatieToo
      Community Manager
      KatieTooCommunity Manager
      Community Manager
      Oct 12, 2026 6:17 PM UTC

      ​@Sertão Play Sorry to hear that, did you recently update to v26.5.2 or another version build of Premiere? 

      You should be able to install other older versions of Premiere via the Creative Cloud Desktop app. If you launch that and after logging in, go to Apps on the sidebar. Click the triple dots under Premiere and do ‘Other Versions’ and you should be able to access and install v25, such as v25.6.6. 

      Can you let us know some more specifics about your setup and issue, and if you’re experiencing a click/drag issue with or without After Effects involved, or something else from our bug report details? 

      • What is the exact Premiere version and build you’re using? Premiere Version: How to find the exact version of Premiere you're using. Help > About Premiere or Premiere > About Premiere.
      • Please specify Windows or macOS, along with the OS and driver version/build.
        • GPU Driver (Windows only): Please let us know your video card driver version. We recommend updating to the most recent version; for NVIDIA users, we strongly recommend the Studio version of the driver.
      • Media Files: video, images, etc. and what types (can check under Media Properties)

      • Media Storage: Are your Scratch Disks set to your Documents folder or the same as project, and is this the same as the Media drive?

      • Screen Recording: If possible, include a recording of your screen showing the issue as that’s helpful.


      For additional context:

      • Does it affect all projects or only some?
      • Does it affect new, empty projects with sample clip?


      Hope to be able to help!
      Katie

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      Dreamy_mentors42aa
      Participant
      Oct 10, 2026 1:14 AM UTC

      I’m having thw same issue. M4, Premiere Pro up to date. Tried everything. Everything works fine outside Premiere Pro, defnitely a software issue. 

       

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      KatieToo
      Community Manager
      KatieTooCommunity Manager
      Community Manager
      Oct 12, 2026 6:03 PM UTC

      ​@Dreamy_mentors42aa Thanks for posting about your setup, and confirming if you mean v26.5.2 for Premiere being up to date or what version and build of Premiere is this happening in? 

      I did see you’re on an M4 mac, and which macOS?

      Is this issue occurring with After Effects in the mix via Dynamic links or being open alongside, like the main post? Trying to sort out which are affected with or without that factor.

      What were you doing when the click/drag stopped working, or could you show us a short screen recording? Was it clips in the timeline, the playhead, panel or panel controls, or files from Finder, etc?

      Have you tried launching Premiere with SHIFT and temporarily disabling any plugins (if you have any) as well?

      Does this happen in new projects with a few sample clips that are also locally stored? 

      It sounds like the mouse is working as expected outside of Premiere, so that’s helpful to know.
      Sorry for any frustrations with this!
      Katie

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      different_worldviewa2f7
      Participant
      Oct 9, 2026 6:11 PM UTC

      I am having this issue on After Effects as well! I have a new wired USB mouse. Sometimes dragging works, but sometimes it doesn’t. I also require multiple attempts to get it to work. I also have both After Effects and Premiere, and I am using Dynamic Link. My files are in a Sandisk hard drive. 

      Running After Effects Version 26.5.0 (Build 89)

      macOS 26.5.1 (25F80)

      Thanks!

       

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      KatieToo
      Community Manager
      KatieTooCommunity Manager
      Community Manager
      Oct 9, 2026 6:32 PM UTC

      ​@different_worldviewa2f7 Are you having this issue just occur in After Effects or in both After Effects and Premiere? If it’s only in After Effects, this would be the best place to make a report with our bug report details.

      If you are indeed having Premiere related issues too, can you provide what version and build of Premiere you’re currently on, with which type/chip for Mac? I do see you’re on Tahoe macOS.

      The following could also be helpful information to help with troubleshooting:

      • Does dragging also fail in Premiere when After Effects is closed? 
      • What are you trying to drag when it fails like is it clips in the timeline, the playhead, panel or panel controls, or files from Finder, etc?
      • Does it happen in each app Premiere vs. After Effects by itself, or mainly when Premiere and After Effects are open together?
      • Since you mentioned Dynamic Link, does the issue still happen in a project that doesn’t use a Dynamic Link such as a new project with a few sample clips imported?
      • Does it also happen with a small test project and media copied to the internal drive, or only with the SanDisk drive?

      A short screen recording showing this drag issue and what you’re doing exactly when it happens could be very helpful as well.

      Thanks!
      Katie

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      KatieToo
      Community Manager
      KatieTooCommunity Manager
      Community Manager
      Oct 6, 2026 3:12 PM UTC

      Hi ​@Precious_motivation37cf 

      Thanks for stopping by the Premiere forums and giving us those details about your mouse/drag issue happening. We’d like to get a little more details to help us better troubleshoot.

      1) May we ask what version and build of Premiere you’re currently in? I see you say fully updated but confirming if that means v26.5.2 and which build or another one.

      2) Did anything change or update prior to this issue when it began happening?

      3) I see you tested several mouse setups, but what was your usual setup with what kind of mouse? It’s interesting that you mentioned closing After Effects often makes Premiere work normally again. But then, Premiere by itself began by having this issue. 

      I wonder, have you tried holding SHIFT and launching Premiere to temporarily disable any plugins (and possibly clear that plugin cache) and let us know if the issue lingers?

      If so, could you take a short screen recording of exactly what is happening there? A full view of everything, preferably.

      Sorry for the frustration with this and do hope to help!
      Katie

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